Newegg. I went trawling other forums and sites and found dozens and dozens of other people complaining of the same thing while 'Egg representatives occasionally popped their heads in an tried to placate people. I then contacted live support with serious business in mind, but the rep told me that it was shipped from a california warehouse with the RMA address in case delivery was refused and the package was never delivered. But he insisted that it was new and not used. So I took a leap of faith and opened the envelope (yup, an SSD in an envelope) and examined the box inside. It looked pretty near immaculate, the seals were also intact.
In hindsight though, I still feel like this is kind of up in the air. I only have an Egg rep's word that it's not used. Of course, once they can squeeze a word in edgewise they ask you if they completely solved the issue for me (which lets them wash their hands of it, maybe?) and I said yes, but I should have asked more questions. So, not sure what to do now. Could be fine for all I know.
In hindsight though, I still feel like this is kind of up in the air. I only have an Egg rep's word that it's not used. Of course, once they can squeeze a word in edgewise they ask you if they completely solved the issue for me (which lets them wash their hands of it, maybe?) and I said yes, but I should have asked more questions. So, not sure what to do now. Could be fine for all I know.