:|:|:|:|:|stapes.com is the worst on-line shopping place I have ever met. The customer service is the worst. Your order may or may not go through. Let me tell you more about this sucker. <br>
I ordered the Canon scanner with three of my colleages on Feb. 21. Two of them (Colleage A and B) placed the order before lunch. I placed the order after 2:00pm. The third colleage C placed the order later in the afternoon. In the second day, colleage A received email saying A didn't get the order as the item was out of stock. I was happy that I received an email confirmation that I was able to get one but the scanner won't be shipped until Feb 29. Colleage B also was able to get one scanner. Colleage C received the confirmation that his scanner would ship on Feb 25!!!!<br>
......<br>
In May, I found that my CC was charged for another $21.25 ($20 + $1.25 tax) on May 3 for the scanner order without my authorization. What a horible company. <br>
staples.com is a sucker. The Canon scanner deal has $40 + $60 rebates. Colleage B just received his $60 rebate from staples.com! Colleage C and I still didn't receive it. Remember today is June 26. Should you trust them for rebates? NO. I got all rebates from Microsoft, CompUSA, OfficeMax, etc. Staples.com is the worst one in rebate at least. <br>
I was unsatisfied with scanner so that I tried to return the product. The CSR agreed that I can return it. However, she told me I had two choice to return it. One is that I drive 40 miles to a nearest staples' B&M store and return the product. She told me that the it depends on the manager whether he is going to accept the product. The second choice is that UPS will come and pick it up. I don't want to drive 40 miles for possible nothing so that I chose the second choice. She didn't want to give me an RMA #. She insisted that UPS would come and pick up my scanner. <br>
I waited for UPS for two weeks. Nobody come and leave a notice at least. This means that they don't want you to return the product. I was happy with staples.com before even when three colleage agreed that staples.com was suck. I should listen to them. I will never do any business with this sucker: staples.com. If you want to buy something, buy from
www.buy.com or
www.onvia.com for technology products:|:|:|:|:|Please don't mention this name:|:|:|:|:|