Maybe a hot deal for some of you, and it has a happy ending so I decided to post here.
After deciding to give rebates a try once again after several failed attempts in the past, I yet again hit a roadblock with Staples saying the UPC was not valid and they couldn't send a rebate check. I tried the comments section to my rebate and here is my results. I guess sometimes you need to play a little hardball to get their attention!
On Mon, 17 May 2004 20:11:49 -0500 (CDT) you wrote:
>First Name: Chris
>Last Name: XXXXXX
>Address 1: XXXXXXX
>City: XXXXXXXXXXXX
>State: XX
>Postal Code: XXXXX
>Email: XXXXXXX
>Phone Number: XXXXXXX
>Rebate For: SANDISK
>Rebate ID: 60842602
>Can we help you ? (Response by Chris)
>If I cannot get a rebate on an advertised product that had a rebate
on it, I
>WILL get a refund from the store where it was purchased. And I
promise you,
>that product was purchased at a Staples store, you have my receipt
as proof. I
>do not like shady business practices and will not likely shop there
again.
>
Their Reply...
Dear Chris: Rebate ID: 60842602
Thank you for your rebate inquiry. You are a valued STAPLES consumer, so we are pleased to inform you that we have updated your record.
Your rebate submission is now valid. Please allow 4-6 weeks to receive your rebate. Note that the check is remitted in the form of a postcard and will not arrive in an envelope.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at Staples.rebates@parago.com. We are always happy to help.
You can also track the status of your rebate, using the Rebate ID above, at www.StaplesRebates.com.
Eudy
Promotions Customer Service
Moral of this story... don't give up!
After deciding to give rebates a try once again after several failed attempts in the past, I yet again hit a roadblock with Staples saying the UPC was not valid and they couldn't send a rebate check. I tried the comments section to my rebate and here is my results. I guess sometimes you need to play a little hardball to get their attention!
On Mon, 17 May 2004 20:11:49 -0500 (CDT) you wrote:
>First Name: Chris
>Last Name: XXXXXX
>Address 1: XXXXXXX
>City: XXXXXXXXXXXX
>State: XX
>Postal Code: XXXXX
>Email: XXXXXXX
>Phone Number: XXXXXXX
>Rebate For: SANDISK
>Rebate ID: 60842602
>Can we help you ? (Response by Chris)
>If I cannot get a rebate on an advertised product that had a rebate
on it, I
>WILL get a refund from the store where it was purchased. And I
promise you,
>that product was purchased at a Staples store, you have my receipt
as proof. I
>do not like shady business practices and will not likely shop there
again.
>
Their Reply...
Dear Chris: Rebate ID: 60842602
Thank you for your rebate inquiry. You are a valued STAPLES consumer, so we are pleased to inform you that we have updated your record.
Your rebate submission is now valid. Please allow 4-6 weeks to receive your rebate. Note that the check is remitted in the form of a postcard and will not arrive in an envelope.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at Staples.rebates@parago.com. We are always happy to help.
You can also track the status of your rebate, using the Rebate ID above, at www.StaplesRebates.com.
Eudy
Promotions Customer Service
Moral of this story... don't give up!