SunRocket VoIP *Everybody is reporting that this is DEAD!* (Free phones, extra number, etc.)

[ttown]

Originally posted by: RideFree
Via-Talk is offering the two year plan for $199
Buy 1 Year get 1 Year Free

ViaTalk is now offering 12 months of additional free service to all new annual VT_Unlimited customers.* Offer valid for a limited time only, so act fast!

Two years $199

Thanks, RideFree -- I thought I was going to have to wait for the next holiday before this deal showed up again.
I jumped on the viatalk deal.
TOS aren't quite as 'gotcha-free' as SR -- with some $1.25/mo fee; plus charges when you eventually terminate service if there is *anything* wrong with the hardware or box or cable.
I chose the BYOD option to avoid the returns hassle if/when I ever leave it -- but that also means I have an extra expense for a sip phone adapter.
Now the fun begins for porting my primary number from SR to VT.

But this is a SR thread.
So, for those wanting info on SR: sunrocket served me well up until their billing department pissed me off. Call quality has been more than satisfactory, great price, features, etc. Hopefully I'll have a similar experience with my new voip provider.

 

[HankD]

Sunrocket phone service is fine, but the billing dept is a joke

 

[GTFan]

Yep, that's pretty much the consensus. Now that they're refusing to deal on renewals, there's two good reasons to jump ship when your time is up.

 

[agrall]

My renewal isn't up for about a year yet... At that point, I hope Sunrocket is offering deals for renewal again...

 

[RideFree]

Originally posted by: MrPhelps
I am coming up on my one year mark, so I have to decide to either stay with Sunrocket or try Viatalk.


Ridefree What are you currently using?? Do you think that Sunrocket will have a deal for existing customers around Memorial Day????



btw I am 75-80% happy with Sunrocket. The fact that I got the $99.99 for one year deal makes those percentages very liveable.

I first got the $199 for a year and ordered that first Christmas that they were available.
Then, I got in on the two years for $199 and then another year for $99.
I'll be old and grey before my time is up with them.
Wait: I am old and grey.
Still paid in advance and a year and ½ to go with them - I think...

 

[TekDemon]

Heh sunrocket screwed up and billed me an extra $199 but a call did get it refunded to my credit card...so I guess their billing isn't totally incompetent, just quite incompetent lol.

 

[spinn]

just got off the phone and SR says that they have no promotions for renewals. Bastards!!!

 

[px171m]

will threaten to cancel work ?

 

[RideFree]

"SunRocket $199 Annual Edition (Classic) w/ 2nd Year Free ", is the message I got when I logged in to play my messages...

Looks like they are feeling the heat from the competition. Get it while it's hot, is my advise.

 

[stockjock]

"SunRocket $199 Annual Edition (Classic) w/ 2nd Year Free ", is the message I got when I logged in to play my messages...

When I log in I don't see that anywhere

 

[RideFree]

It's still there, upper-right, immediately after I log in to my account.

 

[agrall]

Originally posted by: RideFree
It's still there, upper-right, immediately after I log in to my account.

I think that is just the current plan you are on - I don't think it has anything to do with what your renewal would be...

 

[MrPhelps]

Lets keep this one alive!!

I need to renew real soon or go with viatalk.

Ridefree if you can clear up this please do.

 

[ttown]

I don't see the deal ridefree sees.

All I see is a free cordless phone for new customers.

It's too late for SR to counter-offer in my instance.
I moved to viatalk and am waiting for my number to be ported before I cancel SR.
I also have to redeem my points for a bunch of gift-cards.

Side note: I configured my softphone for viatalk and called my SR number and vice-versa -- and I had good voice quality in both directions. Which is I guess a vote of confidence for both viatalk and also SR.

 

[RideFree]

ttown,
You've got to redeem those points before closing down S/R.
The fine print says that you forfit all points in closing the account.

 

[KKCC]

I see what Ridefree sees on my home page. I think it is the deal I currently have, not a offer that them are offering now.

 

[MrPhelps]

I see my plan cost. when I log in also.

I hope the RideFree is correct and Maybe very soon it will appear in my account.

 

[bulletpr00f]

All people coming off from S/R, I strongly recommend SkyPe Unlimited if you have a desktop at home that is connected to the Internet all times. Below is the configuration at my home that has been working like a charm since i closed my S/R ~ 12 months back.
1. Get SkyPe unlimited linky
2. Get SkyPe In linky
3. Get SkyPe - PSTN adapter. You can get it from ebay, ebay linky or from best buy, best buy linky

Your setup cost ~ $50 and yearly recurring cost is ~$90.

You connect your desktop to device I mentioned on 3 and bada bing bada bang, you can make and receive skype calls via usual PSTN phones! Some devices even provide 1-800 dial in number type of capability where you call home via ur cell and then dial a certain key combination with password where a line is given through skype. Pretty sweet!

bulletpr00f: Edited to correct the new skype in amount. SkyPe has increased the amount from $38 a year to $60 a year, here is the linky

 

[RideFree]

bulletpr00f
This looks like a great option. I am going to explore it and have gotten 2 of the D-Link DPH-5OUs from the Flea bay link you provided (1 for me and one for my son)
Since I already have the Skype in-out unlimited, this is a no brainer for me.
I will let you know how it goes.

Great post BTW!

 

[stockjock]

Can I port over my home phone number to SkyPe?

 

[RideFree]

Not according to Skype. Second answer down from "help" ?? "home number".

Edited: "No, unfortunately SkypeIn numbers must come from a pre-selected range provided by us. "

Edited #2: More stuff you need to know:
"Skype is not a telephony replacement service and emergency numbers cannot be called from Skype."

 

[boggsie]

My $50 SunRocket signup bonus (from a site where INCREASING your MONEY is the focus) was recently credited to my account GRO-your money =or= enlarge your-BUX.

So I got 2 years of SunRocket for $199 - $50 (sign up bonus) = $149 ... / 24 ~=~ $6.2x per month plus taxes.

 

[RideFree]

Bogg,
Now that is a sterling deal...$6.2x/mo.
So, they've started to charge tax?

 

[boggsie]

Originally posted by: RideFree
Bogg,
Now that is a sterling deal...$6.2x/mo.
So, they've started to charge tax?

I didn't write that clearly, at all.

The $199 rate did not include some type of add-on (around $10), so the deal was ~$210. I presumed it was some type of federal tax of a sort.

Looking for invoice ...

It wasn't tax at all, it was $10.26 universal service fee.
$209.26 (two year deal)
- $50.00 (sign up bonus)

$159.26 / 24 = $6.54 month

it is quite a financial blessing to be able to save so much and basically stick with SunRocket

It did cost me my former phone number as SunRocket doesn't perform internal ports

I just let my old subscription die and canceled the other SunRocket account.

 

[bulletpr00f]

There are rumors that SunRocket is closing down. If I were you I would clear my awards as soon as you can. Apperantly their founders have left in Feb with a fat check. Here is the article linky