Sync two thermal printer to print simultaneously

[Frankie Xenon]

I currently have two thermal printers. One for customer order receipt and the other one for the kitchen staffs. After replugging the telephone jack cable, the kitchen printer stopped working. It runs off of telephone jacks. Id like to connect the order printer to the kitchen so that when the order prints, the kitchen simultaneously prints. Currently both printers connect using the telephone jack port.


Should the kitchen printer be connected to the order using Ethernet or the telephone jack? It worked before using telephone jack, but i have no way of getting it to work again. Would connecting the two with ethernet be better?

 

[MagnusTheBrewer]

I currently have two thermal printers. One for customer order receipt and the other one for the kitchen staffs. After replugging the telephone jack cable, the kitchen printer stopped working. It runs off of telephone jacks. Id like to connect the order printer to the kitchen so that when the order prints, the kitchen simultaneously prints. Currently both printers connect using the telephone jack port.


Should the kitchen printer be connected to the order using Ethernet or the telephone jack? It worked before using telephone jack, but i have no way of getting it to work again. Would connecting the two with ethernet be better?

Did you turn the kitchen printer off and on again? That's frequently the problem in my kitchen. That and rebooting the register.

 

[Frankie Xenon]

Did you turn the kitchen printer off and on again? That's frequently the problem in my kitchen. That and rebooting the register.

Yea Ive tried that as well as unplugging the telephone wire while the printer is on. Is your printer connected using ethernet? The other one next to it is the telephone jack i suppose?

 

[mxnerd]

What brand and model?

Unless it's an AIO printer with fax function which will have a RJ11 telephone to send/receive fax, never heard or saw printer with telephone jack.

You can't print anything to a printer with a RJ11 telephone jack. It must be ethernet.

The cables are different too, RJ11 is flat (common color, beige, grey & black) and ethernet usually is round. Flat ethernet cables are very common now, however.

RJ45 - Ethernet, 8 pins

RJ11- Telephone, 6 pins

 

[mxnerd]

You also can't print to 2 printers at the same time even if the print job comes from the same computer, you likely will need special software to do that. Or probably the software is designed in a way that it print to one printer then to the other.

You can't daisy chain 2 printers if that's what you were meant in your post.

Ask the company who provided & installed the printers and software if you did can print 2 jobs at the same time in the past but couldn't now.

 

[MagnusTheBrewer]

Yea Ive tried that as well as unplugging the telephone wire while the printer is on. Is your printer connected using ethernet? The other one next to it is the telephone jack i suppose?

Yes, mine uses Ethernet.

 

[FrankieXenon]

You also can't print to 2 printers at the same time even if the print job comes from the same computer, you likely will need special software to do that. Or probably the software is designed in a way that it print to one printer then to the other.

You can't daisy chain 2 printers if that's what you were meant in your post.

Ask the company who provided & installed the printers and software if you did can print 2 jobs at the same time in the past but couldn't now.

PBM 825A is what I'm using, very similar to this.
https://www.amazon.com/Thermal-Receipt-Printer-Multiple-Interface/dp/B01J27X3NC

The order printer has the usb connection. But the kitchen one only has the rj11 and the ethernet jacks. I deleted the driver for the kitchen printer and can no longer find it anymore after a restart. I thought drivers usually reinstall.

So even if I use a port switch to connect the two printers. Both will not automatically print and a program would be required?

 

[mxnerd]

Drivers probably can be downloaded here.

http://www.pbmpos.com/en/download-Tool-Driver-list.html

The order printer has the usb connection. But the kitchen one only has the rj11 and the ethernet jacks.

Kitchen one apparently is not connect directly to the PC, bu via ethernet network. forget telephone jack, it's just impossible to print through that jack.

You need to know the IP address of that kitchen printer and create a TCP port on the PC or hopefully it will create one automatically when you install the driver.

But why did you delete the driver in the first place at all?

So even if I use a port switch to connect the two printers. Both will not automatically print and a program would be required?

Don't really know what your original setup is like. Can't tell. Probably will if you can restore to original setup and your software support it.

You have no way to contact equipment/software provider and get support?
I

 

[mxnerd]

For example, I have a USB connected Brother printer and another Brother Laser printer on the ethernet network. Most software can only print to one printer at at time. Unless it's specially designed so that you can print to 2 printers programmatically. One to local USB and one to network.

 

[FrankieXenon]

For example, I have a USB connected Brother printer and another Brother Laser printer on the ethernet network. Most software can only print to one printer at at time. Unless it's specially designed so that you can print to 2 printers programmatically. One to local USB and one to network.

Thanks bro, I found out that the driver and tools automatically help integrate drivers. I'll give that a try and see if it works!

 

[Frankie Xenon]

For example, I have a USB connected Brother printer and another Brother Laser printer on the ethernet network. Most software can only print to one printer at at time. Unless it's specially designed so that you can print to 2 printers programmatically. One to local USB and one to network.

At the moment the order printer is connected through usb and the kitchen is through ethernet. I've tried installing the drivers and configuring a new port as TCP but it still wont print. When asked to select the type of device during installation, the PMB thermal printer device cannot be found.

Though this time during restart, the windows logo would print out the kitchen printer.

This is quite confusing haha

 

[abdel007]

For example, I have a USB connected Brother printer and another Brother Laser printer on the ethernet network. Most software can only print to one printer at at time. Unless it's specially designed so that you can print to 2 printers programmatically. One to local USB and one to network.

View attachment 7597

can you please explain more,i have the same situation.i have two Rongata thermical printer one for the kichen connected to the ethernet on other connected with USB pot i am a bite confusing how to do that.

 

[mxnerd]

See if printer polling works. But it seems it's for load balancing (print to 1st available printer only, not simultaneously to multiple printers).

You still need 3rd party software to print to multiple printers at the same time, or write you own code.

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