System won't recognize USB drive

[jamawass]

Hi all
My drive in a usb enclosure died. I"ve replaced it with a new one replaced it in the enclosure but the drives not showing up in my computer or in the disk manager. The dirve activity light on the enclosure is on, so I'm stumped. Thanks for any input

 

[jkresh]

are you sure that it was the drive that died and not the enclosure? Are you sure you properly connected the new drive to the enclosure?

 

[Zap]

Also, is the drive jumpered properly? Some enclosures require a specific setting (like Master instead of the default Cable Select).

 

[Bluefront]

Does it show up in Device Manager as an "unknown device".....maybe something else? If not you could have a hardware problem.

If it shows up as unknown..... Delete the unknown device. Insert a cd with some files(if it's an optical drive), unplug the power to the device, unhook the USB cable. Then reboot and then plug in the USB cable, and connect the power to the device. It should then be recognized correctly.