Originally posted by: Kalmah
Originally posted by: randomlinh
I'd argue you failed here... the customer obviously didn't know jack squat about technology. As soon as you said "flash" you lost the customer.Originally posted by: Kalmah
customer: "where are your ipods" (while standing in front of them)
me: "right here"
customer: "what, over there?" (pointing over an isle to the other side of the store)
me: "no, you are looking right at them"
customer: "oh, these are ipods?"
me: "no, that is an armband for an ipod"
customer: "are you even going to try to help me?"
me: "that's what I'm doing right now"
customer: "so tell me about the ipods"
me: "what do you need to know about them?"
customer: "whatever you can tell me"
me: " they store music on internal flash memory usually as mp3s, but they also support wav and a few other formats. The amount of songs you can store will depend on the codec and the bitrate you use. At a decent bitrate in mp3, they sound just about as good as wav that is more than 10x the size. There are nanos and videos.........."
customer: "what does that mean?"
me:" what does what mean?"
customer: "what you said"
me: "uh.. what I said... is.. exactly what I ment... wha..?"
customer: "ok, thanks" (walks away)
I agree, I did fail. Low pay and store politics heavily affect such decisions though. When the place that I work keeps douching me over every other week I sometimes just don't care.
Get hired in one department
managers add another department to my 'area of duty' without increasing pay..
then another...
then another...
Then the store makes a new position called the 'product flow team' who are suppose to stock shelves and make price tags.. then when this PFT doesn't get all their tags out at night, I can't leave until <b>I</b> do them while the guys that are suppose to do them go home..
When I'm helping customers I'm not putting out enough tags
When I'm putting out tags I'm not helping enough customers
When I'm stocking shelves I'm not watching for theft.
When somebody steals It's my fault.
when the store makes sales goals, managers get bonus on their checks..
Managers get ugly when store goals are met because they get greedy and want more..
I get told that I am on the edge of being fired...
the next day I get praise for being the best sales associate on the team..
I can't go home because the product flow team sat around in the warehouse instead of doing tags so now i have to do them...
.
..
...
..... I don't f'ing care.
:frown:
Originally posted by: Excelsior
That is a well written story RedArmy.
But I think the content blows.
Hell, the things I would do if I knew my store was getting closed would be just a tad different. Like, telling customers to fuck themselves when they act like shitheads..because they tend to do that an awful lot.
Originally posted by: RedArmy
Originally posted by: Excelsior
That is a well written story RedArmy.
But I think the content blows.
Hell, the things I would do if I knew my store was getting closed would be just a tad different. Like, telling customers to fuck themselves when they act like shitheads..because they tend to do that an awful lot.
See, while I would've been more then happy to do that, we were taken over for a while by a temp agency and we were promised severance pay if we stayed up until the very end.
Originally posted by: dpert1
Originally posted by: RedArmy
Originally posted by: Excelsior
That is a well written story RedArmy.
But I think the content blows.
Hell, the things I would do if I knew my store was getting closed would be just a tad different. Like, telling customers to fuck themselves when they act like shitheads..because they tend to do that an awful lot.
See, while I would've been more then happy to do that, we were taken over for a while by a temp agency and we were promised severance pay if we stayed up until the very end.
That was damned fantastic severance pay, might I add...
Originally posted by: tRaptor
One day I was working frozen when I got a phone call, some guy had bought a pizza that didn't have the baking instructions on it. He didn't like it when I told him we didn't sell that brand... seriously WTF do people think "I'll call a random grocery store and they can help me!"
Originally posted by: virtueixi
Manager made me walk this crackhead out of the pharmacy, I had to touch her arm and everything. She could barely walk straight. I was 17 at the time, now I would have told him to f off. I was only getting paid $6 an hour.
Originally posted by: RegularK
<blockquote>quote:
Originally posted by: BobDaMenkey
I work at an old school game store. Board Games, card games, and a few electronic stand alone devices.
One such stand alone is terribly popular because it inflicts pain on the loser. It's called Lighting Reaction. The last person to hit the button on their handle gets a shock after the light turns green.
Someone in my store sold it to this lady. The lady came back the next day furious that we sold her a game that could hurt her son, and wanted to return it. I then explained to her our return policy.
We accept NO returns on ANY electronic game. Any return MUST BE in RESALEABLE condition (NO RIPS ect to the packaging). The game was functioning perfectly, and half of the packaging inside the clear plastic box was missing. I told her we couldn't take it back, and next time she should read the large warning lable on the front of the box.
An hour and a half later, her husband came into the store. He was screaming and yelling at us about how we were breaking the law ect and other stupid crap. He wanted us to take it back and give them their money back. We said no can do. I got the regional manager on the phone (This is on a sunday) to explain to him why. He wouldn't listen, and was slamming his hand on our glass counter top. We told him to take off. He said he was going to call the local news station about how our company was horrible and wouldn't let customers return games and how we sold dangerous games to little kids.
Needless to say it's been one of the funnier topics at my store for a good while. If he had carried on much longer security would have been called so we could laugh even more, as the little old man tried to get this pissed off guy out of the store.</blockquote>
I hate people like that, and the thing that sucks the most is they usually end up getting what they want AND MORE. If I was in charge, I'd say "NO SOUP FOR YOU!"
Originally posted by: tRaptor
One thing I really love is that everyone thinks that you are in charge of the dam store. I'm sorry, I just stock the %*# shelves, please stop yelling at me casue we are out of something, its not my fault you decided to wait till the day before christmas to come shopping.
Originally posted by: tRaptorOther things that drove me mad where people that would ask me stupid questions. Like the people that would walk right past a department and then ask me questions about it. Its like GET A CLUE why dont you ask someone that is clearly working in that area.
Note: come on into the store and ask me to find something, dont bother to remember ANYthing about it, not the name, now what color the box is, nothing. Dont worry I will sure be able to help you find it.
Originally posted by: tRaptorNote 2: Women, please stop sending your husbands into find stuff, they are men, they are stupid, they really have no place in the grocery store. If you are going to send them in, please dont write your stupid list in fancy cursive writing, i sure has hell cant read it and neither can they. Also, put the smallest most obsure thing on the list and dont tell the brand or anthing, your husband will have a hell of a time with that one.
Originally posted by: tRaptorNote 3: We will stop carying something if it dosent sell. I'm sorry, i know that this simple business concept must be very hard for you to understand.
Originally posted by: tRaptorNote 4: Checks are the devil, i could elaborate on this, but I'm sure you understand wtf I am talking about.
Originally posted by: tRaptor
Note 6: YES I KNOW THAT IT IS: busy/cold/hot/slow/raining/loud/quiet/insert just about anything here.
Originally posted by: So
<blockquote>quote:
Originally posted by: slag
<blockquote>quote:
Originally posted by: So
<blockquote>quote:
Originally posted by: slag
<blockquote>quote:
Originally posted by: Black88GTA
I used to work at Advance Auto Parts.
Retard: uh, my car won't start.
Me: What's it doing? Not turning over, making noises, completely dead?
Retard: It just won't start.
Me: Uh..OK, what kind of car is it?
Retard: Uh, I don't know. It's black and has two doors.
Me:...
Me: I can't even begin to help if I don't know what you drive...
Retard: WULL THIS'Z A PARTS STORE, I'N IT? THAT'S YUR FCKIN JOB, ASSHOLE! LEMME TALK TO YOUR MANAGER RIGHT NOW!" and on, and on, etc.
First off....it's obvously NOT my job to diagnose a car's problems. You PAY a MECHANIC by the HOUR for that. I will do it if it's something obvious, or offer suggestions..but wow. Anyway, the manager is in the back, and comes out...the guy gives him the same sh!t.
I used to get tons of those.
..."what kind of car is it?"
" 's a Dodge."
"Dodge what? truck, car, what year??
"JEEZUS CHRAHST YEW MORON, IT'S A DODGE PICKUP TRUCK! WHY U NEED TO KNOW ALLA THAT?"
I swear, trying to get people to tell you WHAT THEY DRIVE is like pulling teeth. Some people are morons of the highest degree.
And don't even get me started on when I was a porter at a Chevy dealership. OMG.</blockquote>
And on the flip side as a customer, I love it when I ask for an auto part for my car *96 maxima* which has exactly 1 USA engine configuration. They never fail to ask me the stupid questions like "se, gxe or gle" manual or automatic, etc. This is after I tell them I am looking for an oil filter, fuel filter, etc, something related to the ENGINE and has nothing to do with the transmission on the car or the trim level.
Hell, one time (yesterday) I had a guy ask me if it was 4wd or 2wd.
</blockquote>
Because they don't own and have never looked at your damn car. They know it is a nissan and they are trying to find the dmamn thing in a looup table for a part number. HTH would they know that there was only one engine config? I can understand if you're talking to a mechanic, but you're talking to a 16yr old hs student at an auto parts store.</blockquote>
no, i always steer clear of the 16 yr olds. I always talk to the older guys who i have seen there for the past couple years.
Try again.
</blockquote>
1. We're talking retail, they're MOSTLY 16year olds, even at auto parts stores.
2. see #1. Even the old dudes aren't mechanics and may not have been working there for long, aren't expected to know much about cars, they just need $ and are paid to sell sh!t.
3. See #1 & #2.
Originally posted by: ViviTheMage
I worked at a cemetery as a grave digger, no joke. But I have a few stories about people trying to steal....stuff.
One that I recall was people trying to steal these big expensive marble rocks, over 1000pounds.
got some nastier stories too...haha.