Originally posted by: DefDC
Originally posted by: akshatp
Asked a user to turn off her PC because she couldnt log on due to not having a valid IP. Asked her to power it back on and to let me know when the "CTRL ALT DEL" screen comes up. Three seconds later she says "OK its there"
Me: Ma'am did you power off your PC?
Dumb Woman: Yes
Me: The big black thing on the floor?
Dumb Woman: No the big black thing sitting on my desk. My Computer!
Me: That isnt your computer, thats your monitor.
Dumb Woman: Well thats all I have I dont have anything else, this is my only computer! Should I try it again?
Me: Look under your desk see that big black box with the green light in the front?
Dumb Woman: Yes, what is that?
Me: Go Kill yourself.
OK i didnt say the last line, but you get the point...
Hehehe... I used to get a bunch of people like that at my old job. My 'Holy-Crap-I-Can't-Believe-This-Just-Happened" moment occured while I was in college, working at a computer lab for beer money.
Just minutes before the lab was going to close an attractive early-30ish, woman in a business suit w/briefcase shows up and asks "Do you have anything that can make a calendar?" This was in 1997, so there wasn't anything that could quickly pump out a calendar on a moments notice, at least not in our lab....
So I say,"Hmmm, no, but you could use a paint program to make boxes and put numbers inside." I was already aggrivated, because even if she knew was she was doing, it was going to take a while...
She says, "Ok, let's try that..." So I walk her over to a mac, and say "Ok, click on PaintX" She says,"Huh?"
Me: Click on this icon
Her: Huh? (She hasn't touched the mouse at this point)
Me: Click on here. (I take the mouse and click on the paint prog)
Her: What did you just do?
Me: (with a raised eyebrow) Uh, click on "File".
Her: Click?
Me: *choke* Yeah, take the mouse and click on "File".
(I swear this is true She picks up the mouse and is waving it in the air. She has no idea how to use it.)
Me: Hmmm, I think they have a program over in the 24hr lab across campus that makes calendars.
Her: Oh, great! I'll go over there!
I can always forgive ignorance. But HOLY COW! Someone that young has to have at least SEEN a computer used!