- Jul 18, 2004
- 30,740
- 452
- 126
I'm not sure what happened, but apparently some store's database got compromised and a bunch of card #s were stolen. I wasn't even aware of it until today when a new card came in the mail, saying that for security reasons I had to be issued a new card and the old card needs to be cancelled. I checked my account and no odd charges were made, but all charges I made for the past few weeks were paid off by the company without my knowledge just in case.
This is the 2nd time in the last few months they've one-upped my expectations. THAT'S how you keep a customer, good show Citibank. I'll be sticking with you guys for a while.
edit to clarify: I didn't mean all of mine were paid off permanently. I figured it was just their precaution to 'pay off' everything temporarily so I don't go over my credit limit from faulty charges.
This is the 2nd time in the last few months they've one-upped my expectations. THAT'S how you keep a customer, good show Citibank. I'll be sticking with you guys for a while.
edit to clarify: I didn't mean all of mine were paid off permanently. I figured it was just their precaution to 'pay off' everything temporarily so I don't go over my credit limit from faulty charges.