I don't think they will switch. Don't know what it is but Microsoft seems to keep their corporate customers. There's just no other competitor in this space. Everyone else is too small and doesn't have the name recognition for people making the big decisions. They play it safe by staying with Microsoft. We switched in 2015 and there's no end in sight. Not unless someone with charisma comes in IT and sways the non-technical bigwigs towards some other alternative.
I recently had a customer switch to Google for their backend, but wanted to keep Office. Turns out Gmail as
email works fine with Outlook, but you can't sync calendars! The procedure is:
1. Go into your Google Calendar settings
2. Copy the secret address in iCal format (which is disabled by default & has to be turned on by a G Suite admin)
3. "
Subscribe" to the calendar in Outlook (despite already having synced your Gmail for email), which enables 2-way sync
SPECIAL NOTE: IT TAKES 24 TO 48 HOURS TO SYNC UPDATES FROM OUTLOOK TO GOOGLE CALENDAR VIA SUBSCRIPTION!
If you want real-time syncing, you have to go through a third-party service like OneCal, which charges a
per-user monthly fee for real-time syncing! I had a client the other day go through this at an even
more extreme level: their corporate overlords switched to Google Workspace & their branch was using O365 on a paid monthly subscription. So now the company as a whole is paying for both Office in the cloud AND Gmail for business in the cloud
and they're stuck with 24+ hour Google Calendar subscription syncing in Outlook 365 for desktop! Which, btw, overwrote their LIFETIME LICENSES for LTSC Office 2021 from their previous upgrade, lol! (they wanted to enable multi-user Office file editing, initially)
A.I. is doing a lot of really neat stuff, but we're so entrenched in historical compliance requirements that changing is a costly pain for a lot of companies. I still have clients buying up old lifetime licenses of Adobe Acrobat Pro because they don't want to deal with the modern subscription fees, so they dual-install an old permanently-licensed version of Acrobat & then install the updated Adobe Viewer to read more up-to-date PDF files. Even HP wants to get in on the action:
Not satisfied with merely bricking printers, HP now wants to own them all forever!
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