The Customer is Not Always Right

[Iron Woode]

http://notalwaysright.com/

this is a fun website but, I wonder, can people be this dumb?

especially this one:

(I’ve just finished making a sandwich for a customer. I am new at this, so he double checks what I do.)

Customer: “Did you forget anything?”

Me: “No, sir.”

Customer: “Are you sure? You remembered the cucumbers and turkey?”

Me: “Yes.”

Customer: “And the lettuce?”

Me: “And the tomatoes, pickles, mustard and mayo, sir. It’s written on the–”

Customer: “Mayo? What the h*** is that? And you left out the mayonnaise! Why did you do that?”

Me: “But, that’s what I said.”

Customer: “No! You said mayo! That’s not what I wanted!”

Me: “I put in mayonnaise. Mayo is just an abbreviation.”

Customer: “Abbreviation? What’s that, some kind of fruit?”

some of them seem a little phoney.

 

[Q]

I liked this one

(A customer comes up to the register with two hand towels. They are on clearance.)

Customer: “The sign said these were buy one, get one free.”

Me: “Well, actually they’re clearance. So you’re saving $2.”

Customer: “I want what the sign says.”

Me: “I’m sorry about the sign being wrong, but you’re actually saving more money by them being on clearance.”

Customer: “You’re not listening to what I’m saying. I don’t care about saving money.”

(I charge her the extra two dollars.)

 

[bfdd]

lol, some of these are totally the customer fucking with the cs rep or salesperson or whatever the fuck position they are in. pretty obvious too. trolling cs reps is one of the earliest and most wide spread forms of trolling there is.

 

[MotionMan]

My two favorite such sites:

http://clientsfromhell.net/

http://www.clientcopia.com/

MotionMan

 

[Malak]

lol, some of these are totally the customer fucking with the cs rep or salesperson or whatever the fuck position they are in. pretty obvious too. trolling cs reps is one of the earliest and most wide spread forms of trolling there is.

You have too much faith in the intelligence of others.

 

[gorcorps]

The amount of fakes have increased as the site has gotten popular. Hard to take much of them seriously anymore.

 

[gimmewhitecastles]

lol 10 minutes passed by w/o me noticing while reading this.

 

[Rubycon]

When they are carrying a machine gun most definitely right!

http://www.youtube.com/watch?v=hM8qT9Xop5k

 

[bfdd]

For instance, I purposely pronounce things wrong when I'm in the drive-thru of a fast food place. Even if they correct me, I'll acknowledge the correction then continue to fuck them up.

i also do stupid shit like this all the time as well

Me: “Would you like to get a protection plan? Just in case anything happens to your GPS.”

Customer: “No, I’ll just pray over it. The blood of Jesus is the best protection there is.”

 

[gimmewhitecastles]

this one is pretty sad actually...

(I am working the register. An old woman walks up to me looking very flustered.)

Customer: “Sir, would you please call security. There’s a man following me.”

(I hear the voice of a child that is so small that I can’t see him over the counter.)

Child: “Grandma, that’s Grandpa!”

 

[RedCOMET]

I heard this while at a Hibachi place from a gentlemen at the same table as me who was not with my group:
"The customer is seldom right, but never wrong."

If you know this, and do customer service orientated stuff, then you will win the war.

 

[Jeff7]

My two favorite such sites:

http://clientsfromhell.net/

http://www.clientcopia.com/

MotionMan

"Any sufficiently advanced technology is indistinguishable from magic."

I keep thinking that we're already pretty much at that point with computers and electronics. A lot of people seem to have absolutely no idea what's going on with the stuff. Webpages are just pictures and words, so it only takes a few minutes to take some photos and type some words. Electronic devices run on aether.

Client: “I cannot access the internet.”

Me: “Ok, I can help with that. What have you tried so far?”

Client: “I clicked on internet explorer and all I see is this MSN crap!”

Me: “That is the internet.”

Client: “No this is not! I want the internet.”

[I was so stumped for a while, but then inspiration struck]

Me: “Look at the top of your screen. Do you see where msn.com is? Great! Click there and delete that text. Now, type google.com and press enter.”

Client: “Great, thanks so much for your help!”

Alas, this was once my dad, a few years ago.
The site he used for his home page happened to be offline for a few hours, so I got a phonecall from him to help troubleshoot his non-functional Internet connection.:\

 

[xanis]

this is a fun website but, I wonder, can people be this dumb?

Oh Iron Woode. Yes, people can be (and truly are) that dumb. If I told you some of the things that I've experienced, you probably wouldn't even believe me.