The MSI-forum UPDATE: MSI announces it was an April Fools joke.

techs

Lifer
Sep 26, 2000
28,559
4
0
WTF??? This was supposedly sent to me by the MSI forum. It looks like someone got hacked or had a nervous breakdown:


The MSI-forum and MSI-support team are fed-up with explaining you what can be found in the manual.

I mean, come on, how hard is it to read a manual?

They are printed on paper so you see them.

We have been talking to MSI for a couple of years and came up with a solution.
It has been implemented on a few boards for some time and with big success.
It had various names, like CoreCenter (1st gathering tool) upto DrMOS (fully automatic)

Some of you noticed because Windows wanted you to install a driver, but you couldn't find the manufacturer.
On AMD systems this was called the Away-driver.

What you didn't know is this, this driver activates the RTFM-chip. (Re-Turn inFormation to Manufacturer chip) It means it can detect if you read a manual as well stores the parameters you have set in the BIOS.
As soon as you start Windows we are informed about your settings and manual readings.

As we have been monitoring peoples behavior for some time and combined those with the RMA information from returned boards.
At the same time monitoring questions on the forum and matched the IP's.
We have made a discovery.

A lot of RMA is unneeded and unwanted, many happens due to user mistakes, numbers show that 90% of the RMA is OC people killing boards and newbies connecting the wrong connectors or insert parts that should not be inserted.
Or simply forget to remove standoffs or CPU-power.
MSI plans on tackles those numbers, and the RTFM-chip will give a readout of what you have done when it did post or attempted to post!

Checking on you isn't new, Homeland-security done this ever you installed XP-SP3 or above, but their info in encrypted so useless to MSI.
So MSI decided to ban people from support, RMA and the forum who has done the damage themselves or didn't read the manual the first of next month.
We know who you are, and we have gathered enough information via our RTFM-chip.

The only question is, should MSI continue to do this? As some information is real bad.
Will this hurt your relation towards MSI products?

Please let us know, as we have to talk to MSI management the first of next month and make them decide what to do with the information.

To unsubscribe from these announcements, login to the forum and uncheck "Receive forum announcements and important notifications by email." in your profile.

You can view the full announcement by following this link:

http://forum-en.msi.com/index.php?topic=136806.0

Regards,
The MSI HQ User to User Forum Team.


UPDATE:
Just recieved from MSI:
Hi there,

We are sorry people took this for prank for serious.

Nobody seem to have wondered what RTFM really means.
If you put the term in Google, you will find it is telling you to read the manual.

Just think, how would a chip check if you read manuals?
We thought of this prank after answering the many posts where people ask the obvious that is already in the manual.

But we learned a valuable lesson, no more April-fools jokes from the forum, a 10 year old thing just died.

Sorry that you took it for real and got mad.


You can view the full announcement by following this link:

http://forum-en.msi.com/index.php?topic=136959.0
 
Last edited:

Wheezer

Diamond Member
Nov 2, 1999
6,731
1
81
I smell an early April Fool's joke.

Looks like Techs fell hook line and sinker.
 

DaveSimmons

Elite Member
Aug 12, 2001
40,730
670
126
Read The (Friendly) Manual chip?

Did you know that the word "gullible" will not return any results in a Google search?
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
lol @ serious responses? although even as a joke, crazy that he sent it out to the mailing list.
 

fatpat268

Diamond Member
Jan 14, 2006
5,853
0
71
Looks like a post from a Admin/Mod who isn't really affiliated with MSI.

The sad part is, MSI will probably have to do some damage control here.
 

Raduque

Lifer
Aug 22, 2004
13,140
138
106
lol, that's awesome. It would be nice if tech support could tell stupid people to go read the fucking manual and stop calling for stupid shit that's in the manual.
 

Engineer

Elite Member
Oct 9, 1999
39,230
701
126
I received the same e-mail lol. I'm fed up with not getting my fucking rebate (been 5 months). They told me that it was being processed in January...told me that they did not receive my paperwork in February and told me 2 to 3 more weeks in early March when I e-mailed them copies. Still no rebate so I'm fed up with MSI too! :\

Fuck em. :awe:
 

Hacp

Lifer
Jun 8, 2005
13,923
2
81
If it were an April fools joke, it would seriously cost the company a bunch of cash.
 

daw123

Platinum Member
Aug 30, 2008
2,593
0
0
The mod who posted this on a manufacturer's forum must be insane. To post something that is so unprofessional and insulting about their customers is unforgiveable, even if it is a joke.

I wouldn't be surprised if someone gets sued, since MSI's reputation has been irrevocably damaged. At the very least MSI need to post a formal apology and have the mod banned.
 

thepd7

Diamond Member
Jan 2, 2005
9,423
0
0
The mod who posted this on a manufacturer's forum must be insane. To post something that is so unprofessional and insulting about their customers is unforgiveable, even if it is a joke.

I wouldn't be surprised if someone gets sued, since MSI's reputation has been irrevocably damaged. At the very least MSI need to post a formal apology and have the mod banned.

Absolutely. This guy is definitely going to have to pay.
 

Tsumi

Junior Member
Mar 25, 2010
8
0
66
Yeah, he's probably going to have to.

BTW, the thread got deleted, but I think everyone agrees that the damage has been done.
 

StrangerGuy

Diamond Member
May 9, 2004
8,443
124
106
OCing killing boards? Simple. Just don't put the ridiculous "LN2" volt options in the BIOS.
 

Pollock

Golden Member
Jan 24, 2004
1,989
0
0
got this email too and i just wanted to log in and disable admin notification emails
 

Oil

Diamond Member
Aug 31, 2005
3,552
4
81
Got the same email and laughed when I read about the "RTFM-chip"
 

Freshgeardude

Diamond Member
Jul 31, 2006
4,506
0
76
MSI is a piece of shit. when i had problems with my laptop from them I was on hold for 45 min at LEAST every time I called, whenever I talked to someone they couldnt help for shit. I will never buy a single MSI product ever again
 

thescreensavers

Diamond Member
Aug 3, 2005
9,916
2
81
Same no more MSI products for me, horrible customer service and horrible quality parts.

I have had 2 MSI boards fail on me, and a 3rds NB fan just stopped after 2 years. I also had a Bare bone laptop from them with many issues.. horrible quality.
 

Andres3605

Senior member
Nov 14, 2004
927
0
71
Same no more MSI products for me, horrible customer service and horrible quality parts.

I have had 2 MSI boards fail on me, and a 3rds NB fan just stopped after 2 years. I also had a Bare bone laptop from them with many issues.. horrible quality.

I have been lucky with them, owned a S754 K8N Neo Plat and a S939 K8N NEO Plat 2, sold both machines and they are still working solid to this day, not a single problem.
 

techs

Lifer
Sep 26, 2000
28,559
4
0
MSI just sent an email saying it was an April Fools joke.
See original OP post for update.
 
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