Yeah but that shouldn't happen if you use a prepaid card.
i agree. here is the transcript:
Malcolm: Hello, My name is Malcolm how may I assist you today?
You: You guys just auto-purchased a year of ps+ in my account with my credit card and I never authoriized this. I never even paid for ps+, I used a card last year that I got for free when I won my PS4. I would like a refund on this item because I don't want PS+ nor did I authorize this.
Malcolm: I see, let me look into this for you today.
Malcolm: Can I have your Online ID (Public name in PSN) and Sign in ID (Email address from PSN) please?
You: purbeast and
blahblah@gmail.com
You: I just received an email about it.
Malcolm: Thank you please allow me some time to look up the information for you.
You: Ok thanks.
Malcolm: I see
Malcolm: It appears you purchased PS plus on 11/15/2013 01:34:13 GMT
Malcolm: When purchasing PS Plus you agree to our service of agreement and accept that this is a subscription and it renews, but this can be cancelled anytime by going to account management
You: No, I did not purchase it.
You: I redeemed a free card for a year.
Malcolm: I see
Malcolm: Yes, the PS Plus terms of service are also in vouchers and trials, when you purchase it it states you can remove the subscription anytime
Malcolm: as of now you have auto renewal on
Malcolm: But do not worry I iwll remove it for you
You: I don't even know how you have my credit card info, I've never purchased anything on my PS4.
You: Okay thank you.
You: Do I need to remove the auto-renew afterwards?
You: Or can you do that?
Malcolm: Yes for now I removed it, but when you purchase a PS Plus package you will need to remove it
You: Okay thank you. So I will be refunded the $49.99 price as well?
Malcolm: If you're using a PS3 you can do so by going to account management > transaction management > services list
Malcolm: Yes of course I will process this refund to your PSN wallet, would that be okay?
You: Yes that will be okay, thank you.
Malcolm: Okay I processed the refund request which can be shown in your PSN wallet by up to Friday
Malcolm: (up to 5 business days)
You: Okay thank you for your help