The Wink home automation thread

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dennisj00

Member
Dec 28, 2014
52
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0
Wife spent a couple of hours this morning trying to order something from Amazon. Kept saying our address was incorrect and wouldn't complete the order.

I saw the AWS problem from the Wink message.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
Quirky has filed for bankruptcy and confirms it is actively trying to sell Wink within the next 60 days:

http://thenextweb.com/insider/2015/09/22/quirky-bankruptcy/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheNextWeb+%28The+Next+Web+All+Stories%29

I predicted this would happen. To all the naysayers - told you so. Unfortunately, they may not be sold to Amazon or Google or anyone else we'd like to see:

Quirky said that Wink has already found its buyer, and will likely finalize a sale to Flextronics International USA Inc. in the next 60 days if no other bids come through.

One of the guys in the Wink FB group said that apparently, Flextronics was one of Wink's biggest creditors.

Anyway - come on Bezos, save us! You could rebrand it the Amazon Alexa Wink! Just outbid them!
 
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MjnMixael

Senior member
Aug 17, 2014
316
4
81
Honestly.. I think this is good news for Wink. Quirky always seemed like dead weight for Wink. Why were they spending time on Quirky's "inventions" like a window sensor or multi-sensor, or water sensor? Those are not inventions... just differently designed sensors we already have.

Wink was supposed to be a hub for all devices, but it always seemed like a hub for Quirky devices first and then a few others when they got around to them. Drop Quirky, and move on to better things.
 
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RodolfoDLV

Member
Aug 28, 2015
84
0
6
We all knew (or thought) this was going to happen. That fool of a CEO Kaufman said 2 months ago Wink was looking for buyers. The bad part would be to be bought by Flextronics. I was really hoping for a bigger name here. And then they would have no control whatsoever. Difference with ST was that they sold by negotiating. Wink is being forced to sell, which makes a huge difference on what you can actually demand from your buyer.
I like my Wink right now. All my robots are working and I've gotten to a point in HA where I don't HAVE to add more stuff. All I need is already there. The only thing I want from them is local control.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,705
5,458
136
We all knew (or thought) this was going to happen. That fool of a CEO Kaufman said 2 months ago Wink was looking for buyers. The bad part would be to be bought by Flextronics. I was really hoping for a bigger name here. And then they would have no control whatsoever. Difference with ST was that they sold by negotiating. Wink is being forced to sell, which makes a huge difference on what you can actually demand from your buyer.
I like my Wink right now. All my robots are working and I've gotten to a point in HA where I don't HAVE to add more stuff. All I need is already there. The only thing I want from them is local control.

Same. The question is, how do they turn it into a money-maker? They practically give away the hubs. The cloud service is free. I'd imagine the fee they charge to vendors for the Wink Certified logo isn't enough to keep a team full of engineers, programmers, and technical support paid year-round. I had hoped we'd get local control before the shakedown happened, but oh well. SmartThings v2 is starting to look better & better, but I'm not jumping ship until either Wink is completely dead or SmartThings has been proven to be good. iirc they don't even have Lutron support, so that's an automatic nope for me at this point in time.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
Same. The question is, how do they turn it into a money-maker? They practically give away the hubs. The cloud service is free. I'd imagine the fee they charge to vendors for the Wink Certified logo isn't enough to keep a team full of engineers, programmers, and technical support paid year-round. I had hoped we'd get local control before the shakedown happened, but oh well. SmartThings v2 is starting to look better & better, but I'm not jumping ship until either Wink is completely dead or SmartThings has been proven to be good. iirc they don't even have Lutron support, so that's an automatic nope for me at this point in time.

Here is what they need to do:

1. Charge more for the hub. Maybe a minor redesign will help them justify a higher price.
2. I don't think Wink is in position to charge fees for the certified logo. I think they want to ENCOURAGE vendors to use it and make compatible devices.
3. I would probably offer an enhanced service of some sort with a monthly fee.

Otherwise, I'm just not sure what they can do. $50 is too cheap for the hub, I do know that.
 

RodolfoDLV

Member
Aug 28, 2015
84
0
6
Here is what they need to do:

1. Charge more for the hub. Maybe a minor redesign will help them justify a higher price.
2. I don't think Wink is in position to charge fees for the certified logo. I think they want to ENCOURAGE vendors to use it and make compatible devices.
3. I would probably offer an enhanced service of some sort with a monthly fee.

Otherwise, I'm just not sure what they can do. $50 is too cheap for the hub, I do know that.

If $50 wasn't cheap enough, they were giving it away for free. From the beginning they focused it as a way to sell their Quirky HA stuff, so that's why they didn't care much about the hub. Mix that with the Winkening, a product with many problems like the Spotter, the fact that they were making incredibly useless products (multiple cable organizer for your desk???????), almost 24/7 support for Wink and you got yourself a recipe for disaster. I'm going to keep eyeing ST while I keep enjoying my Wink hub which is working very nice. If there is no improvement in the near future, well, thankfully someone thought about the 90-day return period.

Did you set up your ST V2?
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
If $50 wasn't cheap enough, they were giving it away for free. From the beginning they focused it as a way to sell their Quirky HA stuff, so that's why they didn't care much about the hub. Mix that with the Winkening, a product with many problems like the Spotter, the fact that they were making incredibly useless products (multiple cable organizer for your desk???????), almost 24/7 support for Wink and you got yourself a recipe for disaster. I'm going to keep eyeing ST while I keep enjoying my Wink hub which is working very nice. If there is no improvement in the near future, well, thankfully someone thought about the 90-day return period.

Did you set up your ST V2?

I have not set it up yet. Got busy over the weekend and didn't have time unfortunately.
 

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
I probably don't keep an eye on home automation stuff as I probably should (given how much I like nerdy things), but I saw Schlage's newer Sense lock suggested to my on Amazon the other day (as a pre-order). What stood out to me about that lock is how interested and disinterested I was in it. When paired with an iPhone 6S (includes always-on Siri when not charging), you should (I think you should always be a bit hesitant to think that most HA items will work as they say) be able to say things like, "Hey, Siri... unlock the front door" while walking toward it with your hands full. That's awesome.

Unfortunately, I'd really prefer having both HomeKit and Z-Wave. My only thought would be if I could get a Z-Wave-to-Bluetooth adapter to connect BT-only HA devices to a Z-Wave network.
 

MjnMixael

Senior member
Aug 17, 2014
316
4
81
If $50 wasn't cheap enough, they were giving it away for free. From the beginning they focused it as a way to sell their Quirky HA stuff, so that's why they didn't care much about the hub. Mix that with the Winkening, a product with many problems like the Spotter, the fact that they were making incredibly useless products (multiple cable organizer for your desk???????), almost 24/7 support for Wink and you got yourself a recipe for disaster. I'm going to keep eyeing ST while I keep enjoying my Wink hub which is working very nice. If there is no improvement in the near future, well, thankfully someone thought about the 90-day return period.

Did you set up your ST V2?

All I can say is that there is definite improvement coming! I wish I could say more.. but I really can't.
 

RodolfoDLV

Member
Aug 28, 2015
84
0
6
All I can say is that there is definite improvement coming! I wish I could say more.. but I really can't.

Yesterday I called Wink support for help with my robots not triggering or triggering at all times. After fixing with deleting the robots and re-creating them, I asked for local control update since Kaufman promised it. The support guy told me that Kaufman wasn't calling the shots anymore, to which I was incredibly excited because he is the worst CEO ever. And today I wake up to this, which is nothing I wasn't expecting, but to hear Flextronic is the only bidder is concerning.

So, I know developers are still working on the Wink hub and app, improving stuff and local control or faster processing times will eventually come, but my concern is that it will get picked up by a crappy parent company. If you add the period it will take to internally organize everything the Quirky people messed up, get their finances straight, think of a solution for the money problem and get some new products out there, we're talking about 6-10 months without any new products. That, is worrysome. In the meantime, Nest will most likely come up with their hub/solution/connection from the Revolv acquisition and Wink will be no longer.
 

Mike A.

Member
Apr 19, 2015
113
1
46
Here is what they need to do:

1. Charge more for the hub. Maybe a minor redesign will help them justify a higher price.
2. I don't think Wink is in position to charge fees for the certified logo. I think they want to ENCOURAGE vendors to use it and make compatible devices.
3. I would probably offer an enhanced service of some sort with a monthly fee.

Otherwise, I'm just not sure what they can do. $50 is too cheap for the hub, I do know that.

I don't think that they're in a position to do any of that. The hubs aren't flying off the shelves as it is at $50. As you say, any substantial cost to vendors that would provide any significant revenue would work against you. And they'd need to see a substantial and growing user base in order to do so. Which I don't think exists. Not sure what they could enhance as far as an online service. Most of us want just the opposite - to cut the cord to the extent possible.

What they really need is a compelling product and feature set which drives all of the above. Beyond that it was basically free, that was what sold me initially on at least trying the Wink. i.e.. The multiple systems supported by the box. Local control would be a big distinguishing feature which would go a long way to that end. Homekit/Thread support. An open systems approach to stimulate developer interest (I can't think of any other open, multi-protocol piece of hardware out there like it). Integration with major alarm systems. Some other "cool" and novel day-to-day features for a little more gee whiz consumer appeal.
 

RodolfoDLV

Member
Aug 28, 2015
84
0
6
What's really frustrating is if you think at how they managed to screw things up. They came up with a really interesting hub, one of the few that actually supports Lutron, without having to buy their expensive Lutron Bridge. Plus they have Z-wave plus, Zigbee, WiFi and Bluetooth. It's like heaven for every HA device! Everything within just one hub. And then they come and probably spent all their money filming those lousy commercials about the robot butler, which didn't even tell you what Wink could do! And then they messed everything up with every single Quirky product, except for the Tripper. Then came the Winkening.

They had SO much potential and they blew it. Big time. I honestly don't know how it was possible for anyone to give money to a Ben Kaufman pitch.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
I don't think that they're in a position to do any of that. The hubs aren't flying off the shelves as it is at $50. As you say, any substantial cost to vendors that would provide any significant revenue would work against you. And they'd need to see a substantial and growing user base in order to do so. Which I don't think exists. Not sure what they could enhance as far as an online service. Most of us want just the opposite - to cut the cord to the extent possible.

What they really need is a compelling product and feature set which drives all of the above. Beyond that it was basically free, that was what sold me initially on at least trying the Wink. i.e.. The multiple systems supported by the box. Local control would be a big distinguishing feature which would go a long way to that end. Homekit/Thread support. An open systems approach to stimulate developer interest (I can't think of any other open, multi-protocol piece of hardware out there like it). Integration with major alarm systems. Some other "cool" and novel day-to-day features for a little more gee whiz consumer appeal.

You're absolutely right - they're going to need to bring out a new hub with new features and a big marketing push to justify a higher price. Take the existing hub, put an Ethernet port on it, more memory, a faster CPU (if necessary) and release it with local control. They probably also need to change the name too.

I don't see any of that happening and that means I can't see any way they'd be successful in monetizing it. Getting rid of Kaufman was a good step but it was at least 6 months too late.

This is exactly why I jumped on the SmartThings bundle - not because I don't like Wink or because I think SmartThings is superior, but because I think SmartThings has a future. Wink continues to claim that local control is "around the corner" but if that never happens, I hope some enterprising hackers develop a custom firmware for the hub which DOES allow it and I can use that and be happy while leveraging SmartThings for non-Lutron stuff.
 
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MjnMixael

Senior member
Aug 17, 2014
316
4
81
If Wink goes away.. I'll be switching to using my Logitech Harmony Ultimate instead. It supports Lutron, though I'll have to buy their expensive bridge to do it.

Smartthing's utter deafness to the community screaming for Lutron support does not make me confident in the product long-term. You can't make a good Home Automation device if you are ignoring what people in the home actually want. So far, Lutron is the only brand out there that makes switches the will work with homes built pre-80s or whenever it was that Neutral in the switchbox became standard. That might even be 90s...
 
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Mike A.

Member
Apr 19, 2015
113
1
46
...one of the few that actually supports Lutron...

Speaking of Lutron, Target has the in-wall switches w/ Pico controller and also the lamp dimmer modules w/ Pico on clearance for $29.97. Target clearance always is kind of a goose chase but good deal if you can find them in a store that has them marked down to that level.
 

RodolfoDLV

Member
Aug 28, 2015
84
0
6
Speaking of Lutron, Target has the in-wall switches w/ Pico controller and also the lamp dimmer modules w/ Pico on clearance for $29.97. Target clearance always is kind of a goose chase but good deal if you can find them in a store that has them marked down to that level.

A friend sent me a picture of it about two weeks ago. I have two Target stores in town and none of them carries Lutron.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
If Wink goes away.. I'll be switching to using my Logitech Harmony Ultimate instead. It supports Lutron, though I'll have to buy their expensive bridge to do it.

Smartthing's utter deafness to the community screaming for Lutron support does not make me confident in the product long-term. You can't make a good Home Automation device if you are ignoring what people in the home actually want. So far, Lutron is the only brand out there that makes switches the will work with homes built pre-80s or whenever it was that Neutral in the switchbox became standard. That might even be 90s...

I agree, but for me, it isn't a super big deal if I lose Lutron support. Yeah, I have a robot that activates one of my switches, but worst case, we'll just use them manually if I have to. I also could use one of the Pico remotes to activate the switch currently turned on by a robot as well.
 

RodolfoDLV

Member
Aug 28, 2015
84
0
6
I agree, but for me, it isn't a super big deal if I lose Lutron support. Yeah, I have a robot that activates one of my switches, but worst case, we'll just use them manually if I have to. I also could use one of the Pico remotes to activate the switch currently turned on by a robot as well.

Problem is when you have a few switches without neutral wires, like I do. Then, Lutron becomes a must.
 

Tech_Greek

Senior member
Sep 18, 2011
244
4
81
Well if the new owners don't do anything I'll just take it outside and use it as target practice.

The joys of cloud service - when the company goes dark so does your device/service.

I'm really starting to hate Cloud anything, I feel like everything is rented.
 
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IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
So if Flextronics buys Wink, I wonder if that means they'll produce the Tripper, Overflow, and other items again since they presumably manufactured them in the first place.

Been thinking about going out and buying more Trippers while I still can.
 
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