The Wink home automation thread

Page 19 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Yeah, I DEFINITELY wouldn't invest too heavily in Wink right now. I got my starter kit (hub + 2 GE bulbs for $50) and ordered 2 more bulbs but that is the extent of my purchase right now though I wouldn't mind a Wink-compatible outlet/power strip and a Tripper for experimenting with. When I first set everything up, it was very unstable but after an update or two, it seemed pretty solid. Over the holidays though, it seems to be having issues. Not sure if it is Wink or my ISP, but the fact that it relies completely on the cloud is dumb.

I would say that with a caveat: I wouldn't invest too heavily in Wink-branded stuff right now; Wink-certified, OTOH - things that can work outside of Wink, such as the Honeywell thermostat or Schlage lock - sure, go for it. Those have their own standalone apps, plus the ability to work with Wink (and other HA systems). Cross-compatibility is important to me right now due to the current set of issues with Wink.
 

LegendKiller

Lifer
Mar 5, 2001
18,256
68
86
And that's exactly my hesitation with their new Edge hub...historically, they kind of stink. Outside of commercially-install systems like Control4, no one has really mastered the game yet. imo Wink has come the closest, but they need offline functionality to really step it up.

It's why I won't buy another Vera until they clean up their crud. It's a horrible mess that's straight out of the 90's Linux era. They are going to get buried by Apple and Samsung unless they can clean it up, put in a modern forum, update their UI and apps and come out with some homegrown features. The only thing saving them now is the dedicated user base but that can easily be crushed by a big company.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
It's why I won't buy another Vera until they clean up their crud. It's a horrible mess that's straight out of the 90's Linux era. They are going to get buried by Apple and Samsung unless they can clean it up, put in a modern forum, update their UI and apps and come out with some homegrown features. The only thing saving them now is the dedicated user base but that can easily be crushed by a big company.

I am interested to see how Samsung handles Smart Things. Traditionally, they copy their competitors & then address the flaws (re: Galaxy phones vs. iPhones), which everyone really likes. So if they can overcome the crapiness of the past Vera boxes, the cloud requirements of Wink, the instability of pretty much ALL available systems, etc. then they'll be well on their way to winning :thumbsup:
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
I would say that with a caveat: I wouldn't invest too heavily in Wink-branded stuff right now; Wink-certified, OTOH - things that can work outside of Wink, such as the Honeywell thermostat or Schlage lock - sure, go for it. Those have their own standalone apps, plus the ability to work with Wink (and other HA systems). Cross-compatibility is important to me right now due to the current set of issues with Wink.

Yeah, that's a fair statement.

I think my Wink experiment is nearing the end. Stability has been atrocious lately after having been rock solid the last 2 to 3 weeks. The last app update seems really buggy as well. I'll probably eBay it in a week or two if I don't see substantial improvement.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Yes i agree. since it is very cost effective i rooted my device to control it from my vera. Here is the link i have used to root my device.

http://arahuman.blogspot.com/2014/11/how-to-root-your-wink-hub-step-by-step.html

Wow, EXCELLENT resource, thanks! The linked blog is great too. I can't link it here because apparently Wordpress is blocked, but you can enter the address manually to get there:

http://winkhubroot dot wordpress dot com

There's also a "blink" app - "Server scripts and Android app to control a Wink hub on a local network":

https://github.com/nashira/blink

That's awesome!!
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
There's a nice post on the Wink Hub Root blog about Lutron:

http://winkhubroot dot wordpress dot com/2014/09/03/wink-lutron/

It's running a basic SQLite database:

What else do we see in the Lutron database?

Essentially, the Lutron subsystem inside the Wink Hub appears to be more or less a Caseta Smart Bridge (Pro) running on shared hardware. And of course it is easy to guess what the difference between the Pro and standard Smart Bridge is (*cough*whitelist*cough*). The Caseta Smart Bridge, then, appears to be based on the Clear Connect Gateway which Lutron makes for AMX and explains why all those RA2 devices descriptions exist in the database.

So there's basically a hardware whitelist & a "business rules" table that limits the number of devices & repeaters, which looks like it can be easily edited after rooting the Hub. Might be time to pick up another bundle with a $1 Hub haha...
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
So there's basically a hardware whitelist & a "business rules" table that limits the number of devices & repeaters, which looks like it can be easily edited after rooting the Hub. Might be time to pick up another bundle with a $1 Hub haha...

If I hadn't already updated mine, I'd sell it to you cheap. I am pretty much over this product.

It looks like Home Depot has a 90 day return policy, so I think I'll box it up and return it and the two unopened bulbs later this week.
 
Last edited:

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
I opened a ticket with Wink to see why this hub will no longer connect. I've tried everything -- removing the hub from the app, rebooting it, and even the hardware reset. It will not connect. I'm wondering if it is just a bad hub since I've had so many problems with it.

I also emailed HD to verify I could return the kit. I know I can return the 2 additional light bulbs I bought since they're unopened.
 

Tech_Greek

Senior member
Sep 18, 2011
244
4
81
You've got to have a bad hub from a power hit or something as mines been stable.

Go to Home Depot, buy one with cash, swap it and return it. They never check serial numbers.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
You've got to have a bad hub from a power hit or something as mines been stable.

Go to Home Depot, buy one with cash, swap it and return it. They never check serial numbers.

Yeah I may end up doing that, though at this stage I'll see if they let me return the whole thing and I'll be done with it.
 

brinkbart

Member
Dec 2, 2014
47
0
0
Greetings!

I have read roughly half of this entire thread (the other half was mostly out-of-date grievances). I made an account for this thread alone, and I have decided my first post would be all of my comments and questions at once.

Strap in, this is going to be a long one.

My Setup/My Experiences
I already had a Nest thermostat and a Chamberlain MyQ garage door opener. I got a Wink Hub for free over Memorial Day weekend, but I never set it up; I have been keeping a very close eye on the Wink ecosystem since then, and even with all the terrible reviews, I was really rooting for them. Besides, “I’m smart, I can figure this stuff out.”

So for Black Friday, I bought two GE Link bulbs and got a second Wink Hub for free. (I’m thinking: Christmas gift.) I set up this newer Wink Hub but it had a bad ZigBee chip, according to the tech. That was five wasted hours of ridiculousness. It was really sad to realize all the bad reviews had some merit, and that it had nothing to do with “being smart”. Anyway, they’re sending a replacement.

In the meantime I have set up the other (first) Wink Hub instead, and I got both lights paired with no problem. I placed the Wink Hub inside an upper cabinet in the kitchen where it would get no interference from routers/other radios, and it has been working well ever since. I’ve set up a Robot or two, and several schedules. I look forward to adding many, many more bulbs, switches, sensors, a Relay or two, etc.

My Questions
If you read nothing else below, please help me get these questions answered. And I apologize if these were answered somewhere else.

  1. Does anyone have any idea how this will be integrated with Apple’s HomeKit? It looks like Apple is requiring their partners use Bluetooth and Wifi chips from approved suppliers, and, since those only just started shipping, I assume that the existing Wink Hub cannot be certified to work with HomeKit. It is my personal opinion that Wink would be silly not to want to play in Apple's arena, so, maybe an additional piece of hardware? An upgraded Hub at a discount for existing Wink Hub users?
  2. When creating a robot, one of the triggers for the GE Link bulbs is “If a robot detects light [POWERED ON]/ POWERED OFF], then [XYZ].” Okay, what does the on/off represent? The state of the bulb? A change in state from [ON] to [OFF] and vice versa? Would turning the bulb on/off at the fixture’s physical switch satisfy one of these triggers? I’ve tried this, but all it did was un-pair my damn bulb. Not willing to try it again, or even turn the bulbs off at all for that matter. Because when you re-pair, you have to re-do all your stupid robots and scheduling.
  3. Would staggering our automation schedules to arbitrary times improve reliability during peak hours? For example, let’s say you want to schedule your lights to come on after a long day’s work, so you choose 5pm. But everyone who wants to schedule their lights to come on after work has probably chosen 5pm as well. Maybe those of us in the know should schedule ours at 4:58 or 5:03. Thoughts?
  4. How do I become a beta tester? I’d rock that beta program!

My Ideas for Products/Product Improvements
I guess a better place for this would be the Quirky submissions page… but you might be able to tell me if these are good ideas, or even if they’ve already been submitted.


  1. Generic Radio/IR Transmitter—This product would “learn” radio transmitter codes or IR codes from existing remotes (think: Roomba remote; proprietary, non-connected ceiling fan remotes; old-timey oscillating fan remotes; universal remotes for TVs), and re-transmit the desired signal(s) upon instruction from the Wink App. There would be no reported device state, but that’s okay if it’s marketed solely as a “dumb” transmitter.

    I have a remote-controlled photocell outdoor power tap that I use for my Christmas lights. It has a fancy remote with on/off/dusk to dawn/timers, etc., although I would only need to program the on and off buttons, as the Wink App would be doing all of my advanced scheduling.

    Automation examples:
    1. If [WEATHER = RAINING]*, turn the Christmas lights off.
    2. If there has not been[SOUND/ACTIVITY] in the bedroom for [DURATION], and it’s after [TIME], then I’ve passed out drunk and please turn off the [STEREO/TV/ETC] in the living room.
    3. If I arrive home during Roomba’s scheduled [TIME RANGE], then send out the [“DOCK” REMOTE SIGNAL] so it goes back to its base.
  2. Wifi/Bluetooth Sensor Module for Spotter UNIQ—I think I read here that Wifi detection is being discussed internally. And it should be. I would further add to that: Bluetooth sensing as well. These would be a much more reliable means of sensing when you’ve arrived home, not to mention that geofencing is such a battery drain.

    See, the door sensor thing is fine, and the PIR motion detection thing is fine. But when it comes to your Smart Home knowing that you’re arriving home, no one ever seems to address that your entry door may be used by others throughout the day—how will the door sensor know which of those is an arrival or a departure? Or that the motion sensor will sense you moving about the house, but can’t distinguish between you and your wife who just arrived home. How is the Wink App supposed to know someone has truly just arrived? Well, it could sense whether a person’s phone has just connected to your home’s Wifi network, or that a phone’s Bluetooth ID has just come in range.

    Robot Trigger Examples:
    1. Smartphone is in range
    2. Smartphone is out of range
    3. Smartphone has just come within range
    4. Smartphone has just gone out of range
Automation examples:
    1. If [PERSON A]’s phone has just come within range after having been out of range for [DURATION], then turn on the [AC/LIGHTS/SWITCH/ETC] in Person A’s room. Regardless of [PERSON B]’s presence.
    2. If [NO SMARTPHONES] currently within range when [GARAGE DOOR OPENS], then the Wink Hub knows you’re the first one home, so [TURN ON ALL THE THINGS].
    3. If [ANY SMARTPHONE] is still within range after last check**, set [THERMOSTAT] to [HOME].***
* assumes future integration with outdoor sensors like Netatmo, or location-based weather alerts
**assumes robots repeatable by hour (see Wink App Enhancements below)
***assumes Nest Home/Away can be set via Robots (see Integration Enhancements below)


Wink App Enhancements
I have gathered that the Wink App has come a long way, and I am happy that it is where it is now, but there is further yet to go. I have a few suggestions for (what I assume are) easily-implemented Wink App interface and functionality improvements.
Robots/Scheduling

  • How about a “Blink [X] Times/Blink for [N] seconds” lighting action for robots? Example: if the back door is left open for [DURATION], then blink the living room lights twice.
  • More than one scheduled time per day. You can choose between arbitrary times or set intervals. For example, one schedule item causes the same action to happen at 6 AM, 12 PM and 2 PM, without creating three separate schedule items. Or, say, every four hours.
  • Can you seriously not automate lighting groups? For shame. Fix that.
  • How about a [RUN THIS SHORTCUT] action for robots?
  • Add [AND] and [OR] statements to triggers. This alone could cover a lot of ground in having your Smart Home do things based on very specific conditions. For example: If there is movement in this room OR this room OR this room OR this room, then by god, someone is home, please do not let the Nest go into Auto Away mode. Another example: If I’ve opened the lid of my piano, then maybe I’m just opening it for visual affect. But if I’ve opened the lid of my piano AND sound is heard, then I’m playing, so please turn off the ceiling fan because the piano tuner told me the oscillations affect the sound.
Lighting/Lights List

  • I think the lighting icons are huge and ugly. Maybe let the user choose an icon they feel is appropriate for each light (maybe provide a few).
  • When the screen fills up with bulbs, maybe all of the icons can dynamically resize to fit three per row. This way, only those with more than, say 18 lights would have to do any scrolling in the lighting list.
  • Hidden lights with a Show/Hide Hidden Lights button.
  • Collapsible lighting groups on the main lighting list as opposed to groups having their own separate screen.
General

  • Remember linked accounts’ usernames and, optionally, passwords. During the most recent Nest integration hiccup, I had to enter my Nest username and password into the Wink App six times. SIX TIMES. Simple stuff, man. The more I think about it the more immature this app really becomes.
  • If you remove a device from the Wink App, and immediately re-add the device, giving it the same name it had before, please, please, please don’t make us go and also re-add it to all of our robots and custom schedules. With all of the connectivity problems Wink has, I foresee a lot of un-pairing and re-pairing, and I do not look forward to repairing all existing automation.
  • As stated somewhere else in the thread, yes, PLEASE release a build of the Wink Server software so that those of us who want to run our own home automation server, can. Wink Hub would then connect to the server on our network, rather than the Wink Server wherever it is (Delaware?). It could still, of course, connect to the real Wink Server as a failsafe, and for updates.
Integration Partner Enhancements
Now for a teardown of the poor integration between other non-lighting products I actually have connected to my Wink App. I’m sure there would be more if I owned, say, a lock, a Spotter, an Iro, etc., as there is probably lots to say about those as well. Here we go.
Nest Thermostat:

  1. While the Wink App can be used to set the Nest’s Home/Away modes, robots do not offer this as an action. Ridiculous oversight. Come on.
  2. The Nest’s Home/Away/Auto Away modes should be able to be used as triggers. Not sure if Nest pushes this kind of thing out to its API or if it would have to be polled…. but how great would it be if, by setting your thermostat to Away mode, your lights all turned off too? Eh? *elbow nudge* sounds good, eh? Or, if you haven’t walked near the thermostat in a while, but your Wink Spotters detects that you’re home, the Wink App can override the thermostat’s Auto Away mode.
  3. While we’re at it, why can’t the current temperature setting be a trigger, too? I don’t know what I’d use that for, but I’m sick of everything being limited! Someone will think of something! Just give it to us.
  4. Also, make the Thermostat icon look like the Nest, and maybe show the actual temperature and cool/heat setting.
Chamberlain MyQ Garage Door Opener:

  1. [OPEN DURATION] and [CLOSED DURATION] should be able to be used as triggers. The API clearly sends this information to the Wink App. Let us use it.
  2. Same thing as above, with the robots. The Wink App allows you to open and close the garage door, BUT robots cannot be used to do same. Why not? The MyQ app lacked any automation outside of alerts, so I had high hopes for the Wink App: if the garage door has been open for [OPEN DURATION] during these [TIMES], please shut it. Seriously… overlooking super easy stuff here. For anyone who is concerned about safety, the Chamberlain beeps and blinks for a while before it closes from a remote command. Also, the door will refuse to close from a remote command if the safety sensors aren’t in place or are malfunctioning.
Quirky Refuel:
Allow robots to use the Refuel as a trigger. If the propane tank is [FULL/HALF/EMPTY] then [DO THIS]. Don’t ask questions. Just do it. No reason not to give options surrounding the full capability of your (read: our) products and devices.
 
Last edited:

RossMAN

Grand Nagus
Feb 24, 2000
78,794
266
116
brinkbart,

Welcome to the AnandTech forums! Hopefully you'll stick around and enjoy the other forums available. We could use more members like you. Actually I was wondering if you're Kaido's long lost brother?

[*]How do I become a beta tester? I’d rock that beta program!

I'd also like to know as I'd nominate you and Kaido as uber beta testers!
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
You've got to have a bad hub from a power hit or something as mines been stable.

Go to Home Depot, buy one with cash, swap it and return it. They never check serial numbers.

I just moved my hub to the far end of my hall and it fired right up....unbelievable.
 

MjnMixael

Senior member
Aug 17, 2014
316
4
81
Was it previously close to your router or other wireless device? The Wink Hub has something like 6 radios in it and is very prone to nearby interference. At least that's what I've picked up when talking to their techs.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
Was it previously close to your router or other wireless device? The Wink Hub has something like 6 radios in it and is very prone to nearby interference. At least that's what I've picked up when talking to their techs.

It was about 7-9 feet away from my router. It was solid for a couple of weeks and then, right before Thanksgiving, took a nosedive. Not sure what happened exactly. I haven't added any new wireless equipment. At any rate, I'll monitor it in the hall and see how it works out for me. I figure if it is solid going forward, I may install a power outlet in the hall closet and see about hiding it in there.
 
Last edited:

MjnMixael

Senior member
Aug 17, 2014
316
4
81
Yeah, they recommended at least 10 feet distance between the hub and router when I was talking to them. I've never seen a device that absolutely required that kind of distance, but I've also never had a device with this many radios.. who knows. Here's hoping it stays solid for you!
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
I bet it will be more solid than before at least! I'll just need to find a more permanent location for it. I have it at the far end of my hall, hidden by a lounge chair. I doubt my wife will want it there and actually, since she reads there on occasion with wireless devices, I probably don't want it there long-term either. Anyone put their Wink hub in a centralized closet?

I thought the new devices Quirky announced a few weeks back were to be available on 12/1. Anyone have any details? I wouldn't mind buying the tripper and playing with it.
 
Last edited:

MjnMixael

Senior member
Aug 17, 2014
316
4
81
I keep mine in the middle of the house on a shelf up high in the basement. Seems to have worked quite well so far.
 

CAL7

Member
Sep 29, 2014
108
2
81
Component prices for commodity items like outlets and switches are holding back HA. Mass distribution, like Wink has with Home Depot, is a start; but it's chicken-and-egg waiting for it to catch on and prices to follow. I'd be interested in seeing build-cost prices for these items, because I can't think of any other electronic item with similarly low complexity that is as costly as HA.

This is why I refuse to give up on Wink, despite their valiant attempts to drive me away. They are the best hope to get the scale that makes all this work at an affordable price.
 

MjnMixael

Senior member
Aug 17, 2014
316
4
81
I really wish there were cheap Wink-controlled power outlets modules. $45 is just too much for one outlet:

http://www.amazon.com/Leviton-DZPA1-...ds=Wink+outlet

I thought about their power strip which has 2 controllable outlets but it gets horrible reviews. Thoughts?

Pivot Power Genius is OK. I have 2. It works well enough except that wink server outages sometimes affect it too. Not always, though. It can be controlled if you don't have a hub.. Meaning if your hub has issues, then Genius won't care. But if their servers have issues Genius is sometimes affected...

Also, for a while, it seemed that if Wi-Fi dropped, they would auto-power off its switches. But I can't confirm that and Wink replaced the Genius that I thought was doing that. That was when I had the Wink hub plugged into a Genius so I could reset the hub remotely. Stability for Wink has gotten much better, so I removed the Genius from that role.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Component prices for commodity items like outlets and switches are holding back HA. Mass distribution, like Wink has with Home Depot, is a start; but it's chicken-and-egg waiting for it to catch on and prices to follow. I'd be interested in seeing build-cost prices for these items, because I can't think of any other electronic item with similarly low complexity that is as costly as HA.

Absolutely. If a regular outlet or switch is a buck and a smart one was $5, well heck, why not? But they're $60 each. While that's still relatively cheap in terms of DIY vs. buying a smarthome system like Crestron or something, it's still too high of an entry fee for most people outside of us geeks
 
sale-70-410-exam    | Exam-200-125-pdf    | we-sale-70-410-exam    | hot-sale-70-410-exam    | Latest-exam-700-603-Dumps    | Dumps-98-363-exams-date    | Certs-200-125-date    | Dumps-300-075-exams-date    | hot-sale-book-C8010-726-book    | Hot-Sale-200-310-Exam    | Exam-Description-200-310-dumps?    | hot-sale-book-200-125-book    | Latest-Updated-300-209-Exam    | Dumps-210-260-exams-date    | Download-200-125-Exam-PDF    | Exam-Description-300-101-dumps    | Certs-300-101-date    | Hot-Sale-300-075-Exam    | Latest-exam-200-125-Dumps    | Exam-Description-200-125-dumps    | Latest-Updated-300-075-Exam    | hot-sale-book-210-260-book    | Dumps-200-901-exams-date    | Certs-200-901-date    | Latest-exam-1Z0-062-Dumps    | Hot-Sale-1Z0-062-Exam    | Certs-CSSLP-date    | 100%-Pass-70-383-Exams    | Latest-JN0-360-real-exam-questions    | 100%-Pass-4A0-100-Real-Exam-Questions    | Dumps-300-135-exams-date    | Passed-200-105-Tech-Exams    | Latest-Updated-200-310-Exam    | Download-300-070-Exam-PDF    | Hot-Sale-JN0-360-Exam    | 100%-Pass-JN0-360-Exams    | 100%-Pass-JN0-360-Real-Exam-Questions    | Dumps-JN0-360-exams-date    | Exam-Description-1Z0-876-dumps    | Latest-exam-1Z0-876-Dumps    | Dumps-HPE0-Y53-exams-date    | 2017-Latest-HPE0-Y53-Exam    | 100%-Pass-HPE0-Y53-Real-Exam-Questions    | Pass-4A0-100-Exam    | Latest-4A0-100-Questions    | Dumps-98-365-exams-date    | 2017-Latest-98-365-Exam    | 100%-Pass-VCS-254-Exams    | 2017-Latest-VCS-273-Exam    | Dumps-200-355-exams-date    | 2017-Latest-300-320-Exam    | Pass-300-101-Exam    | 100%-Pass-300-115-Exams    |
http://www.portvapes.co.uk/    | http://www.portvapes.co.uk/    |