WINKY-DINK
Member
- Feb 9, 2015
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my wink APP says HUB UPDATE REQUIRED. My remote is still working on the old app - so I will remain in holding zone to see how everyone else responds to the update.
I doubt very much if I will EVER trust Wink to control my door locks or garage door! Screwing up lights and the like is a nuisance, but door security is serious!ANDROID USERS
Just over at winkworkshop.com and saw this post - thought you all would like the update.
According to AE7HF
"ANDROID USERS HOLD OFF DO NOT UPGRADE.
Just got off the phone with them and a supervisor.. This is NOT working correctly for Android yet. You can not update the user codes. it doesnt work.
I just left this on their facebook page.. Im really getting upset with Wink. Spent a lot of money on this stuff and its not ready.
SERIOUSLY.. IM PISSED.. GET YOUR SHIT TOGETHER Wink I just installed this, updated the hub, everything.. the LOCK does NOT work. Now I was just told by Tech support that its NOT supported yet on ANDROID!!! WTF!. the app has crashed 5 times while in the lock portion. I CAN NOT add new codes.. it doesnt work. it never gets to the lock. I can turn on the auto relock after 30 seconds.. I can see the number of codes in there, I can change the names of them. I cant add new ones. You go through the process to add one, name it, etc. it eventually shows in the app.. but never gets to the lock. .it doesnt work! They had me delete my whole app.. I cleared the cache, removed settings, then uninstalled.. I re downloaded it from the play store.. same thing.. doesnt work. In fact, Im having trouble even locking and unlocking my lock now.. very lock delay. even failed once. never had that problem before. Im spent over $2k in stuff (ok, hue is in there too).. finally I got so frustrated with the GE Links and Wink I took them out.. They are on the hue hub and working great there. I was really expecting this Wink update for the lock.. MyNexia works perfect with them.. this does not. Now Im being told from a supervisor that that function isnt supported on Android yet, but it is on iOS?? WTF! Why release the app then if its not ready???? seriously.. Ive been patient, very patient. Not cool."
What exactly is polling?? Thx
Here is an example : Saturday morning I turned on my overhead light via the Wink app. The wink app showed the light was on like it should and what you would expect. The gf and I had to go out of town and as we were walking out the door I turned off the light via the switch and NOT via the app. In other words we manually turned it off via the wall switch.
That evening as we were getting close to town we stopped off to eat dinner. It was getting dark so we decided to turn back on the light so our little dog and cat would not be in the dark.
Because I had turned off the light via the switch, The wink app still showed the light as ON even though we knew it was off.
What polling does is tell Wink when someone turns off the light manually at the switch, so it won't show incorrect status if that makes sense.
You can do other things with it but that is the simple explanation.
I just updated and it does work, though robots (the other things ) do not work yet.
OK, I'm over 28 messages and still there is NO place in the user CP where I can add a signature GGGGRRRRRRRR
ANDROID USERS
Just over at winkworkshop.com and saw this post - thought you all would like the update.
According to AE7HF
"ANDROID USERS HOLD OFF DO NOT UPGRADE.
Just got off the phone with them and a supervisor.. This is NOT working correctly for Android yet. You can not update the user codes. it doesnt work.
I just left this on their facebook page.. Im really getting upset with Wink. Spent a lot of money on this stuff and its not ready.
SERIOUSLY.. IM PISSED.. GET YOUR SHIT TOGETHER Wink I just installed this, updated the hub, everything.. the LOCK does NOT work. Now I was just told by Tech support that its NOT supported yet on ANDROID!!! WTF!. the app has crashed 5 times while in the lock portion. I CAN NOT add new codes.. it doesnt work. it never gets to the lock. I can turn on the auto relock after 30 seconds.. I can see the number of codes in there, I can change the names of them. I cant add new ones. You go through the process to add one, name it, etc. it eventually shows in the app.. but never gets to the lock. .it doesnt work! They had me delete my whole app.. I cleared the cache, removed settings, then uninstalled.. I re downloaded it from the play store.. same thing.. doesnt work. In fact, Im having trouble even locking and unlocking my lock now.. very lock delay. even failed once. never had that problem before. Im spent over $2k in stuff (ok, hue is in there too).. finally I got so frustrated with the GE Links and Wink I took them out.. They are on the hue hub and working great there. I was really expecting this Wink update for the lock.. MyNexia works perfect with them.. this does not. Now Im being told from a supervisor that that function isnt supported on Android yet, but it is on iOS?? WTF! Why release the app then if its not ready???? seriously.. Ive been patient, very patient. Not cool."
I see you call your hub Marvin. I assume after the Martian?
I call mine Kevin. I had a cat named Kevin that was a huge pain in the A$$, much like my Wink hub!
I hope this update fixes some of the issues we were all having.
I wonder if this is just one of those scenarios where a single users has ALL kinds of problems with Wink in general...have not see any other complaints thus far about lack of functionality with the newest update.
In the last 2 weeks or so my GE Link bulbs (I have 2) light up by themselves mid day. I am not able to turn them off from the wink app and wink support's solution is to reset them and pair them again. I already did it for each and for a couple of days it behaves and then get stuck in the ON state again.
Reset and re-pair is a pain since I need to redefine all my schedules and robots.
Anyone else?
Thanks!
I wonder if this is just one of those scenarios where a single users has ALL kinds of problems with Wink in general...have not see any other complaints thus far about lack of functionality with the newest update.
With the new app update I can say the new schlage functions on Android work for me
Where do we get Wink 2.9 ???