After this with Wink, how could someone who travels or needs to let people into their home feel comfortable that wink could be relied on. If you go away for 2 weeks and the dog needs to be fed and you use wink to let the person in? Are there terrarium lights or heaters that are going to overheat as they are left on? What about other items that the away owner has no idea of the status of? What about temperature control. Are thermostats going to let homes freeze or overheat? This is really a bigger issue than a few lights that don't work. People were lulled into a sense of security by a promise of reliability and that ship has sailed.
Think "well whats the worse that could happen? if a device is left on or doesn't turn off? well that will happen to someone because of this screw-up unfortunately.
Just fixed my hub with the help of Ben.
You change the DNS to point to Wink's servers and the hub can update that way.
DNS on your router? Got the IP addresses?
DNS on your router? Got the IP addresses?
Go into router admin settings to change DNS, according to your router type: https://support.opendns.com/forums/21618374
Take note of your current DNS settings, we will use them later
Update router DNS address 1 to point at 52.4.183.25. Update router DNS address 2 to point at 52.0.103.131 (if applicable)
RESTART YOUR ROUTER after you save your settings. Internet will go down while router updates. Wait until it comes back up
Reboot the Wink hub, make sure the light goes blue
The hub should immediately start updating if it is on production (if not, it will need to be manually updated)
Confirm when the update is over that hub firmware is on 00.86
MOST IMPORTANT PART: Reset your DNS to the way it was before you changed it in step 3
OPINION: There is so much getting ready to happen the 2nd half of this year that jumping hubs right now doesn't make much sense. Amazon Echo integration, Apple TV with a built in HA hub, Lutron on Apple Watch. There's so much more coming. Relax and hold on, it's going to get really crazy in a short while.
I can also confirm the fix worked for my already activated hub.
Unfortunately the Wink App is currently blocking adding new Hubs, so the NIB I have seems to be unbrickable currently as it is not connected to my Wifi and I do not seem to have a way to connect it.
Just tried the $50 code . . . it varies with the first item you pick (as low as $30 and 0 shipping or some shipping. . . Not sure what's going on.
The Caseta Pico and switch worked through the outage.
However, I noticed a tripper that I re-synched Friday or Saturday morning isn't recognized. . . but I'll worry about that another day.
Hmmm. I didn't fill out the form requesting a box yet, so I don't have a unique code. Not sure how I'll get one at this stage.
Are anyone's GE Link bulbs working after restoring firmware on the hub?
Are anyone's GE Link bulbs working after restoring firmware on the hub?
Are anyone's GE Link bulbs working after restoring firmware on the hub?
Looks like it did for me as well. Also looks like my GE-Link bulb will need to be re-paired.Fix worked for me YAY!
I don't know if it's wise to post this without explicit instruction from Ben Kaufman and the Wink team.
People have gotten different DNS servers in their instructions, and they need to carefully check the outcomes to make sure it will work at scale.
Even then, they may turn this off at any point in time
I know it works, but please check with them if it's ok to do this.
Ben is easily reached on Facebook, Twitter (@benkaufman), or by e-mail (ben@quirky.com)
EDIT: Ben has cleared this on Twitter.
Ben Kaufman
@anthonylavado thats ok. they'll be public soon. Fix works for about 95% of cases.