The Wink home automation thread

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MjnMixael

Senior member
Aug 17, 2014
316
4
81
Sorry, but I do have one more question. So we've established that a Pico remote can control two switches simultaneously, so I'll be able to turn on all 4 lights (2 per switch) at once by using the device and it won't depend on the Wink hub. Correct?

My question is this, and I think I probably already know the answer. On the picture below, I am assuming the controls on the switch itself (not the Pico) cannot control 2 separate switches unless you use Wink and Robots. Would that be a correct statement? Is there a way to mount the Pico over the top of the switch instead so you will use Picos as the controls, not the switch controls shown below? I know they make a Pico installation kit which allows you to mount it on the wall, but the Pico itself still has to have a switch to control somewhere. What I'm getting at is that I'll have two switches and I want both to be able to control all 4 lights from the switch panel.


Correct, Picos do not depend on the hub once paired.

There's not really a good way to mount a Pico on top of a switch... But you could easily mount one next to the switch and use a 2-gang wall plate. I've done that in a few cases.

The only way to use an actual Lutron switch to control another Lutron switch is with Wink Robots. Though, when Local control becomes a thing, that may be a good option.
 

sfseay

Junior Member
Jul 7, 2014
2
0
0
It seems crazy to me that people say the will jump ship to STv2 when it will obviously be a brand new solution with unknown bugs and features. Somebody is always looking for a pot of gold that doesn't exist. STv2 would probably take six months after release to be as stable as stable as the Wink is now. Promises made are often promises broken in the IT world
I think many are waiting to see what STv2 offers first and if it fulfills the promises which have been made so far, I think you will see many people move on. For me, I've gone back and forth several times but for my limited use cases, Wink is adequate. What WILL make me jump is if Wink doesn't implement local control in a timely fashion or it isn't reliable whereas STv2 does; also of concern is device support. Those are really the two major reasons I will jump ship even with my very limited use cases. I have long complained that by trying to excessively dumb-down their offering for "average" consumers, Wink has likely created more problems than they solved and this latest instance is probably a perfect example of that. Let's see if they come through with a utility to let us fix these ourselves.

Also, this is a forum and thread where people are entitled to their opinions. To portray things in Winkland as all picnics, sunshine, and rainbows would be disingenuous and be a huge disservice to our community. That includes calling Wink out on their business practices. They are not a well-run company and I think that is due to the current leadership. Also, it does NOT help your cause when you have loose cannon employees (see: Brian Knopf) making disparaging remarks about customers and saying how the requests for local control "make him angry." Knopf CLEARLY lacks business acumen and forgets who butters his bread. Security doesn't matter if you can't use the system and he clearly could not get that through his thick skull. I hate to see anyone lose his job but if he were my employee, I'd fire him. I understand the level of frustration involved when major outages occur, but he should've been working on the issue and NOT posting on FB especially when several users told him to tone it down.
 

wait4me

Junior Member
Apr 16, 2015
2
0
0
Hello, all...found this thread during the roller coaster ride of the last few days; how cool to see such a knowledgeable community!

So, while feeling a newbie's fear of somehow breaking the group's etiquette, I was hoping to seek some help on a project I've started:

I had the brilliant idea of trying to automate some of the hallway lighting of my condo building. (These halls have skylights or windows, and burning all the lights all the time seems a waste.) So, I have roughly 30 Cree Connected bulbs I'm trying to control, all in ceiling-mounted fixtures, from a Wink hub in my unit.

The most distant fixture is, no doubt, well beyond the range of my hub, but it's a continuous path of fixtures, with none being further than probably 15 or 20 feet, max, from the next. It's all line-of-sight, although in some cases there's a wooden hallway door in the middle.

At the risk of seeming massively ignorant...my understanding is that the bulbs should network with each other to allow control over an extended range, yes? To get right to the problem: It seems like I can only control bulbs that (I think) are within range of the hub.

(I won't get in the weeds sharing testing details, but a bulb in a portable lamp that has complete control near the hub won't work just a few feet past the most distant fixture that can be controlled.)

I've been trying to isolate any number of variables that could be causing this, but before I go nuts: Well, am I nuts? Am I wrong about how the mesh network functions? Is 20 feet (or a doorway) too much of an obstacle to forming the network?

I know that overall this may really be more of a Cree question, but...was hoping to tap the knowledge of this smart group.

I convinced our condo board just last week to spend about $500 for all this...and am hoping I don't have to go tell them I was an idiot.

Thanks for any comments!

I know zwave has a maximum of 4 hops from source to destination. I don't think zigbee shares this same limitation... I haven't ever tried to deploy a system like this.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
It seems crazy to me that people say the will jump ship to STv2 when it will obviously be a brand new solution with unknown bugs and features. Somebody is always looking for a pot of gold that doesn't exist. STv2 would probably take six months after release to be as stable as stable as the Wink is now. Promises made are often promises broken in the IT world

For me, local control is vital. As I've mentioned, I am not doing anything unusual that would likely require me to move to STv2. One thing that absolutely WOULD make me move, however, is local control. I am a bit concerned with device support for Wink but it remains to be seen if STv2 will support things like the Remotec ZXT-120 (current ST does not). Local control is not negotiable. They've known it was possible all along, they know competitors are bringing it to the market soon, and they pretty much have to do it as well. Knopf and others can whine and complain about requests for it all they want and the security implications (either real or perceived), but if you don't have a usable system, no one will buy your "secure" system.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
I can;t see a way the Pico would be "in front of" the actual switch unless you just bury the switch inside the box.


I'd still check out the WD500s. A pair of them is cheaper than a pair of Lutrons and they are also independent of the hub once associated.

The downside of the WD500s is that you also need to buy a $25 minimote to do the actually associating the first time through. Then you just stash it in a drawer until you need it again (or use it like a regular remote if you want, it has 4 buttons that can control zwave stuff)

Yeah, I'm thinking your Linear WD500 solution might be cheaper and easier to do, even with the minimote added.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,705
5,458
136
It seems crazy to me that people say the will jump ship to STv2 when it will obviously be a brand new solution with unknown bugs and features. Somebody is always looking for a pot of gold that doesn't exist. STv2 would probably take six months after release to be as stable as stable as the Wink is now. Promises made are often promises broken in the IT world

Yes, it's vaporware, however - they have a few things going for them:

1. Samsung is an enormous company with lots of background in doing this sort of thing (consumer electronics).

2. They are excellent at cloning existing technologies & making it better (re: copying the iPhone, then improving it by adding a removable battery & other features).

3. They already have a v1 hub out, so this would be an improved v2 unit on top of an existing model, rather than an entirely new model.

4. They have already delayed the launch of the v2 model, which tells me they are working to get it right rather than simply releasing a beta product.

5. They have a good public community available with a lot of support for different equipment baked in (vs. some DIY communities like this thread), so it's not like they're leaving us in the dark with private-only support.

6. They already have an existing smart home division (Magnum), so in addition to acquiring SmartThings, they have some in-house expertise already.

7. At CES 2015 this past January, Samsung publicly committed to IoT in multiple ways. They pledged $100 million to funding developers for their open-standard Samsung IoT platform, which says they're pretty serious about making smarthomes happen for your regular user, not just rich guys. They also said the 90% of all Samsung devices will be IoT-ready for 2017 (just 2 years away) & 100% would be IoT-ready by 2020. All that from a company with a $186 billion dollar market cap, not a fledgling startup like Wink that simply partnered with a bigger company (GE, which isn't interested in doing it itself).

8. They have publicly stated that among the upcoming features in the STv2 Hub, local control via an AppEngine system has been implemented to allow for very fast response by circumventing the cloud. Plus it has built-in battery backup & a host of other great features that Wink is currently missing.

To me, that bodes well for a quality future product. I'm sure it will not be a perfect product at inception, but thanks to their company size, existing user community, second-generation hardware, and commitment to advanced the state of the art in the future, I think they'll do just fine.
 

dennisj00

Member
Dec 28, 2014
52
0
0
I installed Chrome and the Wink app when it was mentioned a week or so ago. The last couple of times I've tried to start it, it just spins and nothing ever happens. Chrome does come up with the warning to disable the developer stuff.

Any ideas?
 

dragongtr

Junior Member
Apr 21, 2015
11
0
0
Your number 7 is my number one. Or Fibaro. But I want a decent temperature sensor (not a spotter or spotter 2 or spotter 3, etc). It's something I feel is missing in my setup. But I already have Aeotec's minimote so getting that up and running would be great.

I'd like support for a tilt sensor. There are all these overly complicated "Is my garage door open?" sensors. A tilt sensor tapped to the door is way simpler; easy to install and to remove when we move.

IFTTT trigger support (the IF).

It's in the app but not on the wink page yet. Wink works with Pella products. Using If you have a Pella Bridge, then Pella makes a Tilt sensor specifically for garage doors that works with wink, if you have the bridge.
 

dragongtr

Junior Member
Apr 21, 2015
11
0
0
Also, for those who haven't done it yet (as I saw a few people mentioned it here on the forum (I'm new and was reviewing)), you can now take Day 0 hubs (ones that were never hooked up and stuck in the box) and update them to the latest firmware using the recovery.wink.com instructions. I did it on my this morning and it worked great.

Also, the GE Link Hubs where not effected, now all of my GE link products are tied to that GE Link Hub. Of which I have a couple of those hubs now since each GE link bulb is 15, and I can currently buy 2 Link Bulbs with Hub for $25 so.....
 

dragongtr

Junior Member
Apr 21, 2015
11
0
0
I had a Tripper that didn't seem to work either (didn't try the other two) but I've been having lots of issues with it and while I could re-pair it with the hub, it would never change from open to closed. I had a spare Tripper that I replaced it with that seems to work. I'm hoping Wink will still give me a discount so I can buy another set of Trippers, as I want to put them on my gates.


Did you replace the battery. I thought one of my trippers was busted, it seems they aren't reporting low battery properly. New battery and it works awesome again.
 

quagga

Member
Mar 8, 2015
57
1
0
It seems crazy to me that people say the will jump ship to STv2 when it will obviously be a brand new solution with unknown bugs and features. Somebody is always looking for a pot of gold that doesn't exist. STv2 would probably take six months after release to be as stable as stable as the Wink is now. Promises made are often promises broken in the IT world

After this weekend we are using Wink as the definition of "stability"? It self-destructed and required manual intervention to be repaired. That's not very automated for your HA solution.
 

quagga

Member
Mar 8, 2015
57
1
0
It's in the app but not on the wink page yet. Wink works with Pella products. Using If you have a Pella Bridge, then Pella makes a Tilt sensor specifically for garage doors that works with wink, if you have the bridge.

That's good to know. But while I've always loved Portland, I don't really want to be "Bridgetown". I already have two of them.

I want better generic Zwave support. That would close a huge gap in their lineup.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,655
687
126
Did you replace the battery. I thought one of my trippers was busted, it seems they aren't reporting low battery properly. New battery and it works awesome again.

Yeah, I'll try that next. I bought a large pack of those batteries and then Wink sent me 4 for free, so I know they're around here somewhere.
 

haljalika

Junior Member
Apr 19, 2015
6
0
0
Has anyone else ever had issue with their hubs not updating? My first hub only ever reported as software version 0.0.0. I called support and they were able to push an update to me. One of the questions asked is "have you tried updating?" How can you update? There is no button, no method to check...

Anyway, I had a new hub that I got online after this outage and again it is stuck at 0.0.0, it never updates. I sent an email to support as I don't feel like sitting on hold for 2-3 hours. Got a reply to log out and log back into the wink app... Didn't work. Tried this on an iphone and two android phones, uninstalled/reinstalled app as well.

Going to call tonight and hopefully they can push the update.
 

gafireman

Junior Member
Dec 14, 2014
6
0
16
Has anyone else ever had issue with their hubs not updating? My first hub only ever reported as software version 0.0.0. I called support and they were able to push an update to me. One of the questions asked is "have you tried updating?" How can you update? There is no button, no method to check...

Anyway, I had a new hub that I got online after this outage and again it is stuck at 0.0.0, it never updates. I sent an email to support as I don't feel like sitting on hold for 2-3 hours. Got a reply to log out and log back into the wink app... Didn't work. Tried this on an iphone and two android phones, uninstalled/reinstalled app as well.

Going to call tonight and hopefully they can push the update.
I never had that issue, but my android app tells me when an update is needed. At the bottom of the app a blue notice shows up. Have you tried going into the hub section of the app?
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,705
5,458
136
I installed Chrome and the Wink app when it was mentioned a week or so ago. The last couple of times I've tried to start it, it just spins and nothing ever happens. Chrome does come up with the warning to disable the developer stuff.

Any ideas?

Latest version of Chrome OS? What host OS?
 

landrick

Junior Member
Apr 20, 2015
2
0
0
You will probably be OK. I have Zigbee devices farther than 20 ft from my hub and they work (or worked) great; I say "worked" because recently I've had a lot of trouble with them (Trippers) and believe I'm going to have to drop another Zigbee device between them and the hub for them to work more consistently. These problems started recently and I believe it is because I'm getting more 2.4 Ghz interference in my garage due to recent wireless additions in the neighborhood.

Thing is, I've already hit a dead end; past a certain point, I can't get any more bulbs to respond to the hub (even though they're within a few feet of the last one that does respond.) I paired them all at the hub, then deployed them in the fixtures; don't know if that matters. I will say there are probably more than 20 personal WiFi networks active in that area of the building; do those cause interference?

In your case though, you'll effectively have a repeater every 15-20 ft so I think you'll be fine. One thing I'd think about if I were you (and Kaido and others should chime in) is that rather than using a bunch of connected bulbs, maybe just replace the switches with smart switches.

I knew I'd miss some giving some data points: The reason for trying this is that there are no switches on these fixtures; the only way to shut them off is at the breaker panel. :\
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,705
5,458
136
Correct, Picos do not depend on the hub once paired.

There's not really a good way to mount a Pico on top of a switch... But you could easily mount one next to the switch and use a 2-gang wall plate. I've done that in a few cases.

The only way to use an actual Lutron switch to control another Lutron switch is with Wink Robots. Though, when Local control becomes a thing, that may be a good option.

They really need to open up the Pico remote for programming. It's a solid remote. I'd like to use it for a bunch of things...
 
Dec 12, 2014
78
0
0
It seems crazy to me that people say the will jump ship to STv2 when it will obviously be a brand new solution with unknown bugs and features. Somebody is always looking for a pot of gold that doesn't exist. STv2 would probably take six months after release to be as stable as stable as the Wink is now. Promises made are often promises broken in the IT world
I share your skepticism, I see a lot more dark clouds as opposed to silver linings in STv2. It sounds like there's a lot of moving parts there in it's development. Company acquisitions often cause philosophical differences between parent and child development teams.
 
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haljalika

Junior Member
Apr 19, 2015
6
0
0
gafireman - I have never seen the update option in the hub section of my android app or the iOS app. But I loaded the Wink app through Chrome/ARC Welder and lo and behold, the update option was there!

I am in the process of updating now. Awesome.

On a side note does anyone else use WinkAtHome? I loaded it up and it is pretty cool - until realizing I could use ARC Welder/Wink App on my PC this is how I managed things while on my laptop.
https://plus.google.com/+CraigTrunzo/posts/6nzLFegJxyY
https://github.com/trunzoc/WinkAtHome
 
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haljalika

Junior Member
Apr 19, 2015
6
0
0
Wanted to put this info out there since I haven't seen anyone discussing the GoControl Security Products yet.

I bought the Security Kit that contained 3 window/door sensors, 1 PIR motion detector and 1 Strobe/Siren.

Installing the sensors for all the doors was easy, used a chisel to cut away part of the trim to install the magnet and put the main sensor unit on the door.

When pairing all components, it is recommended that you are within 5ft of the Hub, this is needed as I could not pair the sensors from across the room or in a different room. Take note of this if you install the siren with the adhesive - you need to put the back of the door on to successfully pair so if you already stuck the back to the wall you are going to need to drag your hub over to it if it is farther away.

Major issues I encountered:
1 - Once everything was set, I soon realized the limitations of this….. How do you arm everything?

You cannot group sensors. So you have to create an individual robot for every sensor. So if you had 10 sensors for all windows/doors you would need 10 robots.

As it stands now I have 4 robots, 3 door and one motion detector.

If I leave the house I need to enable each robot so that if it detects the sensor tripped it notifies me and hits the siren. This is a hassle, hopefully will be addressed soon.

2 - The android app has issues. You cannot manage the siren through the android app. I installed this on 3 android devices (and have tested with ARC Welder running the app on the PC).
Within the Siren settings, you cannot set the Auto Stop Time, it is stuck at None, which I assume means the siren will sound indefinitely. You can change it in the settings screen, click save, but when you go back into it, it is back to "None".

Also with the Robots, it defaults to "Siren and Strobe", but when looking at the robot you will see that "Siren and Strobe" is set to "Off". You cannot change this no matter what setting you choose. Again, tried this on 3 android devices and the Wink App running on the PC through Chrome.



I was able to resolve this by using the iOS app on an ipad (installed the iphone app). For some reason this is manageable through iOS but not android.



In time I am hoping Wink improves the app to resolve these issues and adds additional functionality for security. Making it easier to just enable and disable the security system would go a long way.
 

Meanderthal

Junior Member
Apr 22, 2015
11
0
0
Wanted to put this info out there since I haven't seen anyone discussing the GoControl Security Products yet.

Thanks. :thumbsup: This is exactly what I came here for. I was considering buying a large kit with siren/strobe and a small kit also but hadn't seen any reviews of the stuff anywhere.
 

dragongtr

Junior Member
Apr 21, 2015
11
0
0
Thank you Haljalika, I am waiting for that kit to show up too so at least now I know what to expect.

As far as the android app experience (good thing I have an iOS device as a backup I guess), that sounds like a update is clearly needed. I wonder if Matt-WINK knows of this. Did you report it to Wink Support?
 

dragongtr

Junior Member
Apr 21, 2015
11
0
0
That's good to know. But while I've always loved Portland, I don't really want to be "Bridgetown". I already have two of them.

I want better generic Zwave support. That would close a huge gap in their lineup.


I agree, the reason I bought Wink in the first place was to cut down on the number of controllers.... But, it is an option that works today, sooo.....
 
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