This is really too bad,I ordered my last new motherboard from them and got great service but anyone whos bought from them needs to take action now...(I got the following in email today)
Dear Customer,
Thank you for your patience and understanding with regards to the hacking of the
customer databases at TheNerds.net. Please know the email you received earlier
today describing the situation was sent as soon as we became aware our data was
compromised. Unfortunately, due to the number of messages sent, you might have
experienced a delay in receiving this e-mail. As we described in that message,
there was no indication at that time that any customer information had been
compromised.
After conferring with the FBI, Secret Service and several valued customers, it
has become clear that your personal and credit card information might have been
compromised. In fact, some customers even received their credit card numbers
from this self-confessed cyber-terrorist over a non-secure internet connection.
Because of this most unfortunate development, we highly recommend that all
previous customers contact their credit card company, inform them that your card
might be compromised and seek their recommendation for a course of action.
In addition, we are pleased to report we have discovered and repaired the hole
which this criminal used to violate each of us. Unfortunately, Microsoft made
the public aware of the hole just last week. In addition to repairing the hole,
we are now changing the way our customer information is stored. Customer data
will no longer be accessible by anyone, even our internal staff, over any type
of Internet connection.
We sincerely invite your feedback and are happy to answer any questions, however
note this is a no-reply email address. Becuase we are using a newsletter
managment system to send this to you, messages sent as a reply to this e-mail
might not be read by our staff. Should you wish to contact us via e-mail, please
write to
info@thenerds.net. In addition, should you wish to call us, you may do
so at 888-566-NERD from 8:30 - 6:00 EST. Thank you for the many emails we
received from you today. We will surely answer each email, however as you can
imagine, we are currently focusing on fixing the immediate problem at hand.
Again, thank you for your patience and understanding. We hope to service your
computer needs in the near future.
Regards,
Jeremy Schneiderman and David Kriegstein
Principals
Computer Nerds International, Inc.