Originally posted by: 327
I work at a local Toyota dealership here in service, and I think they are great cars. We have almost not problems with them at all. The main things are like stupid tire problems just like with any other car. The only disadvantage is the amount of techs trained on them is low. Out of a dealership that writes 3000 cars a month, and has about 30 technicians, we have 2 people who are trained to work on the Prius.
Well, there was a steering recall on my 2001. Something about the electronics of the power assist to the steering. Replaced for free of course though. What happened was the power assist could cut out. Steering would still work but of course would require some arm effort.
For my 2001 there was also a "voluntary replacement" of the tires, because people were complaining that they were wearing too fast. Annoyingly, my tires were slashed AFTER the replacement, so I had to get a pair replaced again after just a few hundred miles. :frown:
On my 2004 there hasn't been anything so far with mine except that they installed a cargo net for free after the fact. I'm not sure why but I think some early literature suggested that it was included so people complained when they didn't get the cargo net. Only applied to Canada. The Americans don't get the free cargo net.
BTW, that issue about Prius-trained technicians is potentially significant. I live 2 blocks away from a Toyota dealership and for the longest time I couldn't even get a tuneup there because their Prius guy defected to another dealership. However, I think they have another Prius guy there now. In the meantime I had to drive 10 minutes to another dealer. Also, it's annoying when I got a car wash or a place with valet parking. They don't have a clue how to start my car or shift into drive. For this reason, Toyota actually included a valet instruction card in the glove box.