So a few weeks ago I bouth the Optoma HD70 projector online then picked it up at the store.
Last week the item was 100$ cheaper and had a free screen, so I went to the store and they changed my receipt date so I could receive the rebate.
Friday I cam home from work and I had a FedEx delivery wating...a second HD70 projector. (Note I did not sign for it). I scanned my credit card statements and did not find a second charge. I felt the right thing to do was call the 800 circuit city number...
What a bunch of idiots. Took me nearly 30 minutes to get to someone who could make sense of what I was telling them...."You sent me a second projector I did not pay for" Their response was to "take it to the store." Well, I explained to them that the nearest store was 30 min away and I was not going to do that. However, you can arragne for FedEx to come pick it back up....You have my phone number so let me know when you schedule the pickup. This still didnt get through to the customer service....they left it that I still need to take it back to the store?
Haha to sum it up I tried to do the right thing here and they were pretty rude about it.
Last week the item was 100$ cheaper and had a free screen, so I went to the store and they changed my receipt date so I could receive the rebate.
Friday I cam home from work and I had a FedEx delivery wating...a second HD70 projector. (Note I did not sign for it). I scanned my credit card statements and did not find a second charge. I felt the right thing to do was call the 800 circuit city number...
What a bunch of idiots. Took me nearly 30 minutes to get to someone who could make sense of what I was telling them...."You sent me a second projector I did not pay for" Their response was to "take it to the store." Well, I explained to them that the nearest store was 30 min away and I was not going to do that. However, you can arragne for FedEx to come pick it back up....You have my phone number so let me know when you schedule the pickup. This still didnt get through to the customer service....they left it that I still need to take it back to the store?
Haha to sum it up I tried to do the right thing here and they were pretty rude about it.