THIS... is why retail stores are closing... and online sales are thriving.

BoomerD

No Lifer
Feb 26, 2006
63,453
11,774
136
Meh...Staples bas a decent price match policy.

But, overall, I agree...on-line stores are killing B&M stores.
 

Charmonium

Diamond Member
May 15, 2015
9,598
2,960
136
I think most of the people shopping at Staples aren't using their own money. They're there to buy things for their office and it's coming out of some fund for office supplies.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,453
10,121
126
I think most of the people shopping at Staples aren't using their own money. They're there to buy things for their office and it's coming out of some fund for office supplies.
You mean, I've been doing this wrong all this time?
 

deustroop

Golden Member
Dec 12, 2010
1,916
354
136
I needed new shoes, replacing what I had, so no consumer issues, since I was after the very same dimensions and colour. Found them at Amazon and a local B&M three blocks over. Same price but amazon next day delivered.
 

BoomerD

No Lifer
Feb 26, 2006
63,453
11,774
136
I needed new shoes, replacing what I had, so no consumer issues, since I was after the very same dimensions and colour. Found them at Amazon and a local B&M three blocks over. Same price but amazon next day delivered.

So...for the same price, you chose next day delivery instead of same day pickup?
 
Reactions: OutHouse

RockinZ28

Platinum Member
Mar 5, 2008
2,173
49
101
That and I don't have to deal with traffic, waiting in lines, or interacting with lazy workers and rude customers. Prime same day delivery is nice.
 

Red Squirrel

No Lifer
May 24, 2003
67,939
12,384
126
www.anyf.ca
I guess there is a convenience factor to B&M stores but, yeah they are slowly going to die and there's just no way they can compete with online. I have bought stuff at Staples though such as cables when I need it NOW but I always feel terrible knowing I can buy like 10 of the same cable online.
 

Darwin333

Lifer
Dec 11, 2006
19,946
2,329
126
I guess there is a convenience factor to B&M stores but, yeah they are slowly going to die and there's just no way they can compete with online. I have bought stuff at Staples though such as cables when I need it NOW but I always feel terrible knowing I can buy like 10 of the same cable online.

So much this... If I absolutely positively must have it right now I will go buy a cable from a B&M store but I just feel "dirty" the entire time and am pissed off at the multiple cables I could have had for the same price.
 

lxskllr

No Lifer
Nov 30, 2004
57,689
7,919
126
Online is more convenient. I made an order from Amazon this week. A 33' engineers tape, and a 2qt military canteen. I usually prefer buying at small stores, but I don't even know where I'd look for either of them. Last time I bought a tape, I had to order it, and they couldn't get the 33'. The closest surplus shop is ~50 miles away if it's even there. Last time I checked on a surplus store mentioned online, it was gone.
 
Nov 20, 2009
10,051
2,577
136
I can only speak for my locality (Metro Atlanta) and the culture of mall shoppers is to 'window shop' and just use the mall as a place to hang out. They hate being anywhere else (home, park, etc.) and just hang for hours at the mall. But I agree about how the margin items have huge margin on them, but that has always been the case.

Go back 20 years and buy a computer in retail. The profit (ahem, margin) wasn't on the computer, but the power strip, mouse pad, home office desk or chair, etc., which they pushed beyond belief. But not everything can be satisfied by Amazon. I wanted to buy a couple of Red NAS WDC 6TB drives and Amazon is not even selling them (as Ships From and Sold by Amazon). And when I look elsewhere I see that WDC sells them for less than online resellers.

What good does it do the customer for the manufacturer to say the Regular Price is $200 if online resellers claim $240-300 as the regular price and their discounted price is $220? I've caught NewEgg and Amazon pricing above the 'regular price' as advertised and sold by said manufacturer. At this point since I know Microcenter will price match Amazon I will attempt this weekend to get them to price match NewEgg or WDC.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,188
2,430
126
www.theshoppinqueen.com
The only thing I get nervous about buying online is shoes. Returning stuff is IMHO a hassle & I don't want problems with Amazon for excessive returns. I do read reviews about fit before ordering though & have had decent luck for my husband & son.

I like going to brick and mortar stores to see tech hardware in person before I buy it, I can't tell how good a phone is till I feel it in my hand & check it out in person.

Oh and paper towels, toilet paper...get em delivered by the case, it saves so much hassle & you never run out

One more thing, OTC meds, Amazon sells Kirkland brand meds, I save a ton on generic Pepcid, low dose asprin & others I need
 

QueBert

Lifer
Jan 6, 2002
22,460
775
126
I bought a TV online, it died after 3 days. LG's coming out to fix it, but it will be about 7 days total from it breaking to them fixing it. Could have price matched it @ BB and been able to return it the same day it broke. I hate buying electronics online, has forgotten that but this TV shit made me remember why.
 

Staples

Diamond Member
Oct 28, 2001
4,952
119
106
I rarely buy online. Most stores price match and I use it if necessary.

Also, because I probably don't buy a lot of crap. I buy groceries, pay the bills and buy a few electronics here and there (which I price match if necessary).
 

rh71

No Lifer
Aug 28, 2001
52,856
1,048
126
I think most of the people shopping at Staples aren't using their own money. They're there to buy things for their office and it's coming out of some fund for office supplies.
True for how most contracts work between businesses. Not actually their money and if it's not unreasonable it will get approved by upper management as long as the business need is defined. They don't have to pinch pennies unless it's a mom and pop shop.
 

Mutilator

Diamond Member
Aug 22, 2000
3,516
10
81
In 10 years I hope everyone looks back at how many local stores they used to have and wonder if it was worth it when Amazon is the only thing left and prices are much higher than they ever were in the local stores to begin with.

Thankfully at least locally I see more and more people refusing to shop at Amazon and want to support local stores again.
 
Reactions: angminas

lxskllr

No Lifer
Nov 30, 2004
57,689
7,919
126
In 10 years I hope everyone looks back at how many local stores they used to have and wonder if it was worth it when Amazon is the only thing left and prices are much higher than they ever were in the local stores to begin with.

Thankfully at least locally I see more and more people refusing to shop at Amazon and want to support local stores again.
The US needs fewer stores and retail blight. The US has more retail space by a factor of ten than the rest of the world. Cutting the cruft is a good thing.
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
In 10 years I hope everyone looks back at how many local stores they used to have and wonder if it was worth it when Amazon is the only thing left and prices are much higher than they ever were in the local stores to begin with.

Thankfully at least locally I see more and more people refusing to shop at Amazon and want to support local stores again.
I'm not shopping at a local place unless they give me a reason to. Most of the time they'll give you great service in return for the higher prices, but I've seen plenty of small businesses have terrible service AND prices. I'm not going to have a worse experience just because they're local.
 
Dec 10, 2005
24,464
7,401
136
I bought a TV online, it died after 3 days. LG's coming out to fix it, but it will be about 7 days total from it breaking to them fixing it. Could have price matched it @ BB and been able to return it the same day it broke. I hate buying electronics online, has forgotten that but this TV shit made me remember why.
I bought a TV online and it's still going strong nearly 7 years later.
 

DaveSimmons

Elite Member
Aug 12, 2001
40,730
670
126
I bought my LG OLED locally, but Video Only gave me a great price and included delivery, setup, haul-away of my 11 year old TV, and a 5-year extended warranty.

For almost everything else Amazon and Newegg have me covered.
 

FeuerFrei

Diamond Member
Mar 30, 2005
9,152
928
126
I think the populace is growing less and less aware of what is available locally, because they spend less time in stores.

If B&M stores resolve to continue overpricing their wares, then they deserve to go out of business. They really need to look in the mirror and ask themselves "what have I become?" - "Why am I charging $62 for a $20 device?" It's either drop prices to realistic levels and restructure, or ... go out of business. Maybe transition to more of a showroom???
 

Sonikku

Lifer
Jun 23, 2005
15,752
4,562
136
I bought a HDTV from Bestbuy.com three years ago and the box was all banged up. I set it up and saw that the screen had been damaged and only small bits of the picture worked. I took it back to my local BB and they let me return it for a model they hand on hand which still works today.
 

lxskllr

No Lifer
Nov 30, 2004
57,689
7,919
126
I think the populace is growing less and less aware of what is available locally, because they spend less time in stores.

If B&M stores resolve to continue overpricing their wares, then they deserve to go out of business. They really need to look in the mirror and ask themselves "what have I become?" - "Why am I charging $62 for a $20 device?" It's either drop prices to realistic levels and restructure, or ... go out of business. Maybe transition to more of a showroom???
Stores became self service, even before the internet. Now it's self service, and better prices by having an item shipped. There's still room for small specialty stores with knowledgeable staff, but most the rest will go out of business. No loss
 

Red Squirrel

No Lifer
May 24, 2003
67,939
12,384
126
www.anyf.ca
Something like a TV I rather buy locally. it's too awkward to be having to deal with shipping something that big if there is a problem, not to mention it would cost an arm and a leg to ship it back. If I buy locally and it breaks when it's in warranty in lot of cases they'll even come pick it up for you and give you a new one. When I bought my TV they came to deliver it to my house right away too. If you have a truck it's not so bad I guess but a 55" or bigger TV is not going to fit in a typical car. If you buy online and you're not home when they deliver then you're kinda screwed for trying to get it to your house.
 
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