I've used UberX and Uber Black. If UberX were outlawed I'd still use Uber Black over taxis (price difference isn't that extreme).
Good things about Uber:
- The app:
- Lets me set pickup & dropoff on a map
- Gives me a fare estimate
- Shows me a picture of the driver, name of the driver, license plate number, make/model of car and maps where the car is on its way to pick me up
- It is screwing up the market for medallions (or whatever equivalent scam you have in your neck of the woods)
- It is screwing up Taxis in general and given their years of abusing the general public they deserve to get nailed for not keeping up with the times. It is 2015, I can use my credit card at a food truck and the cabbie stills wants to argue over using a card? Piss off. I think anyone that has used cabs more than a couple times will have stories of being screwed. As a whole they deserve it, I know it affects drivers that are just good people but overall the industry is a mess.
- They are shaking up a massive industry, whether Uber survives or not hopefully their disruptions serves as a wake up to Taxi services.
Bad things about Uber:
- They skirt regulations that are there to protect customers. UberX essentially skips every regulation and hoop a regular cabbie would have to jump through just to pick people up. In terms of medallions this is great, in terms of insurance it is terrible.
- They are getting huge valuations but their drivers aren't really making much money.
- They keep trying to call them contractors but the drivers more closely resemble employees and deserve the protections being an employee would provide.
I expect Uber will eventually implode but hopefully not before bringing about positive change or paving the way for a more middle of the road service to emerge.