Tiger Direct, Good or Bad

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tooltime

Golden Member
Oct 26, 2003
1,029
0
0
i have not ordered from them...i tend to stick with newegg. i have had nothing but good luck with newegg. i have ordered from zipzoomfly a few times and the only trouble i had with them was when i had to return a defective item a few days after ordering it. i got my money but had some flack.
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
Being one of the most vocal people about killing Tiger Direct, and moving on in the Retail world, you would think I would come in here raising hell about them. See here

However, I had not had dealings with them for a few years. Maybe they changed? I can not say, as I have not had the chance to rate them by buying something. Mostly because they screwed not only myself, but a bunch of members here. You mess with my family, you mess with me.

On that basis, I refuse to do buisness with them again if I can help it, and I god damn well can help it, even if it means driving 30 miles to Fry's. Every time I think of Tiger Direct, horrible thoughts come to my mind, wondering if someone went to Enron or worldcom or something, to assist them.

As a retailer, they should know that word of mouth can take down a company, as you can see by this thread. Most people speak of "rumors of being evil" without actually buying anything from them, which costs them a crapload of sales. They did it to themseves.

Do I, Personally, think they should get a second chance? Hell No. There are no second chances in Retail. How in the world can I even concider it when they signed up countless AT members for monthy fee based stuff that they did not request? In my book, that is stealing. People or companies who steal, legal or not (I am pretty sure what they did was illeagl, because the chargebacks went though, but not 100% sure) are scum. Weather Tiger Direct likes it or not, that one f**kup turned them into an Evil Company until the end of time, just like CyberWings, CyberRebate, and countless others.
 

Yossarian

Lifer
Dec 26, 2000
18,010
1
81
Originally posted by: DurocShark
WTF? Why is this a sticky? But Anubis couldn't get the ATOT Photo Contest stickied for love or money.

:roll:

I concur. this is lame.
 

brxndxn

Diamond Member
Apr 3, 2001
8,475
0
76
I don't know why Tiger Direct gets so much grief from the AT community. I've been getting their catalogs since forever. I've probby ordered at least $5000 of stuff from them. I've had to return items twice and they refunded 100% both times. Tiger also seems faster than most companies, including Newegg (just in my experience), in shipping. I usually get items no more than two days after I place the order.

I've never had any hint of a problem from them. Even their rebates don't seem that bad.
 

Double Trouble

Elite Member
Oct 9, 1999
9,272
103
106
Well, a Tiger (Direct) does not change it's stripes. Tiger Direct has a reputation for being a bunch of crooks and sleazebags, and I"m guessing it's well earned. Their customer service is horrible, their resellerratings is terrible, and they just generally seem like sheisters.

Then, they screw their customers by getting them to unknowingly sign up for some crappy scheme that automatically bills your CC. And to top it off, they offer 'low' prices by always having big rebates attached to their sales, which invariably many (if not most) never receive or are denied for bogus reasons.

Can anyone tell me why in the world you would choose to do business with this company??
 

zCypher

Diamond Member
Aug 18, 2002
6,115
171
116
I ordered my digital camera from them, it was cheaper than everywhere else at the time and there was free shipping. The order came quickly and without problems and my CC was never billed again. Everyone I know who has ordered from Tiger Direct hasn't had any problems either.

Weird.
 

JRVette

Junior Member
Aug 9, 2004
19
0
0
They suck worse than ever. I have yet to have Customer Service ever reply to any of my emails.

I did get my rebate on a Epson printer I bought, but other than that, I'm not all that impressed.
 
Aug 27, 2002
10,043
2
0
I voted no as I've about 75% luck with them, all but one time I was able to get the issues worked out with them, but I shouldn't have had to argue to get them to do right.
 

Bumrush99

Diamond Member
Jun 14, 2004
3,334
194
106
They suck ass. They cheat customers, I know former employees that go in to detail how they sold defective, remanufactured and obsolete products that were high margin.
 

Turkish

Lifer
May 26, 2003
15,549
1
81
This is ridiculous.

Mods wouldn't sticky a useful thread but they will sticky this one? :roll: Good job :roll:

Seems to me like Anandtech wants to put all TigerDirect bashing on top of everything and just drive more traffic to their sponsors instead of TigerDirect. :roll:

I'm not a big fan of them either but this is ridiculous.

:roll:
 

waggy

No Lifer
Dec 14, 2000
68,145
10
81
Originally posted by: The Boss
This is ridiculous.

Mods wouldn't sticky a useful thread but they will sticky this one? :roll: Good job :roll:

Seems to me like Anandtech wants to put all TigerDirect bashing on top of everything and just drive more traffic to their sponsors instead of TigerDirect. :roll:

I'm not a big fan of them either but this is ridiculous.

:roll:

You know i didnt think of this but it does make some sense.

 

Adul

Elite Member
Oct 9, 1999
32,999
44
91
danny.tangtam.com
Originally posted by: The Boss
This is ridiculous.

Mods wouldn't sticky a useful thread but they will sticky this one? :roll: Good job :roll:

Seems to me like Anandtech wants to put all TigerDirect bashing on top of everything and just drive more traffic to their sponsors instead of TigerDirect. :roll:

I'm not a big fan of them either but this is ridiculous.

:roll:

The question was to find out what people think of tiger direct. We needed to know as to whether or not to add tiger direct into our pricing engine. If you have a problem with this take it up on the side.

 

SarcasticDwarf

Diamond Member
Jun 8, 2001
9,574
1
76
I would think that AT doesn't need a worse rep from doing advertising with companies that have such a poor reputation as Tiger Direct. If you do that, they might as well run full page pop-unders for Best Buy service plans.

To the argument that this isn't AT showing ads for TD:

Isn't it the same thing though? If I want ads that are not filtered, I will search on Google or even Pricewatch. When I go to AT, I expect a certain level of screening and quality from the merchants listed. Hell, you could run links to e-bay auctions for a Radeon 90-bazillion Pro run by sellers with 0 feedback who are based in Nigeria and want you to pay by Paypal.
 

KristopherKubicki

Golden Member
Jul 31, 2002
1,636
0
0
SarcasticDwarf: What does that have to do with anything?

To answer your first post:

What's next, Best Buy?

We are in fact looking to add BestBuy, Outpost.com, Microcenter and CompUSA to the price guides as well. TD was just the first one we wanted to check up on. Obviously if their prices suck though it wont really matter since they will never show up.

Kristopher
 

SarcasticDwarf

Diamond Member
Jun 8, 2001
9,574
1
76
Originally posted by: KristopherKubicki
SarcasticDwarf: What does that have to do with anything?
To answer your first post:
What's next, Best Buy?
We are in fact looking to add BestBuy, Outpost.com, Microcenter and CompUSA to the price guides as well. TD was just the first one we wanted to check up on. Obviously if their prices suck though it wont really matter since they will never show up.
Kristopher

See my second post where I post something useful.
 
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