On November 4, 1999, case C3903, the Federal Trade Commission
issued a Decision & Order against Tiger Direct for violations
of the Pre-sale Availability Rule, the Disclosure Rule and the
Warranty Act. Without admitting any wrong doing, Tiger Direct
agrees to 1) not represent that it provides On-Site Service
unless all limitations and conditions that apply are disclosed;
2) fulfill obligations under the warranty within a reasonable
period of time after receiving notice from the consumer; and
3) shall cease and desist from failing to make warranty text
available for examination prior to sale , failing to disclose
what is not covered under any given warranty or the procedures
needed to have warranty work accomplished and failing to
disclose that certain states may give the consumer legal rights
in addition to those provided by the warranty. For further
information regarding this order, you may contact the FTC at
877-382-4357. This order expires year 2019.
Report as of: 11/1/2003