Titan owners and GTX 780

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Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
What does having purchased a Titan or not have to do with the buyers remorse from an uneducated purchase?

"I didn't know nVidia would release a comparable product"

Really? This is true with every generation of video cards, going back as far as I can remember.

"nVidia deceived me into believing they were never going to refresh"

Despite having never released a statement to that effect. Despite never once indicating that they were not going with a typical refresh cycle. Despite GK104 not being cut at all. Despite no need for GK114. Despite all that, he blames nVidia, on what grounds?

"nVidia didn't tell me they were going to release more products"

This goes back to the previous complaint, only nVidia never tells anyone what they're doing. There is virtually never a single statement from nVidia about upcoming GPU products. Every GPU they release is a rumor until launch day, this was true with Titan, GTX 780, GTX 680, and every other card they've released in at least that last five years.


If this is a troll thread it's because it serves no other purpose.
Reading comprehension fail. I don't blame them but I can still express my disappointment how they handled this generation. You also weren't exactly happy how things turned out this generation. And this topic was never meant to be about me, it was meant for Titan owners to express how they feel about their cards value being destroyed in so little time, not only that but there are faster 780s out of the box then the titan that released 3 moths ago, so the argument that's still the fastest card is not exactly correct unless you need 6GB of RAM. People will say that once you OC both Titan will still be faster, but that's luck of the draw. My titan is a good example that this is not always the case as it doesn't OC at all. I don't know why you are even in this thread just like 90% of the people who posted here.
 
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2is

Diamond Member
Apr 8, 2012
4,281
131
106
Questionable judgment call to pay full retail for a Titan at all from anyone that isn't an authorized retailer.
 

Sleepingforest

Platinum Member
Nov 18, 2012
2,375
0
76
Man, that is tough luck Lepton. A bad card, unreputable sellers, and a new, cheaper card which is faster (for all intents and purposes) at 1080p...

All I can say is that if it's an EVGA card, they usually tie their warranty to the actual card serial number, so you may be able to get an RMA anyway. Maybe. You are non-US, so things may be different.
 

Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
Questionable judgment call to pay full retail for a Titan at all from anyone that isn't an authorized retailer.

There are no authorized NV retailers here, and he had over a 1000 positive comments.

Man, that is tough luck Lepton. A bad card, unreputable sellers, and a new, cheaper card which is faster (for all intents and purposes) at 1080p...

All I can say is that if it's an EVGA card, they usually tie their warranty to the actual card serial number, so you may be able to get an RMA anyway. Maybe. You are non-US, so things may be different.
It's Gigabyte, as far as I know EVGA Titan wasn't available in Europe, only Asus and Gigabyte were available if I'm not mistaken.
 

2is

Diamond Member
Apr 8, 2012
4,281
131
106
Heck, if it bothers you that much and need a US based address to RMA it, I'll RMA it for you. I'm not even kidding.
 

Sleepingforest

Platinum Member
Nov 18, 2012
2,375
0
76
There are no authorized NV retailers here, and he had over a 1000 positive comments.
If things are that positive overall, have you tried talking to him? It may be that he has made a mistake and he could be willing to work with you to get the problems solved (provided, of course, you don't insult him with accusations like "crook" right off the bat). Try a firm but polite email over asking for help (and make sure to tell him that it had a rattling issue out of the box).
 

Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
If things are that positive overall, have you tried talking to him? It may be that he has made a mistake and he could be willing to work with you to get the problems solved (provided, of course, you don't insult him with accusations like "crook" right off the bat). Try a firm but polite email over asking for help (and make sure to tell him that it had a rattling issue out of the box).

I don't call someone a crook without a reason, I already tried that. He refused to give me my money back even though that's illegal. I talked with his wife over the phone because he does not answer his phone. He didn't even bother to respond to my e-mail. Good that I know where he lives, I had a series of bad luck lately. First, my 1-year old sports car was stolen after two weeks I got it repaired from a car garage. What are the chances that they made a duplicate key? I'm pretty sure they did it. I had an insurance but they refused to pay me, I've been waiting for over two years for a trial. The police accused me of stealing the car myself, they didn't even investigate that car garage. The least they could have done was to check if other people also got their cars stolen after repairing their cars there. That's only the start.
Heck, if it bothers you that much and need a US based address to RMA it, I'll RMA it for you. I'm not even kidding.
http://www.gigabyte.com/support-downloads/customer-service.aspx#
It seems USA is one of few countries that accept direct RMA requests. You guys have it too good, not only you pay way less for hardware you have other perks as well Poland is not even on the list of countries, but they have Panama, Bangladesh or Armenia Last I checked Poland was 10th economy in the world, Armenia has less population as a whole country then the agglomeration I live in. Very nice of Gigabyte. Another matter is if they would accept an RMA request in the US for a card bought in Poland.
ps. There are only a few wholesale warehouses that shops buy their equipment. Maybe I could pay one of the shops to do an RMA for me.
 
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Grooveriding

Diamond Member
Dec 25, 2008
9,110
1,260
126
Gigabyte warranty is tied to S/N. So you should be able to RMA either there or via someone you know in a location that works. Gigabyte RMA is also epic fail though, so be prepared to wait a while. I stopped using Gigabyte stuff after a massive 2 month turn around for an RMA and then getting a defective X79 Gigabyte board another time. EVGA will RMA for coil whine, but I'd be wary of trying that with Gigabyte. It would not surprise me if they outright turned you down or just sent you back the exact same card after seeing it works and ignoring the rattle.

Also, FWIW, the rattle of my Titans is gone now. Seems to have worked its way out somehow. Not complaining of course :awe:
 

2is

Diamond Member
Apr 8, 2012
4,281
131
106
Sometimes I feel I'm the only one that has had good RMA experiences. I've RMA'd to EVGA, ASUS, Gigabyte and never had a problem. Turn around time was not bad either. My only bad experience was with XFX back in the 8800GT days.
 

thilanliyan

Lifer
Jun 21, 2005
11,944
2,175
126
I don't call someone a crook without a reason, I already tried that. He refused to give me my money back even though that's illegal. I talked with his wife over the phone because he does not answer his phone. He didn't even bother to respond to my e-mail. Good that I know where he lives, I had a series of bad luck lately. First, my 1-year old sports car was stolen after two weeks I got it repaired from a car garage. What are the chances that they made a duplicate key? I'm pretty sure they did it. I had an insurance but they refused to pay me, I've been waiting for over two years for a trial. The police accused me of stealing the car myself, they didn't even investigate that car garage. The least they could have done was to check if other people also got their cars stolen after repairing their cars there. That's only the start.

Lol sounds like the Titan is the least of your worries!
If its a Gigabyte card it is tied to the S/N and they have not asked for a receipt when I did mine. This was from Canada though.
 

Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
Gigabyte warranty is tied to S/N. So you should be able to RMA either there or via someone you know in a location that works. Gigabyte RMA is also epic fail though, so be prepared to wait a while. I stopped using Gigabyte stuff after a massive 2 month turn around for an RMA and then getting a defective X79 Gigabyte board another time. EVGA will RMA for coil whine, but I'd be wary of trying that with Gigabyte. It would not surprise me if they outright turned you down or just sent you back the exact same card after seeing it works and ignoring the rattle.

Also, FWIW, the rattle of my Titans is gone now. Seems to have worked its way out somehow. Not complaining of course :awe:

And my card rattles more and more, at first all I had to do to get rid of the rattle was to increase P8 state memory clock, now it doesn't work anymore. And the rattle is getting louder and louder to boot. Good to know, I won't buy gigabyte anymore, I had bad experiences with them in the past, but that was for their own products. I could also bought an Asus but they didn't include a gaming pad that I don't use anyway so I chose Gigabyte thinking there's no difference. I didn't think that Gigabyte's RMA could be worse than that of Asus.
Lol sounds like the Titan is the least of your worries!
If its a Gigabyte card it is tied to the S/N and they have not asked for a receipt when I did mine. This was from Canada though.
Yeah, I'm not even treating it as a worry. The USA and Canada have an option for a direct RMA, when I choose European Union that's what they have to say "Please contact the location where the original order was placed."
ps. What I find strange is that I just expressed my feelings about how this generation was handled which I didn't like and people started acting like I offended their religious feelings. Also expressing disappointment does not equal putting the blame on the company that sold me the card. I'm fed up with repeating this over and over again, why people just can't accept that?
 
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nanaki333

Diamond Member
Sep 14, 2002
3,772
13
81
i've had nothing but bad luck with gigabyte graphics cards. my last high-mid end gigabyte card was a gtx 460. i sent it in 6 times (not an exaggeration) for artifacting. it was a factory OC model but even in windows desktop it was artifact city. it was never fixed and eventually i had to give up due to the warranty finally going out on it. never again!

luckily, i don't usually buy my graphics cards. i get lots of freebies, so i wasn't as upset as i could have been!
 

Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
i've had nothing but bad luck with gigabyte graphics cards. my last high-mid end gigabyte card was a gtx 460. i sent it in 6 times (not an exaggeration) for artifacting. it was a factory OC model but even in windows desktop it was artifact city. it was never fixed and eventually i had to give up due to the warranty finally going out on it. never again!

luckily, i don't usually buy my graphics cards. i get lots of freebies, so i wasn't as upset as i could have been!

Free Titans sounds nice. Do you get those free cards thru work?
 

Lepton87

Platinum Member
Jul 28, 2009
2,544
9
81
You sure about that?



So according to your most recent claims

1) You're not impulsive
2) You're not the victim
3) You're not a sucker
4) $1000 is nothing

If all the above were true, you'd be perfectly happy with your purchase. So either you're perfectly happy with your purchase and you're trolling, or AT LEAST one or more of the above claims is BS.
I'll give you the full version.
I had a very stressful event, I got arrested then beaten etc.(for the 2nd time(!!!)) for something I didn't do, I just wanted to relax by playing a game and Qfire was causing problems that I didn't want to deal with at the time. Don't be so quick to judge a person's character by a single action without knowing all the circumstances. And, as I said I don't like to waste money and that would not change no matter how much money I had.
 
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nanaki333

Diamond Member
Sep 14, 2002
3,772
13
81
Free Titans sounds nice. Do you get those free cards thru work?

not allowed to say. i went from 2x6970, 2x7970, gtx 690 to titans. then all the stuff before that. no way would i spend all that on side or mild upgrades

are you going to try to rma yours still or is the closest rma facility too far and not worth it? you could also always buy a new aftermarket cooler for it. shouldn't a gtx 680 cooler work on it? get better cooling and no more annoying vibrations. no need to rma either.
 

2is

Diamond Member
Apr 8, 2012
4,281
131
106
I'll give you the full version.
I had a very stressful event, I got arrested then beaten etc.(for the 2nd time(!!!)) for something I didn't do, I just wanted to relax by playing a game and Qfire was causing problems that I didn't want to deal with at the time. Don't be so quick to judge a person's character by a single action without knowing all the circumstances. And, as I said I don't like to waste money and that would not change no matter how much money I had.

Not really sure what this has to do with anything. Any "judgment" I made was limited to the confines of this discussion and has no bearing on who you are as a person. You could be a murderer, a saint, a father, a mother, a pedophile, been arrested, arrested someone, gotten beat up, beat up someone, all of the above or none of the above and it wouldn't change the progression of this thread.
 

wand3r3r

Diamond Member
May 16, 2008
3,180
0
0
Wow for such a thread being trolled it seems to have almost climbed out of the gutter.
 

Sleepingforest

Platinum Member
Nov 18, 2012
2,375
0
76
I sincerely think you should take up 2is on his offer to RMA for you, or at least look into it more (maybe check to see if the serial number would be okay? You said that there are no official Polish channels for the Titan, which would explain the lack of RMA facilities there, but the original seller must be based somewhere). It sounds like at this point you're just pissed off and have no other real recourse.
 

Remobz

Platinum Member
Jun 9, 2005
2,564
37
91
I sincerely think you should take up 2is on his offer to RMA for you, or at least look into it more (maybe check to see if the serial number would be okay? You said that there are no official Polish channels for the Titan, which would explain the lack of RMA facilities there, but the original seller must be based somewhere). It sounds like at this point you're just pissed off and have no other real recourse.

To be fair, I have to order from the USA and you cannot imagine the time and money spent to just have your product arrive and be cleared by customs. Then if the product is defective then the RMA procedures can be a hassle and costly.

Many times, one just has to suck it up and consider it a lost. NOT WORTH the time and money to get it RMA. Had a senns 595 die on me after 4 months use. Had to suck that one up

Anything you see on amazon.com concerning prices I have to pay 2 or three times that price just to get it in my arms and prays it works and not die on me within a few months.

Anyway, just wanted to give my 2 cents worth on the whole hassle of RMA and ordering from America.
 

Sleepingforest

Platinum Member
Nov 18, 2012
2,375
0
76
That is awful. Americans definitely have it good.

That being said, it's a S/N tied warranty, and you have an American (I think) willing to RMA for you. I don't know what shipping and customs are like, but it sounds like it could be worth it (a new one may, for example, overclock 10-20%, which goes a long way on a Titan).
 

2is

Diamond Member
Apr 8, 2012
4,281
131
106
I'm certainly willing to help him out, though I wouldn't blame him for not trusting his $1000 card to a stranger, particularly after all the drama (in and out of this thread)

How would that work anyway? I'm assuming he'd RMA the card using my (or whomever's) return address, that person ships it back to him once its back from RMA?

Whatever the case may be, the card would need to have an easily reproducible issue to even attempt an RMA. A poor overclocker won't cut it. There needs to be something else wrong with the card that Gigabyte will see and deem worthy of repair/replacement.
 

Vesku

Diamond Member
Aug 25, 2005
3,743
28
86
Doubt this will ease your distaste at the Titan -> 780 timeline but I'm pretty shocked they didn't carve out a bigger difference between them or at least give the Titan 6 months on the market before the 780 hit retail.

Sure it's a fast paced industry but a 3 month turn around time and the large MSRP disparity really feels like milking a certain customer archetype to me. Just more reason to not be an early adopter if you are a value conscious person. I waited out the 79xx vs 6xx introduction for similar reasons.

Edit: As to your particular card, a dud card is a dud whether a Titan or a 780.

Edit2: Now if you look at the Titan as a HPC card Nvidia camouflaged as a gaming card so that there wouldn't be embarrassing questions with how Intel's Xeon Phi is impacting Nvidia in the HPC segment, there can be a whole different interpretation of Titan vs 780.
 
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wand3r3r

Diamond Member
May 16, 2008
3,180
0
0
I'm certainly willing to help him out, though I wouldn't blame him for not trusting his $1000 card to a stranger, particularly after all the drama (in and out of this thread)

How would that work anyway? I'm assuming he'd RMA the card using my (or whomever's) return address, that person ships it back to him once its back from RMA?

Whatever the case may be, the card would need to have an easily reproducible issue to even attempt an RMA. A poor overclocker won't cut it. There needs to be something else wrong with the card that Gigabyte will see and deem worthy of repair/replacement.

Customs are a pain to deal with, shipping alone is $50-250 (untracked national vs. Fedex/alternative) each way. There's no way it's worth it.

If the card is Gigabyte, it should be warrantied via serial number so he should directly contact Gigabyte. Most companies have direct warranty possibilities either in the EU or direct to e.g. Taiwan.
 
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