Toshiba settelment $$$$$

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RayH

Senior member
Jun 30, 2000
963
1
81
The settlement was for a problem in the floppy drive controller which could potentially corrupt data. I'm not sure if the lawyers were able to prove that anybody actually had it happen in real world conditions.

I think the issue was that Toshiba knew the potential problem existed but never did anything about it.
 

perry

Diamond Member
Apr 7, 2000
4,018
1
0
It was something along the lines of if you were writing a certain x amounts of data (and only x) and the laptop took a big shake right as it was writing byte x that the file would be corrupted. x was a number under 1k, IIRC. Toshiba knew about the problem 5 - 10 years ago and never fixed it. Not like it was worth their money to fix it, since there had never been a problem and never would be a problem with it.
 

lepper boy

Golden Member
Nov 2, 1999
1,877
0
76
i'm getting an error..... Anyone know the correct link? or did they make it magically "disappear"?

Okay, I figured it out using a little bit of thinking..... go to

www.csd.toshiba.com

hit support.... then look under the FYI for the settlement thingy....
 

NucleHeD

Junior Member
Oct 12, 1999
6
0
0
For those of you who received your settlement, when did you get it? I sent in my claim form over a year ago and received a letter from the lawyers about 3 months ago stating that Toshiba will begin issuing the settlements in late September, but I haven't seen a thing yet. Just wondering if its taking them a long time to get through everyone.

NucleHeD
 

Wolverine88

Senior member
Feb 6, 2000
469
0
0
It's too late now. I got a $300 check and $225 GC.
Btw, if you have a Philips 6200 or similar HP CDRW, you might be eligible for a settlement. I am waiting for a replacement for my poor 6200, should be an IDE CDRW like 8x4x32.
 

edmeister

Member
Oct 13, 1999
126
0
0
How can I confirm that they are still accepting claims?

I just purchased a Toshiba from Mercata with the MSN Passport deal. Will that work for a claim? That would turn a warm deal into a HOT deal!!!!
 

Merih

Member
Mar 27, 2000
123
0
0
I think we still have chance to get $$$. But I dont know if we can use the old claim form though.This is from a post at cnet.com:

Post date:Nov 3 2000
My ISP is going through a transition - sorry if this has come up. I
received my settlement check last week, but not my coupons (10 days, they
said). Today in the mail, I got two claim forms which can be submitted
until 1/29, because they've extended the deadline. As far as I'm concerned,
I'm done. (Geesh - I could submit these and end up having gotten this
computer for nothing. Got two forms because they misspelled my name on
one.)

Thought I'd mention it though, in case anybody out there hasn't filed, since
apparently there's still time.
 

edmeister

Member
Oct 13, 1999
126
0
0
well, seeing as they only need a photo of the bottom of your laptop or a photocopy of a receipt, it can't hurt to just submit a claim and see what happens...
 

gooddeal

Junior Member
Feb 11, 2000
1
0
0
I just got off the phone from toshiba claims , after trying to leave my number for days etc. The woman told me to submite the form on their site and they are accepting them until mid January. There is no new form just submit the old one on the site! I asked her at least 6 times to confirm! I believe the number I called was 18772230299 and just clicked on an option to get me to a live person
 
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