Originally posted by: Icepick
Originally posted by: blackangst1
Originally posted by: Icepick
Originally posted by: soulcougher73
Originally posted by: erwos
There is a rumor that the Sprint version will be dropping to $200 come October 1.
Yeah ive read this and people have already confirmed they got a refund from Sprint. I already ordered mine and paid the $450 but havent picked it up at the store yet. Im going to be returning it and rebuying it if i have to to get it for $200. Hell i could buy 2 with the savings lol.
There's something fishy going on with Sprint. Several members of the PPCGeeks forum claim to have gotten their accounts credited for the difference in price of the phone with Verizon. I called today and spoke with retentions and they would not do it for me. They claimed it was only for corporate or government employees whose phones are subsidized by their employer. I pointed out that I already have a corporate discount applied to my account and that I'm a premium customer. They wouldn't budge and transferred me to the supervisor and I got his email. Still no call back.
Others are reporting similar experiences and the stories given by the Sprint reps changes by the minute.
Modus operandi for Sprint If you dont like the answer - call back lol
Well, I called back Sprint tonight. First I went to their online chat. The rep I spoke with told me that I would have to contact the point of sale, in my case telesales and that "They will be happy to give you the credit for the price difference."
I proceeded to call Telesales and the rep said that she'd have to check with a supervisor. She did and then told me that Sprint DOES NOT PRICE MATCH PERIOD. I told her that would leave me no choice but to send back my phone (still within 30 day return period), pay the $75 to cancel my contract, Sign up with Verizon getting the phone at $199.99 and still come out ahead. She then transferred me to Retentions. The guy put me on hold for 10 minutes to review my case notes. Then he came back on the line and told me that they would credit my account for $150 and that I'd see it in 72 hours.
This is really cool of Sprint to do that. What isn't cool is making their customers jump through hoops.