Transferred hosting companies and now no e-mail

[WileCoyote]

I could really use some help!

I'm switching hosting companies and my domain is registered through a separate company.

1. I setup e-mail addresses at the new hosting company
2. Then I updated the DNS records with the domain registrar.
3. The new hosting company has their own MX records set to 10 and 20 priority.
The addresses are weird: mx1.biz.mail.*****.com
4. My old hosting company MX for mail.******.com is set to 30 priority.

I can't send/receive e-mails though. Sending from another account results in e-mail bouncing back. This is the error I get:

4.79.181.18 does not like recipient.
Remote host said: 550 relaying denied for <*****@*****.com> Giving up on 4.79.181.18.

What did I forget to do?

 

[imported_netman]

Well there could be any of a couple things wrong...


>1. I setup e-mail addresses at the new hosting company

What did you do to set this up? just account/users, or new domain, etc..

What kind of hosting are you doing? shared/virtual, dedicated ?


>2. Then I updated the DNS records with the domain registrar.

What did you update, actual DNS entries for hosts (A records and CNAMEs), or did you change who is authoritative for your domain?

If you changed Authoritative, how long ago was it, and did you have the new zone file for your domain setup on the Authoritative servers at the new provider?


What happens when you do an nslookup on your domain? does it come back with the right IP of the new hosting provider?

And if you do a type "nslookup" <enter>
then type "set type=MX"
then type your domain name, what is returned for the MX entry?

>3. The new hosting company has their own MX records set to 10 and 20 priority.
>The addresses are weird: mx1.biz.mail.*****.com

The priority and MX name doesn't really matter as long as your provider says the name is correct.


>4. My old hosting company MX for mail.******.com is set to 30 priority.



>I can't send/receive e-mails though. Sending from another account results in e-mail bouncing back. This is the error I get:

>4.79.181.18 does not like recipient.
>Remote host said: 550 relaying denied for <*****@*****.com> Giving up on 4.79.181.18.

18.181.79.4.in-addr.arpa name = mta1-f.biz.level3.mail.vip.mud.yahoo.com.


This could be one of a couple things... was there a line after this that said invalid user? This could be anything from the user, domain incorrect, configured wrong so it thinks you are trying to relay for a domain that should be local, etc.. it could be a number of things.. the most important is to back track and look at the previous steps to verify config.