Troubleshooting A New System

[duggyb]

ok well i finsihed building a new rig today

Pentium D 3.0GHZ 2x2mb L2 etc tec
Asus P5LD2 Motherboard
BFG 7900 GT OC Videocard
2GB OCZ DDR2 PC4200
WD 250Gb HD,16mb etc etc
BenQ 16X DVD burner wih lightscribe
Blizzard Case
Viewsonic 19" LCD
Logitech G15 Keyboard
Logitech MX510 Mouse

well theres the specs so you know exatly what i am working with here...anyways i finished building it up tonight and then i went to boot it up and i get nothing...the computer comes on the HD spins i hear the DVD drive spin the light on the motherboard is on...the CPU fan is spinning and the GPU fan is spinning but i got nothing on my monitor...it just says No Signal...now i have tried both DVI ports and both DVI-VGA adapters and got nothing...no video whatsoever...so what could be wrong? i checked to make sure my vid card was in the slot and the 6 pin power plugged in and it all seems good...so what could it be? i would really like to get this thing running tonight

THNX
Duggy

 

[duggyb]

also just tried and reset the BIOS(according to the MOBO manual) and i got nothing on that either

THNX
Duggy

 

[Nahlidge]

Always a possibility that the video card itself is bad. Do you got a spare card you can test with? Or another computer you can put that card in to test?

 

[duggyb]

no thats the problem.....this system is newer then the other 3 in my house...its 775 and has PCI-E all the rest of the cards around the house are AGP and sockets are 478

hmm anything else i could try?

THNX
Duggy

 

[Howard]

What power supply are you using?

Try seating the video card very tightly (please don't break anything).

 

[duggyb]

i am using this powersupply

http://www.ncix.com/products/index.php?...-400-PN-B&manufacture=Fortron%20Source

i was told on another forum that it would cooperate well with this card compared to the one i had in there before...and more than one person said this.

THNX
Duggy

EDIT:: also just seated the card to the best of my ability....even took the card out and put it back in....and still got nothing

please tell me i dont have to send a component back....this is a customers computer and i really cant afford a time delay..

could it be the CPU? or HD? i took out all the RAM and it beeped to tell me the RAM was not there...but otherwise i get no beep...sounds like the computer thinks everything is fine...but it isnt...im gunna double check all my connections again on the LCD and the rest..

THNX
Duggy

 

[Howard]

Do you have any spare RAM?

 

[duggyb]

not DDR2:S....this computer is newer then all the rest in my house.......also i dont think the RAM is the problem..

THNX
Duggy

 

[Howard]

You tried just putting together mobo, CPU, ram, PSU, video card?

Got a spare video card? Got a spare CPU? Spare PSU? Anything at all to try to narrow down the problem?

 

[duggyb]

no i got spare nothing...except optical and HD...all the rest is above all my current systems...its 775,PCI-E and DDR2...all mine is 478,AGP and DDR

i got a spare PSU but i dont even want to plug it into this high end system becuase its really really low quality and i dont want to risk frying something out

also i took off the HSF looked at the CPU and pins...i dont see any bent pins but maybe they are and i just cant tell...i am not sure...

THNX
Duggy

 

[duggyb]

well after taking the videocard out and having a closer look at the pins i noticed on the back side that one of the pins is shorter then all the rest....is it suppose ot be this way? its the pin closest to the mounting brack and on the backside...its hard ot tell but it looks like half of the gold may have flaked or came off...but the pin might also suppose to be this way....i cant tell...does anyone have a card to look at and tell me if there pin is like that?

THNX
Duggy

 

[kidcool321]

i am not sure but i had this problem like 2 days ago when i put my computer togeather, but at the end i saw i forgot to put in the 12v powersupply next to the cpu not sure if that is the same problem on yours

 

[duggyb]

hmm nope i have triple checked those....i even took the motherboard out and took out a couple motherboard standoffs thinking maybe it was shorting something and also just to try and reinstall everything...

this really has me stumped becuase i dont even know what to RMA anymore...

THNX
Duggy

 

[Nahlidge]

That powersupply you have can definetly handle your rig. I don't think the PSU is the problem but you never know. I can't comment on connectors for the vid card since I don't own a PCI-E card but the fact that everything in your comp works but you get no video probably means the card is bad (assuming you have everything hooked up correctly).

You don't have a friend with a PCI-E mobo that you can test the card or anything? If not your best bet might just be to call up BFG and see what they say.

 

[duggyb]

well after reading and getting responses in a few places it seems my motherboard may need a BIOS update in order to handle my 930 CPU....now the only problem is how do i update it if i can not get it to POST?

THNX
Duggy

 

[Nahlidge]

I didn't even think about that and it makes sense I suppose after looking at Asus's bios updates for that motherboard. All but one of them have "Support New CPUs" in the description. How you're suppose to flash them I don't know . I'd call Asus for sure though. They might just mail you a new bios chip that's pre-flashed.

 

[duggyb]

hmm i cant seem to find a number for technical support at the ASUS site except one for the Notebook division...anyeone else see one?

THNX
Duggy

 

[Nahlidge]

Yup I've had to call them many many times this past week. 1-502-995-0883. And I believe it's extension 3 and then wait on the line for motherboard support.

 

[stevty2889]

Originally posted by: duggyb
well after reading and getting responses in a few places it seems my motherboard may need a BIOS update in order to handle my 930 CPU....now the only problem is how do i update it if i can not get it to POST?

THNX
Duggy

Yeah, my P5LD2-VM wouldn't post with my 920 until after I did a bios update. Fortunatly I had a spare LGA775 P4 laying around. I don't know how they expect anyone to be able to flash the bios when it won't post.

 

[duggyb]

alright well i am pretty convinced now that all i need is a BIOS update....so i am trying to get in contact with the only guy i know that has a 775 maybe laying around...i will post back here what the deal is..

THNX
Duggy