TWC rasing rates again. 3rd time in 16 months, up 46% for me. Fixed $14.99/mo now.

[13Gigatons]

People love to hate Comcast, but I have no complaints about their service.

How much do you have to cough for their service and how many times do they increase their rates?

 

[Brainonska511]

I had to call TWC to have them switch over to the new modem and the hard part was remembering to use https for Google instead of just http with the old modem.

Why would this be a modem-dependent issue?

 

[HendrixFan]

The sooner Google Fiber spreads across the country the better.

Indeed. Uverse here has been slowly upticking the top tier by a few Mb over the past few years and now that Google Fiber is coming to Austin they are suddenly able to jump to 300Mb immediately and 1Gb within a year, all at the same price. TWC just announced they will be going to 300Mb in Austin too.

 

[dullard]

Why would this be a modem-dependent issue?

Beats me. But Google stopped working until I figured that out. Different modems must point to different addresses by default for some unknown reason.

 

[SunnyD]

Comcrap is upgrading the central region doubling internet speeds. I should be on 100Mbps/20Mbps by the end of March, still paying $50/month for double play.

 

[Engineer]

Who said high speed? This $43.99 is for TWC Lite (2 mb). I'd gladly pay $30 for your faster internet.

Uh, TWC has been advertising 2Mb down/1Mb up for $14.99 here for several months and states that it is not a promotional price. Hell, I've considered going backwards (from 15 down/ 1 up) to it to save money.

 

[Engineer]

The sooner Google Fiber spreads across the country the better.

This...this....and more of this.

 

[dmcowen674]

TWC rasing rates again. 3rd time in 16 months, up 46% for me.

Their cheapest internet option where I live went from $29.99/month in Oct 2012 to $43.98/month in March 2014. A 46.6% increase in 16 months. Yea! No speed bumps or any other improvement. Just higher prices to justify their cost to Comcast. I already used up my discount for threatening to cancel and stopped their modem fee by buying my own modem. Time to actually cancel I guess.

I have no reason to post this, but spreading more hate is always good in this case.

I guess a link would help because I'm not posting my bill from today. http://www.syracuse.com/news/index....rease_broadcast_tv_fee_internet_cable_tv.html

For clarity: this is the slowest available TWC Lite (2 mb/s download, 1 mb/s upload) but in practice is 1 mb/s each way.

Unless that hate turns to action Americans deserve to be screwed more and more everyday by their Corporate Overlords.

 

[Svnla]

Meh. Welcome to the club. I am stuck with DSL from ATT and it went from $20/month to $36/month for the same 6 Mb speed. Cable is not cheaper or better.

 

[Engineer]

Notice the "New Lower Prices" green banner right above the price list? LOL.

Why can't you get the $14.99 price Dullard? That is not a promotional offer...it's the everyday price.

 

[zinfamous]

Where is our resident cable-company sycophant to tell you how you're wrong and you should gladly take it up the ass on internet bills?

Too busy. he's waiting in line for his Freedom Chicken.

 

[BoberFett]

$?

How much do you have to cough for their service and how many times do they increase their rates?

I'd have to look at my bill, but I think it's around $75/mo for basic cable TV and internet.

 

[13Gigatons]

I'd have to look at my bill, but I think it's around $75/mo for basic cable TV and internet.

yup...expensive!

 

[dullard]

Uh, TWC has been advertising 2Mb down/1Mb up for $14.99 here for several months and states that it is not a promotional price. Hell, I've considered going backwards (from 15 down/ 1 up) to it to save money.

Great for you.

$43.98 here for Lite if you rent their modem: http://pics.bbzzdd.com/users/dullard/TWCLite.JPG

I have to cancel, wait, then sign up again to get any promotional price.

 

[SP33Demon]

People love to hate Comcast, but I have no complaints about their service in off peak hours.

ffy

 

[BoberFett]

yup...expensive!

Really? I guess we have different ideas of expensive.

 

[BoberFett]

ffy

That speed test was done moments before I linked it.

Here's another one done now. *shrug*

 

[Engineer]

Great for you.

$43.98 here for Lite if you rent their modem: http://pics.bbzzdd.com/users/dullard/TWCLite.JPG

I have to cancel, wait, then sign up again to get any promotional price.

I just don't understand not having consistent pricing across the board. Have you called and asked to speak to the 'retentions' department? Regardless, I suspect that if you call to cancel, that's exactly who you will speak to.

Not sure of your location, but I just checked at TWC.com and Syracuse has the $14.99 listed (again, Everyday pricing, not a promo).

 

[dullard]

I just don't understand not having consistent pricing across the board. Have you called and asked to speak to the 'retentions' department? Regardless, I suspect that if you call to cancel, that's exactly who you will speak to.

Not sure of your location, but I just checked at TWC.com and Syracuse has the $14.99 listed (again, Everyday pricing, not a promo).

I just called again. The representative tried to lower the rate and got an error message that she had never seen. She spoke with her manager and is unable to give me the $14.99 rate. She then suggested I call tomorrow to talk with customer solutions department who might have the power. But they only work from 8 am to 8 pm.

 

[Engineer]

I just called again. The representative tried to lower the rate and got an error message that she had never seen. She spoke with her manager and is unable to give me the $14.99 rate. She then suggested I call tomorrow to talk with customer solutions department who might have the power. But they only work from 8 am to 8 pm.

Based on the "Everyday Price" being listed, I would say that is false advertising. I see nothing about being a promotion. TWC, like 99% of ISPs, are greedy ass pigs.

 

[dullard]

Based on the "Everyday Price" being listed, I would say that is false advertising. I see nothing about being a promotion. TWC, like 99% of ISPs, are greedy ass pigs.

For my location the Everyday Price isn't listed on their website as an option. But a better Basic Internet (3 mb vs 2 mb) is listed at $29.99. That will be my fallback. In reality, I bet I have to cancel. It is currently in my wife's maiden name. I can then resign up in my name and probably get their $14.99 price.

 

[Engineer]

For my location the Everyday Price isn't listed. But a better Basic Internet (3 mb vs 2 mb) is listed at $29.99. That will be my fallback. In reality, I bet I have to cancel. It is currently in my wife's maiden name. I can then resign up in my name and probably get their $14.99 price.

Good luck.

 

[Genx87]

People love to hate Comcast, but I have no complaints about their service.

Heh you and I must be on the same segment.

 

[Golgatha]

Same here. I am bailing and going to the dark side: AT&T.

Broadband doesn't have a light side unfortunately.

 

[ImpulsE69]

Eh you guys got nothing to complain about. I pay $98/m ($49 is internet) for 8Mb fios / Telephone and that's actually cheap and a good speed around here. I could get faster but omg its expensive.