- Aug 17, 2005
- 9,020
- 0
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5/16 - I order an LCD from Dell. They give me an estimated ship date of 5/31.
5/31 - No monitor, no email, no nothing
6/4 - Concerned, I call them. I manage, over the course of 20 painful minutes, to get my point across through a bizarre combination of voice, hand signals she couldn't see and hair pulling to "Jane", whom I'm still not convinced speaks any English at all. She promises me a phone call on the 6th with updated order status and a free upgrade to next-day shipping when (...if?) it finally does ship.
6/6 - No monitor, no email, no phone call, no nothing.
6/7 - Automated phone call (nothing's too cheap for Dell!). Recording tells me that my new ship date is 6/14. Of interest, the recording goes on to tell me that it would be unlawful to continue the order process without my confirmation, and to press 1 if I want to confirm the order, or 2 to cancel. Fed up, I press 2. Recording asks me if I'm sure. You bet your ass I'm sure.
6/7 - I order an LCD from a company that doesn't deepthroat elephants, Newegg
6/8 - Email from dell congratulating me, my order has been shipped!
Where do I go from here? I mean, aside from never dealing with Dell again, and telling all the people I know who ask me about computers to avoid them like the plague?
5/31 - No monitor, no email, no nothing
6/4 - Concerned, I call them. I manage, over the course of 20 painful minutes, to get my point across through a bizarre combination of voice, hand signals she couldn't see and hair pulling to "Jane", whom I'm still not convinced speaks any English at all. She promises me a phone call on the 6th with updated order status and a free upgrade to next-day shipping when (...if?) it finally does ship.
6/6 - No monitor, no email, no phone call, no nothing.
6/7 - Automated phone call (nothing's too cheap for Dell!). Recording tells me that my new ship date is 6/14. Of interest, the recording goes on to tell me that it would be unlawful to continue the order process without my confirmation, and to press 1 if I want to confirm the order, or 2 to cancel. Fed up, I press 2. Recording asks me if I'm sure. You bet your ass I'm sure.
6/7 - I order an LCD from a company that doesn't deepthroat elephants, Newegg
6/8 - Email from dell congratulating me, my order has been shipped!
Where do I go from here? I mean, aside from never dealing with Dell again, and telling all the people I know who ask me about computers to avoid them like the plague?