Update ~HOT~ Hitachi Deskstar 500GB for $49.99-55.00 Fluctuating Free Ship AR @ newegg

[The0ne]

Maybe I didn't make myself clear..."I haven't read anything as of late to tell me otherwise." And I am in the quality business of it and have friends who work for Seagate. Not that this ensure's 100% that the drives are using "most" of the same technologies and/or manufacturing processes but at least I know what I'm talking about.

And for the record Quality in a company does not happen over time. It takes several years to implement and then more years to see benefits. And that's if the company is willing to do the right thing. Quality isn't easy nor quick.

In any case, good price with rebate if you're up for Hitachi.

 

[IlllI]

Originally posted by: The0ne
Maybe I didn't make myself clear..."I haven't read anything as of late to tell me otherwise."

its been YEARS since that incident. what makes you think the technology hasnt evolved since then? or if you are so worried go buy some ssd hds

 

[The0ne]

me worried, lol no. I'm just putting down my experience with THOUSANDS of the previous technologies for those that care. Kinda like if you had a bad LCD last year and shared your input...but then that's one of your LCD compare to my THOUSANDS of HD deployment. So IF Hitachi has somehow revolutionize the HD manufacturing processes that IBM had used or greatly improved their quality to support the processes then yay, otherwise it's boo for me. Chances are neither has happened with the latter having shown up in Quality magazines by now

 

[IlllI]

Originally posted by: The0ne
me worried, lol no. I'm just putting down my experience with THOUSANDS of the previous technologies for those that care. Kinda like if you had a bad LCD last year and shared your input...but then that's one of your LCD compare to my THOUSANDS of HD deployment. So IF Hitachi has somehow revolutionize the HD manufacturing processes that IBM had used or greatly improved their quality to support the processes then yay, otherwise it's boo for me. Chances are neither has happened with the latter having shown up in Quality magazines by now

and when did this happen with the ibm drives again? was it last year? was it?

hmm.. no.

so if you want to be biased against a product for something that happened over SIX years ago then go ahead. and actually its not even the same, since yes technology does change and advance over time. its the same in name only. not even owned by ibm anymore.

if it happened last year then maybe yeah you have a point. but your argument is kinda weak really.

 

[tcsenter]

Originally posted by: The0ne
So IF Hitachi has somehow revolutionize the HD manufacturing processes that IBM had used or greatly improved their quality to support the processes then yay, otherwise it's boo for me. Chances are neither has happened with the latter having shown up in Quality magazines by now

Hitachi wouldn't need to "revolutionize" the HD manufacturing process that IBM used. It would simply need to fix the design and/or manufacturing flaws that affected one segment of IBM's GXP product line (DTLA). It wasn't like "Oh my, all the IBM hard drives are dying."

An analogy would be if Honda recalled 2002 ~ 2003 model year Accords, therefore Honda's entire automobile product line is forever going to suffer from this really bad defect. Even more absurd, Honda doesn't actually address the problem on the design and/or manufacturing end, it just keeps making the same defective Accord then recalling them and getting sued because that's sooo much more profitable and conducive to a good reputation among consumers.

Nope, Hitachi hasn't changed a thing since acquiring IBM's storage business. That's why it doesn't have any drives larger than 75GB ~ 120GB and its drive performance hasn't improved since 2002-ish. And also why Hitachi continues to have a significant share of the notebook market, because OEMs love uncommonly high defect and failure rates. :roll:

 

[GeezerMan]

Kinda reminds me of the Antec NeoHe power supplies (Seasonic made) . About 3 years ago they had a lot of problems with them and certain motherboards. It did take them longer than it should have to get it right ( around 9 months) . But, they are OK now, and one of my personal favorites. To make a blanket statement and say quality takes years to implement is absurd. You can gain or lose your quality reputation pretty quick these days.

 

[pontifex]

Originally posted by: Keitero

Originally posted by: VirtualLarry
I wouldn't buy any OEM HDs from NewEgg. Too many horror stories about poor packing, and thus many reviews of DOA or soon-to-be DOA.

Yes, but if you get 10 or more, you get them in a nice HD foam caddy.

I've bought several OEM drives from Newegg (WD). never had a problem.

 

[GeezerMan]

Newegg's customer service is great, but their way of shipping OEM drives needs improvement. Some bubble wrap around the drive, which is in a antistatic bag. Then that is placed in a box with plastic peanuts.
The problem is the heavy drive often will work it's way to the wall of the box. My last one came in a the box, with minimal bubble warp around the drive. The drive was at the bottom, resting against the bottom cardboard.
Zipzoomfly has the best way, they pack them in a large foam sleeve. It's fully encased. But, I don't care for their customer service at all.

 

[AzN]

Originally posted by: pontifex

Originally posted by: Keitero

Originally posted by: VirtualLarry
I wouldn't buy any OEM HDs from NewEgg. Too many horror stories about poor packing, and thus many reviews of DOA or soon-to-be DOA.

Yes, but if you get 10 or more, you get them in a nice HD foam caddy.

I've bought several OEM drives from Newegg (WD). never had a problem.

I bought one 2 weeks ago. Came DOA. The drive on very top of the peanuts without protection. They replaced and works fine now. I lost another $8 to ship it back on my expense and 2 weeks without a drive.

 

[tcsenter]

I've always received bare drives from Newegg tightly wrapped in a full 1/2" ~ 3/4" thick bubble wrap inside a box full of packing peanuts. That's more than enough protection during transit. If your drives were similarly packed and arrived DOA, it had nothing to do with the packing.

 

[AzN]

Originally posted by: tcsenter
I've always received bare drives from Newegg tightly wrapped in a full 1/2" ~ 3/4" thick bubble wrap inside a box full of packing peanuts. That's more than enough protection during transit. If your drives were similarly packed and arrived DOA, it had nothing to do with the packing.

Box full of peanuts is useless when the drive isn't tightly packed or the drive sitting on very top or very bottom of the box. That's how my drive was shipped and it came DOA.

 

[tcsenter]

Originally posted by: Azn
Box full of peanuts is useless when the drive isn't tightly packed or the drive sitting on very top or very bottom of the box.

Which if surrounded by bubble wrap at a thickness of 1/2" ~ 3/4", makes it irrelevant whether the drive is able to settle to one side of the box due to vibration. It is padded by the bubble wrap. Unless you whack the box with a hammer right where the drive has settled, the box isn't likely to encounter a sharp or forceful enough blow concentrated directly to the settling area to damage a hard drive further protected by bubble wrap.

The only reason to pack the box in such a way as to prevent the item from settling would be if the peanuts were the only form of padding protecting the item. For items that are inordinately heavy relative to their size, it is difficult to get that kind of density with foam peanuts without causing the box to bulge. Bulging boxes put much more stress on the sealing tape, flex more as things are stacked on it then removed again, and are more prone to coming open during transit.

Hard disks are far more durable than you seem to think, particularly when not operating. Additionally, all new drives leave the manufacturer with the heads fully unloaded and parked.

 

[The0ne]

Quality improve DOES TAKE YEARS. Go do the research yourself. I'm in the business to know. Now if you talk about a single small product than yes it can happen in a short period of time. But even when implemented you're still going to have to wait months or years until the data can be useful to prove whether or not your implementations fair out. Considering that life cycles of products usually don't go past 5 years, even less in the computer filed, there's not a lot of company willing to invest more money than what they already had to "fix" something.

You guys are talking as if Quality is something simple and can be implemented so quickly and easily. Sorry to burst you bubble but it's not. This is going off-topic. I'm done. If you're particular about people chiming in on their experiences with certain products make sure you live up to your criteria and don't make the same comments.

 

[AzN]

Originally posted by: tcsenter

Originally posted by: Azn
Box full of peanuts is useless when the drive isn't tightly packed or the drive sitting on very top or very bottom of the box.

Which if surrounded by bubble wrap at a thickness of 1/2" ~ 3/4", makes it irrelevant whether the drive is able to settle to one side of the box due to vibration. It is padded by the bubble wrap. Unless you whack the box with a hammer right where the drive has settled, the box isn't likely to encounter a sharp or forceful enough blow concentrated directly to the settling area to damage a hard drive further protected by bubble wrap.

The only reason to pack the box in such a way as to prevent the item from settling would be if the peanuts were the only form of padding protecting the item. For items that are inordinately heavy relative to their size, it is difficult to get that kind of density with foam peanuts without causing the box to bulge. Bulging boxes put much more stress on the sealing tape, flex more as things are stacked on it then removed again, and are more prone to coming open during transit.

Hard disks are far more durable than you seem to think, particularly when not operating. Additionally, all new drives leave the manufacturer with the heads fully unloaded and parked.

1/2" of bubble wrap is going to withstand UPS throwing boxes into the truck? They should pack more peanuts into the box so the drive doesn't have enough room to slide over to the very top or bottom of the box. Obviously a packing problem on Newegg's part.

 

[GeezerMan]

My last box , that had a drive in it, came in with a huge dent on the side. Almost compressed in half. The drive was resting against the dent.

 

[tcsenter]

Originally posted by: Azn
1/2" of bubble wrap is going to withstand UPS throwing boxes into the truck?

No, that's what the combination of packing peanuts and bubble wrap is for. You don't seem to have a clue about packing techniques and the types of forces that different packing materials are developed and used to protect against.

Packing peanuts are used to prevent free movement of the item within the box, NOT to keep or hold the item suspended at some geometric center so that it never touches the box wall. Here's a little experiment you can show any five year-old to teach him the purpose of packing peanuts:

Place a hard drive in a box with no packing peanuts. Now vigorously shake the box back and forth a few times, or roll the box end-over-end. Ask the five year-old to take notice of the sound.

Now repeat the same experiement but this time dump packing peanuts into the box until it is half-full, drop the drive in then fill the rest of the box with peanuts one to one-half inches from the top. Ask the five year-old, "Do you hear any difference?" Five year-old will nod, "Uh uh. Big difference."

But five year-olds are smart. In your case, we may require an even more poignant experiment to drive home the purpose of packing peanuts in a way that you can grasp. Dive head-first into a pool with and without water. Water doesn't prevent things from sinking to the bottom or moving within the pool, just their velocity and acceleration.

I highly recommend that you try "with water" first. Otherwise, you'll probably be in no condition to complete the experiment.

They should pack more peanuts into the box so the drive doesn't have enough room to slide over to the very top or bottom of the box.

Settling over time is not the same as accelerating or moving freely. See pool experiment above. Or alternatively, the chapter about Isaac Newton in any sixth grade science textbook.