Updated 9/20: Bing cashback

[playgroundtwister]

Originally posted by: proroc
Hey guys, today my first cashback purchased was supposed to be auto deposited into my paypal account but shows as:

"We've encounterd a problem depositing your cashback reward into the PayPal account that you used for your eBay purchase. But we will keep trying."

I checked my paypal and the balance is $0.00

What gives

give them seven days. after that, contact them.

 

[proroc]

Ok thank you.

 

[scootermaster]

I just got my cashback. Which means I really did, in fact, get a Dell 2408 for $357, shipped. Wow.

 

[StumbleBum1]

I now have two

Failed


We've encounterd a problem depositing your cashback reward into the PayPal account that you used for your eBay purchase. But we will keep trying

I just emailed them again and will post back

 

[gigahertz20]

I just got $1950 in cash back a few days ago, only took a few days to transfer into my paypal account.....but I have it now


Damn, how I wish this deal would come back.

 

[RedsB3]

Wow, this is weird. My last cashback transaction is finally available for payment tomorrow. Microsoft just deposited the amount tonight in my PayPal account without me doing a thing. Rewarded the money all on their own with no input from me at all. Strange.

 

[proroc]

I have a transaction that has been in "Failed" status for over 7 days now...

Numerous emails and a support ticket is getting me nowhere!

 

[Pepsei]

Originally posted by: Ocguy31
Yea my $200 cash back hit my paypal last night. Thumbs up to MS for honoring the deal.

same here.... :thumbsup:

 

[Kaido]

Originally posted by: gigahertz20
I just got $1950 in cash back a few days ago, only took a few days to transfer into my paypal account.....but I have it now

lol, you're my hero!

 

[dakels]

I got an HP laptop order (through HP.com) that got screwed up and they had to redo it in the system. Everything on the 25% cashback showed up ok for 2 months. Then a few days before the cash back date they canceled it saying the order was invalid. Now I have to call HP and and MS to clarify this. They better not reset the clock on this.

On the bright side, a laptop order a week before that came through and I already cashed out $140. Now to get the other $140. Any advice is appreciated to those who had to deal with microsoft live cashback customer service.

 

[StumbleBum1]

Originally posted by: StumbleBum1
I now have two

Failed


We've encounterd a problem depositing your cashback reward into the PayPal account that you used for your eBay purchase. But we will keep trying

I just emailed them again and will post back

Here is the email i just got..ENJOY The Bullshit


Hello James,

Thank you for contacting Live Search cashback Customer Support! My name is Keith. I am a Customer Service Representative and I will be assisting you with your request regarding your failed cashback payments.

I'm sorry that you're having trouble with Live Search cashback, James. We have attempted numerous times to send the payment to the PayPal account used to pay for the eBay purchase. After working with PayPal to understand the failure, we think the account may need to be reviewed by PayPal CS, or your cashback account may not reflect the payment has been posted correctly to your PayPal account. Please take the following steps:

· Log into the PayPal account you used to pay for the eBay purchase. Confirm that the payment does not appear in the account.

· If the payment does not appear, please contact PayPal Customer Service to have your account reviewed. Go to www.paypal.com and click on the Contact Us link for PayPal support.

· After PayPal Customer Service confirms the account can receive funds, please reply back to this email with your PayPal account email address and we'll attempt to send the payment again.

Thanks for your patience as we worked with PayPal to understand the reason for failure.

Delighting our customers is our top priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please reply to this e-mail with any feedback or visit: https://feedback.search.live.com/...cashbackso

Thank you for contacting Live Search cashback Customer Support.

Warmest regards,



Keith R.

Live Search cashback Support

http://search.live.com/cashback

 

[anthcla81]

Well, its not like they not paying anybody. I'm sure it can get straightened out. Maybe theres actually something screwed on the link between your paypal and live account? Did you link more than one ebay account to your live?

Microsoft has been paying out. Its not like you're getting screwed out of a rebate and they're making up some BS excuse of you not including a UPC or something like that..

 

[Billyzeke]

I have one that has failed also. This is the latest email I received from MS Live.

Hello,

Thank you for contacting Live Search cashback Customer Support again in regards to your failed PayPal payout request.

As your issue has not been resolved within the 72 hours that PayPal has advised us this issue would be resolved by, I am able to determine that the issue you are still experiencing you would be more efficiently addressed by our Technical Support Team who are the experts in resolving these types of issues. I am escalating this to them on your behalf. From this point forward, the Technical Support Team will be your primary contact for this incident. I cannot give you a specific timeframe when our agent will contact you; however, the agent assigned to your challenge will be in touch with you as soon as is possible.

We appreciate your understanding in this matter. I do apologize for any confusion or inconvenience this may have caused you, and I assure you we will work as quickly as possible to assist you in finding a solution to your issue.

If you have further questions, please reply to this email.

Delighting our customers is our top priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please reply to this e-mail with any feedback or visit: <a target=_blank class=ftalternatingbarlinklarge href="https://feedback.search.live.com/default.aspx?productkey=cashbackso">https://feedback.search.liv......ductkey=cashbackso</a>

Thank you, for contacting Live Search cashback Customer Support.

Warmest regards,

Robin

 

[playgroundtwister]

Here's another story I got.

First few cashbacks went through without any problems.

Next in line didn't get paid after fourteen days. Emailed CS and got a reply that the reason it didn't get paid was I am not a US resident

While I'm still contesting the last cashback, a few more matured and was promptly deposited to my Paypal account.

Glitch? Maybe.

 

[slashbinslashbash]

I had 6 total cashbacks for a total of $599.97. Funny how it totals up that way, there were some odd cent and dollar values in there, but that's just how they added up. I only maxed out at $200 on one item.

Anyway..... awesome promotion MS/eBay/PayPal! I got lots of spendy new camera equipment due to this.... including a Canon 5D and 24-105 f/4L IS. Thumbs-up! Do it again with 20% or higher percentage, and I'll buy some more stuff!

Sorry for those having problems. I'm sure they will be figured out eventually.

 

[proroc]

I received the same email and called paypal customer service...

They said microsoft called them and said the problem was on their end and they were trying to resolve it. Ive had a failed cashback sine Jan. 22nd and numerous emails back and forth to live cashback agents hasnt resolved anything

Im guessing all we can do it sit and wait...

 

[CPA]

Well hell, my pending cashback is gone, along with the one I got paid back in December. Had this happen one other time and it was restored a couple days later. Let's hope, because my pending one was supposed to be released tomorrow.

 

[mAdMaLuDaWg]

Originally posted by: proroc
Hey guys, today my first cashback purchased was supposed to be auto deposited into my paypal account but shows as:

"We've encounterd a problem depositing your cashback reward into the PayPal account that you used for your eBay purchase. But we will keep trying."

I checked my paypal and the balance is $0.00

What gives

I got the same thing. Funny thing is that the cashback in question was my largest amount ($175) and I just had a smaller amount deposited a few days earlier!

 

[Keriokie2000]

My $240 from 5 different purchases finally was approved and showed up in Paypal 2 days later. Still have 1 $14 pending.

 

[finbarqs]

yeah i got a failed one also... sucks

 

[randay]

i have 2 failed cashbacks. each with 3 failed cashback payments on the day they were supposed to be deposited. ones 180 bucks and the other is... $2.50. looks like microsoft ran out of moneys.

 

[sirspotti]

hahaha, my first cashback of $85 should have been available yesterday. it has FAILED four times.. thanks ms

 

[LongCoolMother]

I have over $100 FAILED. People all over the web are talking about this fiasco. It better not be a M$ scam...

 

[cKGunslinger]

My $200 CB has "failed" 4 times so far since last Thursday.

 

[Odeen]

I got the last of my cashback last week. $503 total, including a $199.50 single transaction.

The earlier transactions required me to request the cashback once it was available. One transaction earned instant cashback. The rest were deposited to my Paypal account automatically. All in all, it was a success for me.