UPDATED: 5-25-2006 There is only the intern position left, however, analyst will open up soon I believe, keep an eye out on the major job sites and tribjobs.com
UPDATED: I believe there is one more opening for a helpdesk analyst. Here is the official job posting.
They are also hiring for an intern. Here is official job posting.
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I work for the Chicago Tribune Company and we are hiring for at least 2, maybe 3 helpdesk analysts. I do not have the official job posting text but here are the requirements.
BS degree
Willing to work in a flexible schedule, including holidays and weekends. 1st, 2nd or 3rd shift
Rotate in an on-call schedule
Provide 24x7 support
Have some technical support experience
Be able to provide friendly customer service
edit: no relocation assistance for this position, prefer local candidates so we can interview asap.
Even thought this is 3rd shift, new people will get hired and you will move eventually to 1st shift (most likely within 1 year). This is 100% phone support in a very broad variety of systems. I will be doing the first round interviews and if your resume looks good, I will pass it on to the hiring manager to setup the interview with me or someone else.
INSTRUCTIONS: please email me your resume to be directly at noxipoo AT gmail DOT com in either Microsoft Word or PDF format. I will not be keeping track of thread, private messages, or forums postings for your resume. Please title your email, Chicago Tribune Helpdesk Analyst. Add Intern at the end if you are looking for that instead.
DISCLAIMER: Nothing I put here is official, get the real job description if someone from the Tribune contacts you after you send me your resume. I am not representing the company and am doing this as I know people are on here are looking for work. This is a full time position with benefits. I do not get referral bonus for this, I am not doing this for profit.
UPDATED: I believe there is one more opening for a helpdesk analyst. Here is the official job posting.
Help Desk Analyst, 3rd Shift: The Analyst provides first level technical support to Chicago Tribune customers through the 24 x 7 Technical Support Help Desk. This position utilizes formal Incident Handling and case escalation procedures. The Analyst will provide technical support for the company's desktop computer environment, including desktops, laptops, printers, hand-held devices, and connectivity to the company's networks. This Analyst will monitor CTC's critical production systems and take the necessary appropriate actions as needed. The Analyst also participates in projects as needed.
They are also hiring for an intern. Here is official job posting.
Technical Service Desk Intern: The Intern provides first level technical support to Chicago Tribune customers through the 24 x 7 Technical Support Help Desk. This position utilizes formal Incident Handling and case escalation procedures. You will provide technical support for the company's desktop computer environment, including desktops, laptops, printers, hand-held devices, and connectivity to the company's networks. Will monitor CTC's critical production systems and take the necessary appropriate actions as needed. Also participates in projects as needed. Must be proficient in Microsoft Operating Systems and Microsoft Office applications. MCP, A+ or other technical certifications are beneficial. Clarify or other Customer Relationship Management software experience beneficial. Must be flexible to work any shift, including nights, holidays, and weekends.
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I work for the Chicago Tribune Company and we are hiring for at least 2, maybe 3 helpdesk analysts. I do not have the official job posting text but here are the requirements.
BS degree
Willing to work in a flexible schedule, including holidays and weekends. 1st, 2nd or 3rd shift
Rotate in an on-call schedule
Provide 24x7 support
Have some technical support experience
Be able to provide friendly customer service
edit: no relocation assistance for this position, prefer local candidates so we can interview asap.
Even thought this is 3rd shift, new people will get hired and you will move eventually to 1st shift (most likely within 1 year). This is 100% phone support in a very broad variety of systems. I will be doing the first round interviews and if your resume looks good, I will pass it on to the hiring manager to setup the interview with me or someone else.
INSTRUCTIONS: please email me your resume to be directly at noxipoo AT gmail DOT com in either Microsoft Word or PDF format. I will not be keeping track of thread, private messages, or forums postings for your resume. Please title your email, Chicago Tribune Helpdesk Analyst. Add Intern at the end if you are looking for that instead.
DISCLAIMER: Nothing I put here is official, get the real job description if someone from the Tribune contacts you after you send me your resume. I am not representing the company and am doing this as I know people are on here are looking for work. This is a full time position with benefits. I do not get referral bonus for this, I am not doing this for profit.