USB mouse/keyboard cutting out & failing

lament

Senior member
Feb 17, 2004
345
0
0
Hi all,

About a month ago, my wired Logitech G5 USB mouse stopped working. After a reboot, it started working again - but then would slowly start cutting out (the DPI switcher light on the top of the mouse would start cutting in and out, until finally it would just go dead).

I switched USB ports, and it would be fine for a bit, but then had the same issue. I replaced it with a new mouse (Roccat), but it also stopped working, so I took it back. Around this time, I also started getting BSOD's: an IRQL_NOT_LESS_THAN_OR_EQUAL_TO. Keep in mind that I did not install any new hardware at this time.

So at this point I think it's the USB ports on the motherboard (a Gigabyte GA-Z68MA-D2H-B3), and so I replace the motherboard with an ASRock H77M, reinstall Windows 7 Pro and I'm good... for about a day. Then the mouse starts cutting out again. Additionally, the keyboard has gone out with it a couple times.

Frustrated.. I do a little googling and see that it could be a bad PSU rail. So I replace my 2011 OCZ 750W PSU with an 850W Seasonic. Didn't help.

I tried replacing the keyboard with a wired keyboard and uninstalled the solar program that comes with the Logitech, but I'm still having the same problem. The only thing that works is moving the mouse and keyboard around to different ports, but sooner or later, the mouse starts cutting out again.

Currently, it's been a couple days and the mouse hasn't frozen where it's unresponsive, but it has moments where it's cutting out - and trying to play BF4 is becoming an issue.

The only new hardware is a GTX 770 that I got in November and has been working fine until 1 month ago when the mouse first died.

So I'm guessing it must be a software or driver conflict?
 

lament

Senior member
Feb 17, 2004
345
0
0
Replacing the ocz with a Seasonic.am pretty sure you got a bad one.

I have the same problem regardless of PSU. The OCZ I got in 2011 and has been working fine, so I replaced it with the Seasonic but it didn't help. I still have the same problem.
 
Last edited:

lament

Senior member
Feb 17, 2004
345
0
0
Replacing the PSU was a good move, whether or not it fixed your current issue. Let's see what the BSOD is pointing to.

This program is a pretty good one:
http://www.resplendence.com/whocrashed

Thankfully BSOD's are gone now that I have the new mobo in, but that tool is good to know.. thanks for that.

Also I put the old PSU back in since it didn't fix my problem..

edit: and just had a failure again.. mouse light flashes 3 times and holds on the 3rd time for 1 second, then repeats. Keyboard was fine (it's in the front port).

Just put the mouse in a USB 3.0 slot and it's working again. We'll see how long this one lasts..
 
Last edited:

lament

Senior member
Feb 17, 2004
345
0
0
Had to switch USB ports around today.

Playing Musical USB Ports is not fun.
 
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