USB PCI-E Card - Speed and Drivers?

[itakey]

I needed more 3.0 ports so I installed a PCI-Express card that into the first PCI slot on my motherboard. The expansion card is powered so I have a power cord plugged into it.

Seemed to install as expected and windows took care of the drivers without issue. Plugging drives in they all connected and the speeds are actually quicker than my motherboard 3.0 slots. So that is all awesome.

The problem is that when clicking on an external drive connected via the 3.0 expansion card, it seems like it takes an extra 1-2 seconds to respond and open on the first window. Then on shut down windows will hang on restarting and never shuts down unless I push the power button (Which I know is bad when drives could be writing).

Possible Things to Try:
-Are there any motherboard BIOS changes I need to make?
-I let Windows install the driver, but the manufacturer has a driver, but I saw in reviews that people suggested using the Windows installed ones. Should the Windows drivers be sufficient?

This is the card I'm using I bought on Amazon:
http://www.qicent.cc/goods.php?id=5584

The product listing is gone, but this is a combined listing with reviews from this model, and a 2 port model and possibly others:
https://www.amazon.com/dp/B074FY52Q1?#customerReviews

My Motherboard is GA-Z68X-UD3H-B3 (rev. 1.3):
https://www.gigabyte.com/us/Motherboard/GA-Z68X-UD3H-B3-rev-13#ov

Anyone know how I can narrow this down and figure out if its a driver issue, card issue, slot issue, or something else? Could this simply be my Windows 10 load, or is there something else? I was trying to look in the event logs but nothing looked related.

 

[Charlie22911]

That looks very similar to the card I have, which has a Fresco Logic chipset. If so, the top chip is actually an integrated hub, so all the ports share bandwidth. It’s probably a symptom of that and won’t likely be fixable. I wouldn’t even consider it a problem if everything is working ok.

 

[LTC8K6]

Can you try a different PCI-E slot?

 

[vailr]

First: determine whether the chipset on the card is: Fresco Logic, Asmedia, or maybe some other brand.
Couldn't tell for sure, from the Qicent web site.
Then go to the appropriate link here:
http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=select&id=5&lang=en
And look there for a possible driver and/or firmware update.

 

[aigomorla]

Asmedia is ususlly usb 3.1 with a type C port.

Fresco logic / NEC is usb 3.0.

personally i found the NEC / Fresco logic cards to be flakey at best, and prefer the Asmedia ones.

 

[Insert_Nickname]

personally i found the NEC / Fresco logic cards to be flakey at best, and prefer the Asmedia ones.

Seconded.