Users, man i swear.

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EyeMWing

Banned
Jun 13, 2003
15,670
1
0
Originally posted by: gistech1978
ive posted this one before
but none the less
a woman at work complained her internet wasnt working at home.
so i run over there, turned out she had a usb cable plugged into her NIC. they sort of fit...USB is about as wide as a RJ45...i did not know that.
i guess matching shapes is too hard for a 45 yr old woman.

I've made that mistake more times than you can count - I hate how mobo manufacturers always put the onboard NIC right on top of the USB ports - I fvcked up the nVidia NIC on my A7n8x Deluxe with a USB plug once. I don't blind-plug anymore.

 

EyeMWing

Banned
Jun 13, 2003
15,670
1
0
Okay, so I'm standing here, posting on ATOT. I've got a new video editing station (Dell GX270) right next to me. It looks exactly like the GX150 that we use for Internet access (Which I'm on). Someone comes over, turns it on, completely IGNORES the bootscreen saying, in large white text on a black background "THIS MACHINE IS NOT FINISHED. IF YOU TRY TO LOG ON, TONY WILL BEAT YOU WITH A BASEBALL BAT."

Then the logon screen pops up with the prompt "I told you - don't even bother trying. This computer is worthless to you. Go away."

Captain Smelly then proceeds to type the login/pass for the Internet machine. By this point, I'm staring at him like a moron. It keeps denying his logon until the prompt locks out, and then he turns to me and goes "What's wrong with this thing?"

So I tell him that that computer isn't working yet, and run down the policies regarding normal student Internet access (No chats, no Flash, no forums, no games) and he ignores me and when I'm done, he just says "So make it work. I want to go on Newgrounds."

I could kill him.
 

aircooled

Lifer
Oct 10, 2000
15,965
1
0
Originally posted by: rh71
I betcha they know more than you do about something else ...

I'm sure they do. But if I were a carpenter, I'd better know how to use a hammer.
 

FFactory0x

Diamond Member
Aug 8, 2001
6,991
0
0
I had a lady running around cause he computer shut off. I asked her a bunch of questions and she's like "It just shut off", "Ive tried everything" Ohh my god" "All my work"

I calmly lean down and flick the surge protector switch to the ON POSITION!!!!!!!!! It boots up.
But hey she didnt touch it. I mean how could her foot hit it when its right below her desk
 

Mookow

Lifer
Apr 24, 2001
10,162
0
0
from the last "stupid users" thread:

there is a woman working at my university, lets call her "brenda". Brenda is a secretary. Brenda has a P4 2.2 with 256MB RAM, running Win2K. Brenda's computer is "too slow". Again, lets repeat, Brenda is a secretary. The most CPU intensive program she needs to be able to run is PowerPoint. So, why is Brenda's computer too slow? Let me make a short list of the stuff you can see at the bottom right corner of her screen:
-Gator
-weatherbug
-webshots
-realplayer
-Kazaa
-Morpheus
-computer date/time accurizer (not the actual name, but close)
-etc

Basically, she has ~15-20 items hogging up memory. We remove them. Her computer gets a lot, lot faster. A week later, her computer is slow again...

Also, her computer "loses" files. Usually when she copies them from the network, or her floppy drive. She knows her computer is defective and needs replacing, because it says "the file xxxxx.xxx points to cannot be found"... because after "copying" it, she deleted the original.

And lets not forget the classic "I need a new computer because mine messed up a print job". She had 30 pages that needed printing, her computer tried to print 1200, the last 1170 of which were blank. Want to guess why? Because she had a document with, you guessed it, 30 pages of text followed by 1170 blank pages.


We get weekly, if not more frequent, calls from her, all of which conclude with "I need a new, faster PC". We are almost ready to cave and give her a new PC, just as soon as we can get our hands on a 286.
 

FFactory0x

Diamond Member
Aug 8, 2001
6,991
0
0
ive got a commador 64 you can have for her. Ill carve my name and number in the case and she can thank me for it over the phone. LOL
 

RossMAN

Grand Nagus
Feb 24, 2000
78,794
266
116
Originally posted by: aircooled
Don't feel too bad. I have a user that thinks when he turns his monitor off he is turning the entire computer off. I asked him to reboot and he just turned his monitor off and back on again.

LOL
 

ndee

Lifer
Jul 18, 2000
12,680
1
0
Originally posted by: Sketcher
Mundane, but you know how it goes...

*************

User: I can?t log into my computer this morning.

Me: Have you changed passwords recently?

User: Yes, and CAPS Lock is not on.

Me: My log shows either your username and/or password is not correct and that multiple attempts were transacted with incorrect information. I?ll reset your password and you?ll be prompted to create a new password the next time you log in.

User: OK, it works now but what could cause this problem?

Me: You repeatedly entered in incorrect information so the system locks you out to make sure you don?t gain unauthorized access.

User: Well, someone else must have been trying to get into my computer then because I didn?t do anything wrong!

Me: Relax, forgetting or typing in your password wrong happens to everyone. No big deal I reset it and you?re good to go.

User: I didn?t do anything wrong, I didn?t forget my password! I didn?t type the password in wrong. Someone else must have been trying to access my computer!

Me: The security system shows only you and one other person having entered the building at the time your network login failed.

User: That must be who tried getting into my computer then! I?m going to call HR and have them look into it, who was it!? I?m going to get to the bottom of this!

Me: Me.

User: You!?

Me: Yes, I was the only other person in the building at that time.

User: What were you doing using my computer!?

Me: Sigh?.

claaaaaaaaaaassic if that really happend
 

Mookow

Lifer
Apr 24, 2001
10,162
0
0
Originally posted by: FFactory0x
ive got a commador 64 you can have for her. Ill carve my name and number in the case and she can thank me for it over the phone. LOL

You dont want her to have your phone number, lest she call you for tech support.
 

FFactory0x

Diamond Member
Aug 8, 2001
6,991
0
0
Hey, i deal with people like that all day here. Im 20, a server and help desk tech and it amazes me how many older people no Jack Shiot about most things
 

Transition

Banned
Sep 8, 2001
2,615
0
0
Originally posted by: Mookow
from the last "stupid users" thread:

there is a woman working at my university, lets call her "brenda". Brenda is a secretary. Brenda has a P4 2.2 with 256MB RAM, running Win2K. Brenda's computer is "too slow". Again, lets repeat, Brenda is a secretary. The most CPU intensive program she needs to be able to run is PowerPoint. So, why is Brenda's computer too slow? Let me make a short list of the stuff you can see at the bottom right corner of her screen:
-Gator
-weatherbug
-webshots
-realplayer
-Kazaa
-Morpheus
-computer date/time accurizer (not the actual name, but close)
-etc

Basically, she has ~15-20 items hogging up memory. We remove them. Her computer gets a lot, lot faster. A week later, her computer is slow again...

Also, her computer "loses" files. Usually when she copies them from the network, or her floppy drive. She knows her computer is defective and needs replacing, because it says "the file xxxxx.xxx points to cannot be found"... because after "copying" it, she deleted the original.

And lets not forget the classic "I need a new computer because mine messed up a print job". She had 30 pages that needed printing, her computer tried to print 1200, the last 1170 of which were blank. Want to guess why? Because she had a document with, you guessed it, 30 pages of text followed by 1170 blank pages.


We get weekly, if not more frequent, calls from her, all of which conclude with "I need a new, faster PC". We are almost ready to cave and give her a new PC, just as soon as we can get our hands on a 286.

classic
 

MaxDepth

Diamond Member
Jun 12, 2001
8,758
43
91
Originally posted by: EyeMWing
Okay, so I'm standing here, posting on ATOT. I've got a new video editing station (Dell GX270) right next to me. It looks exactly like the GX150 that we use for Internet access (Which I'm on). Someone comes over, turns it on, completely IGNORES the bootscreen saying, in large white text on a black background "THIS MACHINE IS NOT FINISHED. IF YOU TRY TO LOG ON, TONY WILL BEAT YOU WITH A BASEBALL BAT."

Then the logon screen pops up with the prompt "I told you - don't even bother trying. This computer is worthless to you. Go away."

Captain Smelly then proceeds to type the login/pass for the Internet machine. By this point, I'm staring at him like a moron. It keeps denying his logon until the prompt locks out, and then he turns to me and goes "What's wrong with this thing?"

So I tell him that that computer isn't working yet, and run down the policies regarding normal student Internet access (No chats, no Flash, no forums, no games) and he ignores me and when I'm done, he just says "So make it work. I want to go on Newgrounds."

You did warn him about the baesball bat. Tomorrow, bring one in.

I could kill him.

 

Nil

Senior member
Mar 16, 2001
447
0
0
This is fun stuff right!!!



Once, long ago, I get a bunch of calls from users telling me that our web site is down and they are not getting email. I check the various servers only to find out that thet're working just fine. I come to discover that our domain name has expired (cause our VP is in charge or renewing it). So, I go to our VP and ask him why he didn't renew the DN, and he tells me that his wife told him he didn't need to (Mind you, she doesn't even work here). He then lets me know that he's disappointed in me cause our web site is down and he can't get any email

:Q
 

SonicFlux

Senior member
Mar 9, 2000
238
0
0
quality classics indeed

One of our favorite users literally (yes, literally) hyperventilates when experiencing stress. Couple that with the fact that she is the prime target audience for The Video Professor, and you've got some hilarious helpdesk calls! My colleague visited her branch office and told me her desk area was cluttered with dozens of daily affirmations like "love yourself," "it's ok to let go" and "you can do it!" :Q

Her last call:

lady (already hyperventilating): I... I... I... can't print driving directions from mapquest anymore!!!

me: ok, i'm at mapquest's website. what exactly is the problem?

lady: It forgot all of my information, and I don't remember the airport codes!!! How am I supposed to do my work? Oh my god, Bob is going to get lost because of me!!!!1!

me: It sounds like your cookies have been deleted. No problem, just enter the information again, and it will remember it for next time.

lady: but what about the airport codes? I CAN'T REMEMBER THE AIRPORT CODES!!!! (lady's pulse up to 180bpm)

me: try looking them up online

lady: how?

me: just do a search for "airport codes"

lady: ...

me: go to Yahoo! and type "airport codes"

lady: but I'm at mapquest!!@!#!

me: open another browser, go to Yahoo!, click Maps... blah blah blah

(20 mins later, I finally get the lady to calm down)

me: and there you have it... driving directions for Bob!

lady: ok, but now how do I send these directions to Bob?

me: well, you can email him the URL, and he can print them out. (oops, I used tech speak... big no no)

lady in full cardiac arrest: Oh my god oh my god what is a U R L ?? I DON'T HAVE TIME FOR THIS!!!!!



Taking a call from this lady is like downing a six shot espresso right before your first skydive attemp...
 
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