va.com still issues valueDollar!!

[S]

Hi,

I just bought from VA.com, they said no more value$, but I still got some!!

 

[jrichrds]

You mean the 1% they dish out for purchases? Whoopdeedoo. Pay $100, get $1 in ValueDollars.

Now if you changed your title to "Get $1 in ValueDollars for every $100 you spend!", I bet a lot less people would read the post.

 

[S]

I know it's nothing, but it shows VA.com has no system. Just in case you find a good deal there, you still can get 1% and with 3% rebates from ebate, and bizrate, still not that bad (if you get a good price on va.com).

 

[JumpJoe]

It kicks butt if you are in charge of replenishing the office supply.
Thousands and thousands of dollar in purchases, but you keep the value dollar.

 

[jrichrds]

S,
Yah, a lot of AnandTechers discovered that over the past year with all the screwups they've had. 1% is barely anything, unless you're like JumpJoe! $10,000 will get you a decent $100 to use.

 

[Kwad Guy]

What I don't understand is how Value America plans to stay in
business. Every time I am ready to purchase a computer peripheral,
I go there first (because I have a lot of Value Dollars I still
need to use). But without fail I find: 1) That the products
they are offering are out of date by 3-6 months (either not offering
the latest stuff, or else the prices they list are the initial
prices not adjusted for subsequent manufacturer price cuts); 2)
That a HIGH fraction of products in any catagory are either permanently
"out of stock" or else permanently on "back order"; 3) That when
they do happen to have something I want, the price is so high
(relative to places like Onvia) that even with Value Dollars it isn't
that great a deal...

I just don't get it. They claim margins are improving and they're
generating decent sales. How? Who would buy anything there without
Value Dollars?

Kwad

 

[CrazyJake]

Businesses buy I guess Kwad...Consumers like us are shoved aside.

 

[S]

Me too, I have some value dollars and don't know how to spend it, the last time I tried to go through CitiPlaza.com (to get free shipment with va.com) and they screwed me up. They showed the price after applying valuedollars, and when I clicked submit, it charged me the orininal amount

I called back and forth and no help with their sucked system (customer service).

Anyway, I think they tell ppl that they have profit, either it's true, or just to keep stock price good. But they have several stores with Citibank (two that I know).

 

kwad guy, for your information, valueamerica now offers price matching.

However, anyone who uses a value dollar for a purchase is not allowed to pricematch; that is, price matching does not apply to purchases made with value dollars [it appears].

I see what you said about their prices; nevertheless, the price matching offer now helps if you like to endorse them.

I think their new avenue for attracting customers is through Value America mail-in rebates.

I guess that way they save more if customers fail to meet the criteria for a rebate, or if customers do not bother with the rebate hassle . . ..

 

[Ranger X]

1% of your total purchase is nothing. I thought they were dishing them out again like before.

 

[jrichrds]

An all time low of 75 cents per share of VA stock isn't what I call keeping their stock price good. From $50 to less than a dollar.

 

[Central Scutinizer]

they are on their last grasp. There ordering system is still screwed up; thy cannot view an online order by order number until 24 hours after placed (they have to scroll through names); returns credit still take forever to process; their customer service AND order taking staff was not available July 2 through July 4th (they had some wierd call service takign numbers and promisign to call back); their free shipping citiplaza portal crashes on IE5.0 every time; I could go on. This is a company on its death throws. If you have Value Dollars use them NOW! (they expire in Sept anyway). I have $100 in VA rebates that I never expect to see except through some bankruptcy servicing agent.

 

[WoundedWallet]

I wonder if they will let me exchange my value cents for their stock.

Letsee, I could probably get 10 or more shares and pray for someone to wanna buy their domain name and add value to the company.

Boy am I glad I didn't buy their stock when they were around $5 a piece. Now I'm wondering if buycom will go the same way...

 

[Knocks]

Value America sucks donkey balls.

Eh, like anyone in this forum didn't know that already.

 

[S]

fof matching i got this:

Dear Mr. XX,

Thank you for your inquiry to Value America.

If value dollars are being used on a purchase, that makes you
ineligible for
the price matching. The price match policy on the website does state
that
it can only be print ads only. I apologize for the misunderstanding.

We appreciate your business and look forward to your next visit.

Sincerely,

Wanda
Member Services Representative
www.valueamerica.com

-----Original Message-----
Subject: Low Price [GEN2000071100000046Z362757]


Hi,

1- For price Guarantee, your web site didn't mention
if the other retailer can NOT be online store, is this
true?

2- If I use Valuedollar in my purchase, can I still
request price maching?

Best regards,

 

[S]

Central Scutinizer:

So it's a known fact that their system can't track orders!! I thought only happens to me... a custerm services, told me that my account is a business account and gave me an email b2bservices@va.com, I sent there and bounced back!!!

I wonder who built their ecommerce system, SUCKS!!!
Never so such a big company with such a system!! I guess the investors got lots of money and don't care?!