Verizon DSL - 3.0/768 now available for East customers...

[ajf3]

1-800-567-6789 Talk to billing about the upgrade.

Have to be within so many feet (<12000 I think) and have ATM instead of frame relay, but they'll check it all out for you.

Double your bandwidth for $10 a month or so...

 

[bingsoo]

$10 more? Agh, I was hoping the price would stay the same

 

[Jeraden]

And you don't qualify if you are hooked up to a RT (remote terminal), have to be hooked up directly to the CO. So I'm still stuck waiting.

 

[JBT]

I just called up and got it for 44.95 my SRD is 6:00 PM tonight though
I was hoping it was goign to be priced the same or even 39.95 oh well I hope cable raises speeds again so we can get a price drop w00t.

 

[gotsmack]

maybe it will go back down to $30 or $35 a month next year.

 

[jjjjayd13]

Originally posted by: ajf3


1-800-567-6789 Talk to billing about the upgrade.

Have to be within so many feet (<12000 I think) and have ATM instead of frame relay, but they'll check it all out for you.

Double your bandwidth for $10 a month or so...

:brokenheart: Just call Rep, not available in W. PA.

 

[woodpeker]

I live in verizon country, my neighbor 110 feet away from me can get verizon dsl but I cant. They say I am 790 feet to far away to get this(this number has changed over time from 2000ft) . We live in tract homes that were all built and wired at the same time . I've asked their service tech working in the vault across the street about this and hecould not see why I could not get dsl (he was holding the wiring diagram for my tract when he said this). All their customer service people can say is the same canned answer, you live to far away. They say there is no way to even check any furtrher!!! I find that hard to believe!!!!!!!! Any ideas on what to do?


Thanks

 

[gshock888]

does this apply for business DSL?
i have a personal business dsl at work besides the LAN it'd rock if it it upgrades my dsl

 

[tw1164]

Originally posted by: woodpeker
I live in verizon country, my neighbor 110 feet away from me can get verizon dsl but I cant. They say I am 790 feet to far away to get this(this number has changed over time from 2000ft) . We live in tract homes that were all built and wired at the same time . I've asked their service tech working in the vault across the street about this and hecould not see why I could not get dsl (he was holding the wiring diagram for my tract when he said this). All their customer service people can say is the same canned answer, you live to far away. They say there is no way to even check any furtrher!!! I find that hard to believe!!!!!!!! Any ideas on what to do?


Thanks

Get cable?

 

[animeba]

second the cable opinion. I just called comcast. They gave me cable(internet) for mere 24.95 for 4 months with free installation. DSL can't beat that

BTW: Verizon requires you to get telephone service from them before they allow you to get theirDSL Service. Sort of sucks when I have Vonage.

 

[yhelothar]

hmmm I think they should give me at least the 3mbps service without the 768 upload, because the cable service here offers 3mbps for less than DSL already. 768up sounds tasty!

 

[ajf3]

Just call Rep, not available in W. PA.

Sure is... I'm a little south of Pittsburgh &amp; I got it - try another rep!

 

[neomits]

Originally posted by: woodpeker
I live in verizon country, my neighbor 110 feet away from me can get verizon dsl but I cant. They say I am 790 feet to far away to get this(this number has changed over time from 2000ft) . We live in tract homes that were all built and wired at the same time . I've asked their service tech working in the vault across the street about this and hecould not see why I could not get dsl (he was holding the wiring diagram for my tract when he said this). All their customer service people can say is the same canned answer, you live to far away. They say there is no way to even check any furtrher!!! I find that hard to believe!!!!!!!! Any ideas on what to do?


Thanks

I work for tech support with Verizon DSL (this is my last week though) give me your dsl number and I'll check how far you are tomorrow. You may get different numbers because there are a few different tests the techs can run and none of them are 100% accurate but are what we go on.

 

[MoleX]

Neomits is the man!

- Mole

 

[Nate-X]

General DSL question.. do I need a separate voice line with dsl or just a dsl line.. a co-worker told me that dsl should come automatically with voice and I shouldn't have to pay for it.. how would that work?

 

[RagingBITCH]

Originally posted by: NateX
General DSL question.. do I need a separate voice line with dsl or just a dsl line.. a co-worker told me that dsl should come automatically with voice and I shouldn't have to pay for it.. how would that work?

Um, you do have to pay for DSL. Maybe I'm misunderstanding your question. You can have DSL on any phone line that meets the distance (and phone quality) requirements. They install a DSLAM at the telco and send you a transceiver (aka, DSL modem). You hook the modem straight to the jack, and then on any telephone jack with a telephone plugged in, you hook up a filter to the jack first, then phone into filter.

Depending on the company, you don't have to have a landline telephone to have DSL, ie, you can just pay $35 (or however much) just for DSL. Or you can add it onto an existing landline telephone (say $25 a month + $35 for DSL). DSL isn't free though.

 

[FatDragonn]

Originally posted by: NateX
General DSL question.. do I need a separate voice line with dsl or just a dsl line.. a co-worker told me that dsl should come automatically with voice and I shouldn't have to pay for it.. how would that work?

your friend needs to stop talking out of his arse. dsl and voice operates on the same line, but on different frequencies, so you are able to have your internet connection (dsl), and hold a phone conversation(voice) at the same time.

just because you call up verizon, sbc, etc to set up a voice line, that will not translate into free dsl service. your phone line might support dsl service, but you would have to call up your telco and order the service.

i've heard of people moving into apartments and getting free tv cable service, but never free dsl.

 

[Borgkiller]

Originally posted by: woodpeker
I live in verizon country, my neighbor 110 feet away from me can get verizon dsl but I cant. They say I am 790 feet to far away to get this(this number has changed over time from 2000ft) . We live in tract homes that were all built and wired at the same time . I've asked their service tech working in the vault across the street about this and hecould not see why I could not get dsl (he was holding the wiring diagram for my tract when he said this). All their customer service people can say is the same canned answer, you live to far away. They say there is no way to even check any furtrher!!! I find that hard to believe!!!!!!!! Any ideas on what to do?


Thanks

If you look at the forums on dslreports you'll find you are not alone. I had my distance change every time I called to inquire about upgrading my service. Funny how it would always be a few hundred feet further than would allow for a service upgrade.

The last time I called I requested credit since I was paying the same amount for 768 as others are paying for 1.5. They refused to upgrade my service or issue credit even after I told them I would go to cable for voice and data.

They try to get slick when you cancel and ask for your new number so they can telemarket you to death.

Happy to say verizon doesn't get a dime from me anymore!

 

[yhelothar]

Originally posted by: neomits

Originally posted by: woodpeker
I live in verizon country, my neighbor 110 feet away from me can get verizon dsl but I cant. They say I am 790 feet to far away to get this(this number has changed over time from 2000ft) . We live in tract homes that were all built and wired at the same time . I've asked their service tech working in the vault across the street about this and hecould not see why I could not get dsl (he was holding the wiring diagram for my tract when he said this). All their customer service people can say is the same canned answer, you live to far away. They say there is no way to even check any furtrher!!! I find that hard to believe!!!!!!!! Any ideas on what to do?


Thanks

I work for tech support with Verizon DSL (this is my last week though) give me your dsl number and I'll check how far you are tomorrow. You may get different numbers because there are a few different tests the techs can run and none of them are 100% accurate but are what we go on.

Not being racist or anything, but do you happen to be black? Everytime I call, it's always some black person who picks up. Last time I called for an upgrade yesterday, a girl called latisha(obviously black name), with the accent picked up...

 

[Nate-X]

Originally posted by: FatDragonn

Originally posted by: NateX
General DSL question.. do I need a separate voice line with dsl or just a dsl line.. a co-worker told me that dsl should come automatically with voice and I shouldn't have to pay for it.. how would that work?

your friend needs to stop talking out of his arse. dsl and voice operates on the same line, but on different frequencies, so you are able to have your internet connection (dsl), and hold a phone conversation(voice) at the same time.

just because you call up verizon, sbc, etc to set up a voice line, that will not translate into free dsl service. your phone line might support dsl service, but you would have to call up your telco and order the service.

i've heard of people moving into apartments and getting free tv cable service, but never free dsl.

You misunderstood and I did write the last post a little oddly hehe. I am currently paying for DSL &amp; paying separate for a voice line.. my question was does DSL automatically come with general voice line options? or is it separate like how I'm paying now? Like $24.95 for voice and $29.95 for dsl or something along those lines.

 

[jjjjayd13]

Just talked to Tech Rep, to find out what my existing speed is, he stated '384 up and 1.6 down.'

What does that mean? bytes or bits?

I then asked Tech but he didn't know.

TIA

 

[huesmann]

Originally posted by: FatDragonn
your friend needs to stop talking out of his arse. dsl and voice operates on the same line, but on different frequencies, so you are able to have your internet connection (dsl), and hold a phone conversation(voice) at the same time.

Actually you are also wrong. They don't necessarily operate on the same line. If you get it from a telco like Verizon, yes it will be on the same line (pair of wires). If you get it from a provider like Covad through Earthlink, you will need a separate pair of wires. Most houses have two pairs coming in, so usually you don't need to run a new line from the street to your house, though.

Originally posted by: FatDragonn
i've heard of people moving into apartments and getting free tv cable service, but never free dsl.

Only when Verizon "forgets" to bill you like they did a friend of mine.

 

[LiQiCE]

Originally posted by: huesmann

Originally posted by: FatDragonn
your friend needs to stop talking out of his arse. dsl and voice operates on the same line, but on different frequencies, so you are able to have your internet connection (dsl), and hold a phone conversation(voice) at the same time.

Actually you are also wrong. They don't necessarily operate on the same line. If you get it from a telco like Verizon, yes it will be on the same line (pair of wires). If you get it from a provider like Covad through Earthlink, you will need a separate pair of wires. Most houses have two pairs coming in, so usually you don't need to run a new line from the street to your house, though.

Originally posted by: FatDragonn
i've heard of people moving into apartments and getting free tv cable service, but never free dsl.

Only when Verizon "forgets" to bill you like they did a friend of mine.

Actually, I have Covad DSL and it comes through on the same pair of copper. The thing that you guys are missing here is the type of DSL. ADSL (Asymmetric DSL) generally comes in along with your regular phone line. You need filters to cut off the voice part of your phone line at a certain frequency and then the frequency above that is used for DSL. Covad is now offering so called "Naked" ADSL. Or DSL that runs with no voice phone line attached to it.

SDSL (Symmetric DSL) is generally used on its own pair of copper. Speeds on SDSL are usually the same up and down (hence symmetric), and are usually sold as a business line. SDSL will also sometimes have some sortof Service Level Agreement with an uptime guarantee for businesses. SDSL can sometimes be installed at greater distances than ADSL (depending on the provider). SDSL also usually costs a lot more than ADSL due to its business nature.

Anyway, to answer the original question ... DSL and Analog phone are usually billed separetly even though they're coming in on the same phone line. If you have both Verizon local phone service and Verizon DSL, I would think they would show up on the same bill even though they're billed as separate items. If you have Covad DSL or something like that then obviously they'd be on separate bills since it comes from different companies.

 

[Nate-X]

Originally posted by: LiQiCE

Actually, I have Covad DSL and it comes through on the same pair of copper. The thing that you guys are missing here is the type of DSL. ADSL (Asymmetric DSL) generally comes in along with your regular phone line. You need filters to cut off the voice part of your phone line at a certain frequency and then the frequency above that is used for DSL. Covad is now offering so called "Naked" ADSL. Or DSL that runs with no voice phone line attached to it.

SDSL (Symmetric DSL) is generally used on its own pair of copper. Speeds on SDSL are usually the same up and down (hence symmetric), and are usually sold as a business line. SDSL will also sometimes have some sortof Service Level Agreement with an uptime guarantee for businesses. SDSL can sometimes be installed at greater distances than ADSL (depending on the provider). SDSL also usually costs a lot more than ADSL due to its business nature.

Anyway, to answer the original question ... DSL and Analog phone are usually billed separetly even though they're coming in on the same phone line. If you have both Verizon local phone service and Verizon DSL, I would think they would show up on the same bill even though they're billed as separate items. If you have Covad DSL or something like that then obviously they'd be on separate bills since it comes from different companies.

Thanks That's what I was looking for.

 

[Yossarian451]

Well I am in Texas and I called up for the dsl yesterday. I asked for just adding dsl, she quoted me 29.99 and I asked about speeds and she told me it was the 3Mb connection. So I guess it is kinda ymmv on what the cost will be. I will see if it is the fast service once it is installed, since online they list it as being the 1.5 Mb service, but we doubled checked with her and she said she was sure she would give us the 3Mb service.