Dear ATOT,
I'm relying on you to help me topple "The Phone Company". I was checking my bills today looking at how the fees are steadily rising. No news there. The FCC pretty much permits companies to fee you in excess of 30% of your bill and it's all perfectly legal. It's an enrichment scheme as evidenced by "The Phone Company" having a 20% rise in the value of it's stock within the last 5 years.
But. They done goofed. The Federal Excise Tax is capped at 3%. They've been charging me ~4.1% for at least 2 years. State tax isn't assessed for phone bills under $30.00 in my state. So they've overcharged me.
No problem. I'll talk with "The Phone Company" and get a credit for my account. So I speak with one rep who puts me on hold and then states that, "You need to contact the government." I reply, No. That's not how that works. Let me speak with your supervisor." I wait for a while for the supervisor and in no uncertain terms state that the FCC lists the Federal Excise Tax at 3%. You've overcharged me the Federal Excise Tax in excess of 4%. Please credit my account. The supervisor starts talking about fees. I'm not talking about fees. He then states that he can't do anything about taxes and for me to speak with 'the government'.
Okay. I've left a message with NARUC. Who else should I contact? Help me ATOT. You're my only hope.
I'm relying on you to help me topple "The Phone Company". I was checking my bills today looking at how the fees are steadily rising. No news there. The FCC pretty much permits companies to fee you in excess of 30% of your bill and it's all perfectly legal. It's an enrichment scheme as evidenced by "The Phone Company" having a 20% rise in the value of it's stock within the last 5 years.
But. They done goofed. The Federal Excise Tax is capped at 3%. They've been charging me ~4.1% for at least 2 years. State tax isn't assessed for phone bills under $30.00 in my state. So they've overcharged me.
No problem. I'll talk with "The Phone Company" and get a credit for my account. So I speak with one rep who puts me on hold and then states that, "You need to contact the government." I reply, No. That's not how that works. Let me speak with your supervisor." I wait for a while for the supervisor and in no uncertain terms state that the FCC lists the Federal Excise Tax at 3%. You've overcharged me the Federal Excise Tax in excess of 4%. Please credit my account. The supervisor starts talking about fees. I'm not talking about fees. He then states that he can't do anything about taxes and for me to speak with 'the government'.
Okay. I've left a message with NARUC. Who else should I contact? Help me ATOT. You're my only hope.
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