I could never bring myself to work with Cingular again.
We moved from NY to VA due to military orders, and the area we moved to doesn't have "proper" coverage. (We couldn't get a signal with our Motorola V551 standing outside, much less inside the house.) We got things worked out and ended our service with one phone call with Cingular, but we continued to receive bills for months. We called back after each bill and got it resolved, but we would get another one next month, saying that we never paid our last bill. Finally we got a bill for over $400, threatening to end our services and hit us up with an additional $400 contract termination charge. We called them back and got it fixed, again. Next month, another bill, but the slate had been wiped clean so the bill was only for a standard month of service. We finally got this straightened out in August, when we moved to Virginia and canceled our services for the first time in November of last year. :roll: