- Feb 1, 2006
- 44
- 0
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Hi all,
I need some help cleaning up a friend's computer. I was originally there to help them with some CD recordings, but then this came up.
Basically they are running Avast antivirus and it has started picking up a whole bunch of infected files. I tried quarantining or deleting those infected, but some of the files that it is reporting look pretty serious (the one example that springs to mind is mmc.exe). I ran a thorough scan and it picked some up, but after that it reported finding a virus that was at the operating system level and suggested a boot time scan. I did the boot time scan and everything seemed to come up clean.
When I got back into Windows though, it found more infections. And the thing is when I try to read the name of the infection I can't make it out because the characters are not displaying right for some reason. Two of the names for example were something like f(then a little square looking character)bop and m(square looking character)bop. Another one was called µ.
I'm not really sure as to where to go from here. I ran a thorough scan a couple of more times and things seemed to come up clean, but after I restarted I got more infected files. I'm afraid a total format might be in store.
What do you guys think?
I need some help cleaning up a friend's computer. I was originally there to help them with some CD recordings, but then this came up.
Basically they are running Avast antivirus and it has started picking up a whole bunch of infected files. I tried quarantining or deleting those infected, but some of the files that it is reporting look pretty serious (the one example that springs to mind is mmc.exe). I ran a thorough scan and it picked some up, but after that it reported finding a virus that was at the operating system level and suggested a boot time scan. I did the boot time scan and everything seemed to come up clean.
When I got back into Windows though, it found more infections. And the thing is when I try to read the name of the infection I can't make it out because the characters are not displaying right for some reason. Two of the names for example were something like f(then a little square looking character)bop and m(square looking character)bop. Another one was called µ.
I'm not really sure as to where to go from here. I ran a thorough scan a couple of more times and things seemed to come up clean, but after I restarted I got more infected files. I'm afraid a total format might be in store.
What do you guys think?