Visioneer 8100 USB scanner -$6.00 (plus tax) after PM & MIR

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Hahaha

Member
Nov 15, 2001
64
0
0
More details: The OneTouch v3.0 works OK, but when I go through Paperport to Twain and click on Preview or Scan, the following error message comes up. "Please verify you have unlocked the scanner hardware. The lock is located etc." I verify the scanner is unlocked, slide the lock back and forth, then hit OK and then the software refuses to scan or preview. I can then go immediatly to OneTouch and it scans without a hitch.

I have tried uninstalling and reinstalling the software as well as the hardware, but the problem remains. (Windows 2000)

Any ideas as to what the problem is and how to fix it?
 

MSUman

Member
Sep 19, 2001
70
0
0
how can you confirm the $80 rebate?

Also, if I bought this with the "Free Luggage" and then decide to send it back, will they make me return the luggage?
 

Technogeek

Senior member
Jun 10, 2001
708
0
76


<< the following error message comes up. "Please verify you have unlocked the scanner hardware. The lock is located etc." I verify the scanner is unlocked, slide the lock back and forth, then hit OK and then the software refuses to scan or preview.
>>



Same thing happened here, with XP and 98SE. but it would copy fine???

I dont think that I got a new one, Staples is picking it up this week and sending me a new one..
I specified that I wanted a sealed box with the XP logo on it. We will see.:frown:

This scanner is worth $10.00 but thats about in IMO
 

Tanner

Diamond Member
Dec 15, 2001
7,391
0
0
Hey guys!

I finally got mine! I'm tryin' to use the new 8100logo drivers off the website. It took me practically forever to get 'em, but man... I think that I got the thing workin' I'm still messin' w/ it though!

I think that maybe we could move a lot of this discussion to the peripherials forum. I see that hahaha has already started a thread for his question. I think that maybe we could get down to the trouble shooting there a little easier and leave this thread for the dealio and/or trackin' of our rebates! (U know I'll be postin' here when it comes time)

anyway, here's the link to Hahaha's thread in the Peripherals forum

God Bless

Tanner
 

uwannawhat

Platinum Member
Jan 23, 2002
2,119
0
0
Just recieved my rebate notification email from Staples. Anyone else get theirs yet?

Dear **** *******,

We just wanted to let you know we have received your rebate submission for
$70 Rebate on a Visioneer One Touch 8100 Scanner (SKU 437849).

Your rebate tracking number is: ********

To check your rebate status just click on
http://www.staplesrebates.com/weblogic/rebateshq/staples/trackRebateFromEmail?
TrackingNumber=********

Please be sure to keep a copy of your tracking number for future reference.

Thank you for your purchase. We look forward to serving you again.

Sincerely,
STAPLES

Thanks for the deal thenew3


 

JEDI

Lifer
Sep 25, 2001
30,160
3,302
126
WTF?! just checked my order. it's now out of stock and i aint getting it but they delivered my paperclips (no shipping, thankfully). WTF?!

has anyone else confirmed placing order, then got it canceled, and they not contacting u about it???
 

dpham00

Senior member
Aug 9, 2001
654
0
0
XFILE: call 'em and tell them that you don't want your paper clips anymore, and they'll send you a return label
 

manly

Lifer
Jan 25, 2000
11,355
2,369
136


<< WTF?! just checked my order. it's now out of stock and i aint getting it but they delivered my paperclips (no shipping, thankfully). WTF?!

has anyone else confirmed placing order, then got it canceled, and they not contacting u about it???
>>



Call up your local store (assuming you don't live in the boonies) and have them check stock on the SKU.

If they have it, ask if they can honor your .com purchase in store since you got a cancellation notice.


On another note, I noticed that PaperPort 8.0 Deluxe was $70 - $40 mail-in rebate in this week's Staples ad. I haven't checked, but deal should be good online as well and is a great value if you use a coupon on your order.

Last year, PaperPort 7.0 was $50 - $40 mail-in, but the new version gets you Windows 2000/XP logo certification. It also supports WXP WIA drivers, which is the new driver model for scanners and digital cameras in the future.
 

targg

Member
Jan 17, 2002
85
0
0
I can see why Staples is closing stores and employees go.

I ordered one of these and a pen to push me over $100. I received the pen in a 6x6x6 box last week. When I didnt see the scanner for a while, I sent an email inquiry. They assured me the two items I delivered would be in my hands soon.

Yesterday I got another pen in another 6x6x6 box.

Today I got the scanner.

By the way, the sacramento area staples stores have a blockade of these things laying around in the aisles. Stacked 5 high, 3 wide and the length of the aisle.

My advice to staples: ship the pens with the main products; ship the main products faster than 2 weeks; when you have a bazillion customers trying to order the items on line and dont have them, and have loads of them at the stores and no customers, figure out how that happened and cut it out.
 

carmann

Golden Member
Jan 28, 2001
1,764
0
71
XFile, place another order. The $80 rebate for the scanner is in effect and is on Staples.com's website now. It says the valid purchase dates are 2-14 thru 2-18. Maybe it's better that your scanner did get cancelled.

I guess if I was desperate for the add'l $10 I could do a return/rebuy on mine since I'm still within the 14 day return period. Nah, that's just being too greedy since I'm getting paid for the thing already.
 

dongky

Senior member
Jan 31, 2001
419
0
0
if i'm only going to return the scanner, are they going to refund the full $99.99 back since i used $30 off $150?
the $80 reabte looks more juicy. muah!

i am the /:|\ predator
 

iddqd

Member
Nov 21, 2000
45
0
0
Please help!

Does anyone have the original $70 rebate form? The incompetent dolds at staples removed it from the web site and do not have it anymore! They told me there was never a rebate form on January 31! What a bunch of imbeciles, I could not believe my conversations with them. This morning I was told both that:

1. The price match could not be done because they have a $70 rebate "which makes the scanner almost free"

-- AND --

2. There was never a rebate form.

And they keep a record of everything they say! I have never met a stupider pack of cretins in my life!
 

jplee3

Senior member
Feb 15, 2001
333
0
76
hey,
i have a slight problem... i don't know if this has happened to anyone else, but i got the scanner and something else (Compact flash) shipped today but there was NO packing slip included!!! Will staples accept the rebates if i print out a copy of the email receipt or the order history receipt from their website??


 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
If the scanner has a plastic pouch containing the shipping info attached to it, open up the pouch and that is the folded packing list.
 

jplee3

Senior member
Feb 15, 2001
333
0
76
nah...
there's no plastic pouch on the box - just a staples/ups tracking label slapped on the side... same for teh CF card - it came in a grey bag with a tracking label over it but there was no packing slip inside or outside of either packages. : /
 

Salvador

Diamond Member
May 19, 2001
7,058
0
71
I didn't receive anything either. Usually I get something with pink and yellow copies that has the price of the item and part number and I send that in for rebate purposes, but I got nothing this time. I just sent an email off to Staples rebates to find out what to do.

Sal
 

rseiler

Senior member
Apr 17, 2000
200
0
76
PM sent, thanks. You'd think that Staples would have an archive section on their site, but incredibly, they apparently don't.
 

iddqd

Member
Nov 21, 2000
45
0
0
I was able to get rebates in the past with a print-out of the order details from their web site.
 

Technogeek

Senior member
Jun 10, 2001
708
0
76
You can just print out your receipt from staples.com, I have done this about 25 times.
You really dont need your shipping invoice.
 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
rseiler,
did you do the PM through Staples or AMEX Blue???


He PM'd through SilentRunning

He sent me a Private Message to request copy of the rebate form.
 
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