Visiontek Geforce3 - quality issues

StevenG

Member
Oct 20, 1999
41
0
0
Just picked up a Visiontek Geforce3 for $349 at Best Buy. Unfortunately I ran into a few quality issues:

Problem 1 - The card comes with aluminum heatsinks epoxied to the memory chips, and when I opened the box I found that one of the heatsinks had fallen off. So I reattached it by spreading a little thermal grease on the chips and pressing the heatsink on. It's not a real strong bond, more like the bond you get when you put a drinking glass onto a wet glass table - I can slide the heatsink around with little effort, but it takes more effort to pull it off the chips. Since the heatsink is on the underside of the card, I'm a little concerned that this bond won't be strong enough and the heatsink might fall off. So a few questions for all you experts - does anyone have any experience with attaching a heatsink this way? Should I be worried that it might fall off? And will the heatsink be as effective as it would if it were epoxied on? Lastly, anyone know what type of epoxy I should use if I want a stronger bond?

Problem 2 - The little tab where the card is screwed to the case is out of whack, so I cannot line up the screw hole on the tab with the one on the case without forcing the card out of the AGP slot. I've installed a lot of cards and have never seen such poor alignment. I guess it's not a big deal, but I will have to bend the tab just to screw the card in.

I was too psyched about fianlly having my card to consider returning it. It seems to work ok, and gives a nice speed boost over my old Voodoo5, but I'm a little concerned about these quality issues. Anybody else seen problems like this?

Steve
 

Sugadaddy

Banned
May 12, 2000
6,495
0
0
mix a little glue with your thermal grease, and let it dry... only thermal grease probably won't hold it for long, especially when it starts to get hot.


bend the metal tab, it doesn't matter. you don't really need that screw anyways.
 

noninterleaved

Senior member
Mar 25, 2001
628
0
0
Dude, return the card or you are gonna be kicking yourself in the head in a few weeks when it just doesn't work anymore.
 

Mem

Lifer
Apr 23, 2000
21,476
13
81
I agree return the card,you paid for 100% working model with no defects so RMA it.
 

GT1999

Diamond Member
Oct 10, 1999
5,261
1
71
If the card works fine and you don't care about a warranty, keep it and use some thermal epoxy. If you do care about your warranty and are willing to take it back, then you should. Best Buy is very good about returning things, at least around here.
 

nortexoid

Diamond Member
May 1, 2000
4,096
0
0
i wouldn't return it if i had to pay for shipping...since those quality issues are minor...

otherwise, return it.
 

StarRover

Diamond Member
Feb 28, 2001
4,481
4
81
I would return the card imediately for a replacement.Why would I want to mess around with all that when I could save myself the aggrevation by replacing it.
 

jimmygates

Platinum Member
Sep 4, 2000
2,134
2
81
Can't you apply thermal adhesive to the ramsink? I'm pretty sure 2CookTek or Plycon have them.



-jimbo
 

PliotronX

Diamond Member
Oct 17, 1999
8,883
107
106
RMA the sucker or get yourself some acetone to remove the leftover epoxy, and use some Arctic Silver Adhesive to put that thing back on.
 

Chad

Platinum Member
Oct 11, 1999
2,224
0
76
I had the same problem with the tab not aligning right with my case. I had to make the screw go in sideways.
 

oldfart

Lifer
Dec 2, 1999
10,207
0
0
You too Wingz??

I have to say, looking at your rig, you have very good taste in hardware components!
 

billyjak

Platinum Member
Oct 9, 1999
2,869
1
81
Whats with the reports of the tabs not lining up, mine went in straight and lined up perfectly.
Maybe they grabed the wrong stock as Visiontek makes alot of different video cards.
Could be a bad batch got through the system.
 

paulzebo

Member
Apr 1, 2000
116
0
0
Mine went in OK. I think I would return the one you got. $350 for a broken anything is too much.
 

chechi

Banned
May 13, 2001
468
0
0
I also have a visiontek geforce 3 and I dont have those problems, for this type of card at this much money, I would definatly return it for a new one! Good luck
 

Rankor

Golden Member
Jul 10, 2000
1,667
0
76
I would return it. $350+ US is no small change especially for a pc component.
 
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