Vista BSOD all the time with WMP

[caveman017]

I keep getting a BSOD with vista ultimate when I play music with WMP. Tried my Audigy 2 and intragraed sound, same thing


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86BB85C8
BCP3: B2000000
BCP4: 00000175
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini042207-06.dmp
C:\Users\Brandon\AppData\Local\Temp\WER-102555-0.sysdata.xml
C:\Users\Brandon\AppData\Local\Temp\WERBCF7.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409

 

[dclive]

Send me the dump and the computername.cab file from MPSReports (see my .sig) - I'd like to see this. I've seen reports of BSOD'ing with Toshiba PCs and MOV files; I'm interested in seeing what this issue is.

 

[Smilin]

I'm not sure what a Stop 124 is. I'm not sure there is a MS stop code of this type. It could be a third party stop code.

If it's a stop 7C (hex of 124) then there isn't such a thing as a first parameter of 0.

7Cs is an NDIS failure. Often NIC or FDDI driver.

 

[caveman017]

minidump is here

http://www.neowin.net/forum/index.php?act=attach&type=post&id=178104

its in the zip

 

[dclive]

WMPlayer is related, but it's saying a hardware error (that's all I see) - Smilin, what else do you see? Anything using internal resources?

OP: If you play the media with VNC or a third party player, does this happen?

 

[caveman017]

Tried using DIVX player for movies, and it crashed immediately. iTunes seems semi-stable (works for an hour or so, then crashes)

I had it do the same thing when uploading images to imageshack last night as well, but it only happened once. WMP and DIVX were on a constant basis though

 

[lefenzy]

i thnk it's related to this thread's problems

http://forums.anandtech.com/messageview...atid=34&threadid=2007145&enterthread=y

 

[dclive]

Caveman - do you have any codec "packs" installed?

Does this happen if you uninstall ALL aftermarket (non-Microsoft) codecs (except iTunes)? (In other words, remove all DIVX and other add-in packs)

Does this happen with other sound cards? (Have you tried any?)

 

[Smilin]

Originally posted by: caveman017
minidump is here

http://www.neowin.net/forum/index.php?act=attach&type=post&id=178104

its in the zip

can't get to it. asking for logon info.

 

[caveman017]

Heres the file

http://www.mediafire.com/?3n2zzyjojyn


It will crash at random times as well (like when uploading pictures, or using Photoshop) with the same error, but it ALWAYS crashes with WMP and Divx. Tried my Audigy 2 ZS and my Integrated Realtek sound as well


Core 2 Duo e4300 1.8GHz
2x1GB A-DATA PC5300
Gigabyte GA-965p-DS3
Seagate 320GB 7200.10 SATA
nVidia GeForce 7600GS

 

[dclive]

Originally posted by: dclive
Caveman - do you have any codec "packs" installed?

Does this happen if you uninstall ALL aftermarket (non-Microsoft) codecs (except iTunes)? (In other words, remove all DIVX and other add-in packs)

Does this happen with other sound cards? (Have you tried any?)

Can you answer my second question, please?

 

[caveman017]

This was occurring ever since I first installed vista on this new machine. one of the first things I did was copy over music to listen to while windows update was running, and it bluescreened in the middle. so yes, it happened before anything else was installed

 

[lefenzy]

You can find a few instances of this crime if you search 0x00000124 on google and microsoft technet forums. I think they all involve nvidia cards with sound. I haven't found a true solution. I was able to solve my problem when I flashed a new bios to my mainboard.

even dell: http://support.dell.com/support/topics/...d=2CAB9032D26D09B3E040A68F5B2820B1&cs=
recommends you to install a new bios to fix 0x00000124.

 

[caveman017]

the DS3 is a very common board though, so I don't know how its just me as I have the latest BIOS

 

[cmdrdredd]

iTunes never crashed for me and I've been using it for 3 hours while surfing around on the web and downloading updates etc. I am not running in compatability mode either.

if you have divx installed ditch it... get xvid instead. divx has serious issues in vista and won't even play videos using the codec for me. xvid has no problems and runs right under WMP without fail. Also works great with media center if you use that.

 

[caveman017]

Okay, uninstalled divx, installed xvid, and the movie didnt even open now, just crashed and rebooted (using WMP

 

[cmdrdredd]

then you have issues beyond the codecs. Sorry I can't help...I had trouble with divx and went to xvid and all is ok for me

 

[caveman017]

anyone?

 

[Steven the Leech]

Just an outside chance, may not even apply to your problem.

 

[caveman017]

Okay, just tried a clean install of vista, same damn thing, no drivers installed, only installed the xvid codec, no updates to sound or anything

I might be heading back to XP (doh, as i love everything else, it it seems much faster) since that didn't crash...

 

[dclive]

And if you don't install the xvid codec, does it still crash?

 

[cmdrdredd]

It could be your sound or video hardware that has an issue with vista directly...it changed a few things that XP did differently.

 

[lefenzy]

this is a stretch, but try disabling C1E support in your bios. I did that and it may have solved my problems.

 

[caveman017]

C1E?

 

[Sithtiger]

Originally posted by: caveman017
C1E?

Yes, I was having a very similar problem to yours, at least with WMP, it would crash whenever I would run it, and also BF2 and BF2142. They both would give me a BSOD when I tried to play both games and also with WMP. It would also happen in Windows Messenger too, when someone would reply. I disabled C1E in the BIOS...it should be in the CPU area somewhere. Anyway, as soon as I did that, all the BSOD's went away! It's been 2 days now and no BSOD's!

I have a Core 2 Quad Q6600 and a Asus P5B-E mobo with 4GB of Corsair XMS PC5400 RAM. It sounds like you might be having the exact same problem. Before I disabled the C1E, I tried using my onboard sound and it did the same thing as my X-Fi card, but if I disabled the sound completely in Device Manager, nothing crashed! So, at the very least, it's worth a try and I think it just might work!