Originally posted by: Jlensbo
Originally posted by: uurda
I just signed up with promo code WBFOGQ which gave me the Signature service w/unlimited US & Canada calling and 2 free phones for $199 annual. Upon completion of the order I was given a receipt for a monthly plan @ $24.95.
Called SR and Justin verified I was given the above $199 option but would regardless have to accept the monthly plan. After I got a little nasty about how I was going to make comments in a number of forums and that he should escalate my call to someone who could make a decision, Justin went offline for a few minutes, then returned and stated that SR relented and that my account would be referred to *headquarters* and assured that I would receive the annual billing plan.
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Why not just cancel within the 31 days, and then sign up again under the $199 PLAN?
I'm ticked. No free phones and billed me at $24.90/mo. Gonna have to put on my game face and get nasty about this.
I'd appreciate some feedback, if anyone is willing. What would I gain by canceling and signing up again? I have the Signature Plan now, and the unlimited Canada calling is important to me...
edit: and it took UPS nearly 2 weeks to get the gizmo to me as I never got a delivery notice at my apartment and they were preparing to return ship when I contacted UPS wondering what the heck was up and had the delivery sent to my office.