UPDATE:
Well, I'm getting a new gizmo next week... I talked to a couple of more ppl and found out that they would hear an echo on their side
only when they were talking
loud. So to diagnose this problem, I tried hooking up the gizmo btwn my modem and router like the instructions said. The voice light never would come on. (This light means that you can make calls.)
So I called up a CSR and found out that the gizmo takes on whatever IP address it gets and keeps that as it's static IP. Well, that's what I figured happened. He told me to completely erase the memory I would need to let the gizmo sit w/o any pwr or ethernet plugged in for about 45mins...
Ok, I did that and then the voice light came on but no dialtone. I tried reseting my modem, gizmo, etc... Still no dialtone. So I searched around and found out I had an older Firmware. Some ppl same they had got SunRocket to upgrade them to:
Application Code Version: SIP version 4.52 US (APP 36 )
Downloader Code Version: 4.52 US (LDR 35 )
I called SunRocket and got the guy to upgrade my Firmware. It takes about 20minutes and this seems to be the firmware they are now upgrading everyone to:
Application Code Version: SIP version 4.50 US (APP 27 )
Downloader Code Version: 4.50 US (LDR 27 )
CPU Hw Version: 7
Well, unfortunately that didn't fix the "no dialtone" problem, but from what I've read it probably would have fixed the "echo" problem that I was orginally having.
Anyway, here are some important points I picked up from the SunRocket Tech guys:
- The Line2 port does not work for now, it may be implemented in the future.
The CAT5 cable that comes with the gizmo is a crossover cable. So make sure you always use this cable for the gizmo's WAN connections.
The port forwarding capability of the gizmo hasn't worked for anyone, even SunRocket's techs never got it to work. So if you need to do port forwarding, then hook the gizmo into your router and just use your router's port forwarding.
Don't try to change the gizmo's IP address. (The gizmo's settings gui has an option to do this.)
Also, here's an interesting bit of info I picked up...
I figured someone might be curious as to how to RESET their "gizmo", seems these things do not have RESET buttons on them. But if you want it to go back to the Factory Defaults, basically unplug the WAN and LAN cables, leaving a phone connected (Port 1) and then dialing ##333-2858... You should here a guy say "DOT" but sometimes it just comes out as some form of "modem scratch tones". Just keep dialing until you hear SOME form of sound (max 1 minute) and then the phone should hang up, you will see the lights all go crazy on the "gizmo"... Then plug it all back in and you will notice it is back to the defaults.