VOIP SunRocket Internet Phone Service $199 for 15months = $13.27/month

[randomlinh]

Originally posted by: xEDIT409
Does anybody else notice that the quality is severe crap, when Azureus us running?

quality of voice, or quality of azureus? voice for us is fine usually, but making outgoing calls is very difficult if the upstream is in use. Azureus hits the floor when t he phone is in use

 

[deejayshakur]

Originally posted by: spinn

Originally posted by: deejayshakur
another new SR user. waited 6 days from order date to receiving the package.

day 1 of hook up: outgoing AND incoming calls work. called locally with no problems.

the uniden phones are starting to grow on me this is in fremont, CA, and the gizmo is in front of my router (on advice of ttown and FW forums ). and so begins the trial...

Fremont here too...although the uniden phones have not grown on me. Lots of interference when used (I'm off Paseo Padre). My friend told me to have a faucet running water to see if there's any interferences. And then try with microwave going. Both times, the quality was degraded using the Unidens. With my old Sony, it worked fine. So far so good.

hm, what frequency does your sony run on?

 

[georgepa]

>>>>hm, what frequency does your sony run on? <<<<<<

The big queestion here is what frequency his water runs on.

 

[spinn]

Originally posted by: deejayshakur

Originally posted by: spinn

Originally posted by: deejayshakur
another new SR user. waited 6 days from order date to receiving the package.

day 1 of hook up: outgoing AND incoming calls work. called locally with no problems.

the uniden phones are starting to grow on me this is in fremont, CA, and the gizmo is in front of my router (on advice of ttown and FW forums ). and so begins the trial...

Fremont here too...although the uniden phones have not grown on me. Lots of interference when used (I'm off Paseo Padre). My friend told me to have a faucet running water to see if there's any interferences. And then try with microwave going. Both times, the quality was degraded using the Unidens. With my old Sony, it worked fine. So far so good.

hm, what frequency does your sony run on?

My Sony's are 2.4GHz. My friend who works in IT, told me about those checks for VOIP interferences.

 

[spinn]

Originally posted by: upss

Originally posted by: spinn
I just got my startup kit and the quality is pretty good...when I use my Sony handsets. Junk the Unidens.

Anyways, here's my situation, my cable modem is upstairs in my loft. I want to keep my phone unit in my living room downstairs. What is the device called that allows you to run the phone line through the AC outlet? Or is there some wireless method that I can do without having to run a telephone line all the way down to the living room? I have the "gizmo" hooked up directly to the cable, and then my router hooked up after the "gizmo." Anyone? Anyone?

I will be happy to take your Junky Unidens phones and pay you for shipping charges. ?

Regarding your question, you don't need any "devices" or run any phone wires through ?your home. All you have to do is plug a regular phone cable from the ?Phone 1? output ?of the Gizmo to any of your existing phone jacks in the house and then you can plug any ?phone to any of your existing jacks in the house. BEFORE you do that, you have to make sure ?you disconnect your old outside phone line coming into your home.?

Really? I didn't think that was possible. The problem is, I still have my existing SBC service and don't plan on giving it up until I'm satisfied with SunRocket. But I guess I'll try that out when the time comes. By canceling SBC, does that basically disconnect me from the outside? Or does it physically have to be disconnected? Thanks!

 

[RideFree]

If you have SBC phone service, you'll need to disconnect the internal (dwelling feed) at SBC's D-mark.

 

[georgepa]

spinn-

SBC SHOULD disconnect the line for you. Then all you have to do is plug the #1 phone port in any wall outlet and the entire house is "wired" with Sunrocket. Just in case the SBC techs don't do what they are supposed to make sure the line is unplugged, as otherwise you could fry your gizmo.

 

[imported_TekWiz]

Originally posted by: spinn
My friend told me to have a faucet running water to see if there's any interferences. And then try with microwave going. Both times, the quality was degraded using the Unidens. With my old Sony, it worked fine. So far so good.

Faucet running water??? Are you implying that the Unidens are so bad they are affected by about 2 gallons a minute?! Now if it was niagra falls, maybe, but I'm not buying the faucet story... :|

Tek.

 

[imported_TekWiz]

Originally posted by: spinn
By canceling SBC, does that basically disconnect me from the outside? Or does it physically have to be disconnected? Thanks!

You need to be sure that the inside phone wires are physically disconnected from the outside wires. I actually tested with a voltmeter to be sure in my apt. after I disconnected from the main wires.

Tek.

 

[imported_TekWiz]

Originally posted by: ttown
TekWiz -- no, it doesn't make any technical sense to me that giving SR specific phone-numbers would help with any echo problem. I know nothing about how POTS works, so it could make sense to someone.
It makes more sense to me about the "max pause" thing -- which probably is based on (or is) ping times from you to them. Monitoring the gizmo (like late last week, when there were issues) tells me the gizmo's actions are very much timing related -- and so I could very well imagine that echoing could be caused by slow/delayed response times. That woud be a factor of many possible things: the route your gizmo takes to communicate to SR, noise/lost-packets anywhere enroute (ala failing hardware), load on your/their connection, etc.
If they don't communicate fast enough, or completely enough, the result is packet re-transmission.. and thus, echos.

Thanks ttown, maybe that's a possiblity, but what doesn't make sense to me is that it's not me that hears the echoes, it's her--she hears an echo of herself! So she's on a POTS line, and the SR call center computer calls her number, and is recording her voice which it digitizes and sends to me over the internet to my Gizmo. So why would her voice bounce back to her? And why would this only occur on her number so often and almost never with other people? Sounds to me like they have different computers/units set up to make calls to different areas, and that particular unit is misconfigured somehow, and it somehow sends her voice back to her as it's also sending it to me. Sort of like you have a microphone and a speaker on amplifying the microphone, you get feedback. In this case it's an echo because her voice travels to the SR calling computer and is then sent back in a loop, so the loop takes a bit of time, and that's the echo. I don't see how it has anything to do with my ping time... Someone reported that they had an echo problem to some numbers and they called SR tech support and the problems were corrected... We have seen inconsistent responses from SR regarding various issues...

Tek.

 

[AlexTheMan]

As mentioned before, call log with call durations works now.. However today, it shows also the cost for international calls.. What is actually pretty cool, is that, it seems that SR is using something better than a full minute rounding for the call prices.. It's more like 6 seconds rounding.. For me, that's about 10% savings over my own calculation based on a full minute rounding..

I have been with SunRocket for 1 week only, however I am extremely satisfied with the whole thing.. As expected, my home alarm system wasn't able to communicate with the central station (for Next Alarm) using SR. So I am keeping my POTS line but will downgrade it to a measured service.

Anyone able to use MSN messenger, AND is not using a router? I tried port forwarding but that didn't seem to work.

 

[astrosfan90]

Wow, ttown, thanks again!

I'd be calling Argentina and possibly Russia, which look like 5 cents and 3 cents a minute, respectively, which beats the daylights outta any rates I can find on my cell plan or phone cards. I'd be interested to see how the quality holds up (so if anyone has used SR to call there, drop in and let me know how it compares), but considering some of the comments I've seen in this thread about other Latin American countries, it looks like I should be alright.

Re: the wireless router, it's secure, so that shouldn't be a problem, but definetly thanks for the heads up. A question about that though--will the Unidens work alright with my network? Do I need to change any settings to make it work?

 

[ttown]

The Unidens should work fine, but you do stand an unlucky chance that the phones and your wifi router interfere with each other.
I haven't heard of any wide-spread issues -- just an occasional unlucky user.

If at first you get interference on your phone, you could try changing the channel used on your router.

Although you may think that a 2.4GHz device is SURE to interfere with another 2.4GHz device, it's really less common than most people think. I beleive it's because of the in-exact nature of how crystals are used in transmitters -- eg. your phone might really be 2.4008GHz, and your wifi is 2.4004GHz. If the real difference is great enough, there is 0 interference. All depends on how tight the specs of each device involved is, and if you were unlucky enough to have all transmitters have the ~exact~ same specs.
Chances are, you'll be OK.

disclaimer: I have no EE experience, other than I paid attention in a college Digital Electronics class -- so I may be way off.

 

[smcinsjc]

Anyone have any ideas for me on what to do?

I have Sunrocket, it is ok, but after the firs few days, Distinctive Ring on my 2nd number just stopped working. I have tried everyting imaginable on their site, with the Gizmos they have sent me, etc. No help. TS is USELESS about it and have absolutely no idea what is wrong or what to try.


ANYONE HELP OR HAVE ANY IDEAS?

 

[georgepa]

smc-

When I had a problem with my Call Logs on one of the 2 numbers I was told to cancel my voicemail with that number, then set it up again. It worked. My Call Logs on that number started showing up right away. Of course I had to re-record my greeting, but all functions were "reset."

I would imagine that would work for your problem, too.

 

[ansons]

i would try www.zettatel.com

 

[astrosfan90]

ttown, again, appreciate the response. Thanks.

smcinsjc, I'd try SunRocket customer service, personally. From what I hear they're really good and are probably the best-equipped people to answer your question.

 

[Jlensbo]

ECHOES ECHOES ECHOES... THEY'RE DRIVING ME CRAZY!

Well, actually, they're driving my wife crazy. She's from the Bronx (you've probably seen movies of how people converse in the Bronx) and my in-laws are from the Bronx. So whenever they're on the phone it's all BRONX TALK (hence ECHOEs ECHOES ECHOES).

PLEASE STOP THE ECHOES!!!!

 

[lotust]

why cant i access my router anymore? WTF. i enter 192.168.1.100 and get "We can't find "192.168.1.100"



There is no way to put the router first right ? this POS is killing my bandwith.

 

[lotust]

any1 else with this problem ?

 

[dundevil]

Originally posted by: lotust
why cant i access my router anymore? WTF. i enter 192.168.1.100 and get "We can't find "192.168.1.100"



There is no way to put the router first right ? this POS is killing my bandwith.

Chill out dude. Calm down.

SR recommends placing the gizmo before the router. Many people, me included, place it after the router.

I suggest

disconnect both gizmo and router and their PSs.

Try router out alone to make sure that your internet connection is OK.

Unplug cable modem and reconnect

If router is OK, try gizmo hooked on the router. Give it a few minutes for the "VOICE" light to come on.

If router is OK and gizmo does not work, then put it ahead of the router.

see whuch works best for you.

Dundevil

 

[deejayshakur]

i had one hell of a time trying to get my gizmo to work before the router because having it after the router prevented the other party from hearing me.

SO...after 5 hours and near cancellations with SR....here are some tips i learned:

1. enabling pppoe is tricky. the quick install guide is wrong: 'connect your dsl modem to the WAN port on the back of the gizmo' (using the crossover cable provided).

2. the 192.168.251.1 address did NOT work for me. instead, i went into my dsl modem (192.168.0.1) and searched around. for my speedstream 5100 (with sbc), i clicked on advanced>statistics and saw the IP address assigned to the gizmo. it was something like 192.169.100.1. using that IP, i WAS able to get into the gizmo (then type 'welcome') as the password.

3. DO NOT TOUCH THE DHCP SETTING IN THE GIZMO. i did, thinking that my router would take care of it, but forgot that the router needs an IP from the gizmo. if you happen to do this, PM me about how to fix this. i talked to tom from level 2 tech support and he was very helpful.

4. disable the PPPOE setting in your router, keep DHCP enabled. *also, i had to reassign my router an IP of 192.168.1.1 because my modem uses 0.1. lotust, give this a try.

5. sometimes, just unplugging both gizmo and modem, waiting 5 minutes, then turning on the modem first then the gizmo will help.

good luck. i'll be staying with SR for a little bit longer now...

edit: 2 more things i learned, but use at your own risk!

to TOTALLY reset your gizmo, make sure a phone is hooked up to it. power off gizmo; wait 1 minute; power on gizmo; immediately hit 'talk' on the phone; dial ##3332858; wait...; gizmo should reset within 5 minutes. this DOES wipe out all of your settings, but it did help me (who stupidly disabled DHCP on the gizmo).

 

[lotust]

Hell with this. Lol its easier at this point to get a land line.

edit : I just found this in a DSL reports forum. Its crazy and i dont understand all of it.

I also wanted to be able to access the "gizmo" web-interface while it sits behind my router, but sadly the "gizmo" does not allow administration from an EXTERNAL source. Most routers allow you to turn ON the option for administering from outside the LAN but the "gizmo" does not for good reason, since sunrocket is instructing BEFORE-router setup.
There is ONE possible solution, but something I have not bothered trying or testing, simply because I am lazy and honestly? Once the "gizmo" is set up, you really DO NOT need to access it, since the Web Interface LITERALLY has NOTHING to administer.. The menu only has the most MINIMAL amount of configuring available and to make matters WORSE, does not even allow you to change the INTERNAL LAN IP Address...

So solution?
Well, you basically have to connect your router to the "gizmo" through the WAN and LAN port. Give the WAN port a FIXED IP Address, Leave the LAN IP ADDRESS as it is, and then probably turn OFF the DHCP Server. The DHCP server does NOT matter although it depends on WHICH DHCP server you use (router, "gizmo", Internal Server) but I actually use Static Addressing in my HOME LAN.
Finally, the "gizmo" uses a FIXED LAN IP ADDRESS of 192.168.251.1 therefore you will have to make your INTERNAL HOME NETWORK use 192.169.251.XXX. Get it? Basically your router/Gateway will have something like 192.168.251.5, your PC 192.168.251.100, and now the "gizmo" WAN will be 192.168.251.10, and the "gizmo" LAN will be 192.168.251.1...
Now you can see the "gizmo" from the LAN side and it still connects through the WAN side and EVERYTHING is still BEHIND the router's NAT firewall. So everyone is happy and secure...
So why didn't I do it? Well, I have 6 computers and I got used to using 192.168.1.XXX for my HOME LAN which would mean changing everything around. And the "gizmo" does not have much to configure, but if sunrocket one day begins releasing UPDATES or there is some way to SLAP in another device, then I will begin playing with this...
Anyone else, if you REALLY must access the "gizmo" just follow the above and it should work, but remember you will be stuck with 192.168.251.XXX for your entire LAN...
At least all of us who use these CHEAP DUMMY Home switches and routers...

 

[lotust]

Originally posted by: deejayshakur4. disable the PPPOE setting in your router, keep DHCP enabled. *also, i had to reassign my router an IP of 192.168.1.1 because my modem uses 0.1. lotust, give this a try.

The thing is i have to rewirwe everything(its a pain to get to) to get to be able to configure my router all the time. MAybe im lazy but this is a pain in the ars..


I am calm BTW.. I like Vonage better. I only canceled that beacuase my calles sometimes got a message that said " All circuits are busy Please try your call later or check the # you dialed"

 

[imported_TekWiz]

EVERYBODY ANXIOUSLY WAITING TO SEE IF NAME CALLER ID WORKS TOMMORROW 5/15/2005 AS PROMISED? Technically it's after 12:00 AM ET, so it should work already, or do we need to wait for MT?