Originally posted by: agrall
Looks like I might want to stay with Vonage until I have been with them 1 year to avoid the cancellation fee...
But I will probably change to SunRocket after that.
Originally posted by: astrosfan90
Originally posted by: agrall
Looks like I might want to stay with Vonage until I have been with them 1 year to avoid the cancellation fee...
But I will probably change to SunRocket after that.
Ouch. What's the cancellation fee? And how long do you have left with Vonage? It might wind up being cheaper with the difference in price to switch to SunRocket in the long run anyway.
Originally posted by: agrall
Originally posted by: astrosfan90
Originally posted by: agrall
Looks like I might want to stay with Vonage until I have been with them 1 year to avoid the cancellation fee...
But I will probably change to SunRocket after that.
Ouch. What's the cancellation fee? And how long do you have left with Vonage? It might wind up being cheaper with the difference in price to switch to SunRocket in the long run anyway.
$39.99 if you cancel before you have been with them for at least 1 year... I would be due in late December.
Originally posted by: georgepaIf someone has a problem where SR tries to defer you to a callback from a Level 3 tech insist that you are a tech or that you had a tech look at it. That should be enough to get immediate action.
Originally posted by: agrall
Is there a code one needs to enter to get the 2 phones with the annual subscription, or is that automatic?
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++Originally posted by: astrosfan90
Originally posted by: georgepaIf someone has a problem where SR tries to defer you to a callback from a Level 3 tech insist that you are a tech or that you had a tech look at it. That should be enough to get immediate action.
I don't know if I'd advocate claiming to be a tech or whatever, but definitely call SR back and note that you've been without service for a time now and really would like to get this taken care of ASAP. I've always had positive and quick response from them personally, so I don't see why they'd not respond to this.
Just my $0.02.
Originally posted by: ElGuache
Is it just me or there is a problem with Sunrocket again.
I can't make a phone call and I already check all my cables.
I rebooted everything and still not working.